citizenM London Bankside
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★★★★

citizenM London Bankside

20 Lavington Street, Southwark, London, SE1 0NZ, United Kingdom
8.6 / 10 Greater London United Kingdom
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Overview

First Impressions

Walking into citizenM London Bankside, you immediately get that this isn’t your typical four-star hotel. The lobby buzzes with energy — it’s part co-working space, part social hub, with oversized furniture and floor-to-ceiling windows that flood the space with natural light. Honestly, it feels more like a trendy tech startup than a traditional hotel, which is exactly what they’re going for.

The Neighborhood Edge

The location is honestly brilliant if you want to experience London like a local rather than just ticking off tourist boxes. You’re in Southwark, which means Borough Market is literally around the corner — and I mean the real market where Londoners actually shop, not just the weekend tourist crowds. The Tate Modern is a five-minute walk, and you can stroll across the Millennium Bridge to St. Paul’s without fighting through Leicester Square madness.

Smart Room Design

The room itself is compact but cleverly designed — think efficiency apartment meets spaceship. Everything’s controlled through a tablet mounted by the bed, which actually works better than those hotel TVs that never make sense. The shower is powerful (thank god), and the bed is genuinely comfortable, though the room won’t win any awards for space. If you’re the type who spreads luggage everywhere, you might feel a bit cramped.

Social Spaces That Work

What really sets this place apart is how the common areas actually function. The ground floor restaurant serves decent food until late, but more importantly, it doesn’t feel awkward to work there with your laptop or grab a drink solo. The rooftop bar has those Instagram-worthy Thames views, sure, but it’s also just a pleasant spot to decompress after walking around the city all day.

Why Guests Love It

You know what I appreciate most? The staff genuinely seem to enjoy working here, which shows in how smoothly everything runs. Check-in is quick, they’re helpful without being pushy, and there’s none of that stiff formality you get at some London hotels. It’s perfect for travelers who want modern amenities and a central location without paying Covent Garden prices or dealing with stuffy hotel traditions that don’t really add value to your stay.

Guest Scores
8.6
Excellent
Based on verified reviews
Staff
9.2
Comfort
9.1
Location
9.2
Free WiFi
8.9
Facilities
8.7
Cleanliness
9.1
Value for money
8.3
Available Rooms
King Room - High Floor
1 extra-large double bed
Max persons: 2
$341
per night
King Room
1 extra-large double bed
Max persons: 2
$341
per night
King Room - Accessible
1 extra-large double bed
Max persons: 2
$341
per night
Select →
Facilities
View 1
View
General 14
Shared lounge/T V area
Air conditioning
Non-smoking throughout
Allergy-free room
Hardwood or parquet floors
Heating
Laptop safe
Soundproof rooms
Lift
Fan
Ironing facilities
Facilities for disabled guests
Non-smoking rooms
Iron
Kitchen 1
Refrigerator
Bathroom 7
Toilet paper
Towels
Private bathroom
Toilet
Free toiletries
Hairdryer
Shower
Living Area 1
Desk
Food & Drink 3
Coffee house on site
Bar
Restaurant
Accessibility 2
Wheelchair accessible
Upper floors accessible by elevator
Room Amenities 1
Socket near the bed
Languages spoken 1
English
Cleaning services 2
Daily housekeeping
Ironing service
Safety & security 6
Fire extinguishers
Smoke alarms
Security alarm
Key card access
24-hour security
Safety deposit box
Media & Technology 7
iPad
iPod dock
Flat-screen TV
Cable channels
Radio
Telephone
TV
Reception services 5
Invoice provided
Private check-in/check-out
Luggage storage
Express check-in/check-out
24-hour front desk
Business facilities 2
Business centre
Meeting/banquet facilities Additional charge
Other for your stay 3
Linen
Wardrobe or closet
Extra long beds (> 2 metres)
House Rules
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Age restriction
The minimum age for check-in is 18
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Guest reviews
C
Cheryl
United Kingdom
8
"Very good"
Great location for the Tate modern. Nice clean facilities.
What could be improved: Simple and clean. Little quirky!
8 December 2025
T
Tony
Sweden
9
"Excellent stay"
Great location and close to Southwark station. Lots of restaurants, cafes nearby and walking distance to Tate modern. Comfortable bed and good breakfast. Very service minded and friendly staff.
4 December 2025
T
Tonya
Australia
10
"Fun, clean, funky and central hotel with lots of character"
This is a lovely funky hotel near shops and the Borough Market It is modern, fun with very helpful and polite staff Room was generous, with a comfortable bed that was very clean It had a iPad that could control most of the room including coloured lights in the bathroom. That was a surprise! Overall a very pleasant stay.
What could be improved: I was very unhappy with the staff member who was on duty when I arrived. He treated me like a fool because I did not understand the computer check in process. Everyone else was terrific and very helpful.
28 November 2025
M
Mizo
United Arab Emirates
10
"Comfortable and quiet"
Quiet place in the center of London Near to all service. There is bus station. No sounds in the room. Helpful staff. Clean room
What could be improved: Nothing.
21 November 2025
N
Nicholas
United States
10
"Exceptional"
Fantastic property, have been pleased with the friendliness and cleanliness of Citizen M hotels!
17 November 2025
M
Mark
United Kingdom
9
"Relaxing stay in one of the best locations in London"
Great location and cool modern hotel , very comfortable
17 November 2025
M
Miriam
United States
9
"Beautiful Hotel in a great position!"
The position and the vibes!
What could be improved: One of the elevator was under repair and in the peak hours was though, mainly when carrying bags.
16 November 2025
W
Whitney
United States
10
"Hip, fun hotel with everything you need in a modern and efficient package!"
How hi-tech and efficient everything was. The location was easy enough to walk from or hail taxis from.
What could be improved: The bed for two people is a little difficult having to crawl over one another to get out of bed, but it was exactly as advertised!
15 November 2025
L
Lama
Jordan
10
"Exceptional"
Very nice trendy hotel with clean and modern rooms
10 November 2025
A
Ann-marie
United Kingdom
8
"Great spot lovely and clean helpful staff"
Good location friendly staff
What could be improved: Pricey
10 November 2025
Surroundings
What's nearby
Obelisk 1.2 km
The Shard 900 m
Vinopolis 600 m
Wine Wholf 600 m
London Bridge 1 km
Southwark Bridge 500 m
Millennium Bridge 650 m
Winchester Palace 650 m
Blackfriars Bridge 600 m
Monument to the Great Fire of London 1.3 km
Restaurants & cafes
Restaurant Itsu 30 m
Restaurant Brix LDN 150 m
Restaurant Hixter Bankside 150 m
Top attractions
Big Ben 2.2 km
Sky Garden 1.6 km
Tower Bridge 1.8 km
British Museum 3 km
Somerset House 2.1 km
Tower of London 2.5 km
Banqueting House 2.4 km
Trafalgar Square 2.3 km
Piccadilly Circus 3 km
Churchill War Rooms 2.6 km
Natural beauty
Forest Bush Wood 14 km
Lake Surrey Water 4.6 km
Public transport
Metro Borough 750 m
Bus Smith Close 4.4 km
Metro Southwark 600 m
Bus Edinburgh Court 4.6 km
Train London Cannon Street 1 km
Train London Waterloo East railway station 850 m
Closest airports
London City Airport 12 km
London Gatwick Airport 46 km
London Heathrow Airport 25 km
citizenM London Bankside
20 Lavington Street, Southwark, London, SE1 0NZ, United Kingdom
$341 / per night
8.6 Excellent
★★★★☆
Book now
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