Westow House – London Crystal Palace
Back
★★★★

Westow House – London Crystal Palace

79 Westow Hill, Crystal Palace, SE19 1TX, United Kingdom
8.9 / 10 City of London United Kingdom
Image 1 of Westow House – London Crystal Palace
Image 2 of Westow House – London Crystal Palace
Image 3 of Westow House – London Crystal Palace
Image 4 of Westow House – London Crystal Palace
Image 5 of Westow House – London Crystal Palace
+7 photos
Overview

First Impressions

Walking up Westow Hill, you’ll spot Westow House – London Crystal Palace immediately — it’s this gorgeous Victorian building that somehow manages to feel both grand and welcoming at the same time. The first thing that struck me was how they’ve kept all the original character while clearly putting thought into every modern detail. You know what I mean? It’s not trying to be something it’s not, which is refreshing in a city full of chain hotels.

The Neighborhood Feel

Crystal Palace isn’t your typical London tourist zone, and honestly, that’s exactly why I loved staying here. You’re on this leafy residential street where locals actually live and work, not just another strip of souvenir shops. The Crystal Palace Park is literally a few minutes’ walk away — I spent a good hour wandering around those Victorian dinosaur sculptures, which are wonderfully bizarre if you haven’t seen them before. Plus, you’ve got proper pubs and cafes nearby where you can grab a decent coffee without paying tourist prices.

The Room Experience

My room had this perfect balance of old-world charm and actual comfort. The ceilings were high, the windows let in tons of natural light, and — this might sound silly — but the bed was positioned so you could look out at the tree-lined street while lying down. The bathroom was compact but well-designed, with one of those rainfall showers that actually works properly. I appreciated the little touches too: good lighting for reading, enough outlets for charging devices, and proper blackout curtains.

Daily Life at the Hotel

The staff here really seem to know what they’re doing. Not in that overly formal way that makes you feel awkward, but more like they genuinely want you to have a good time. Breakfast happens in this bright conservatory-style restaurant area that overlooks a small garden. Nothing fancy, but the coffee was strong and the full English was done right. I actually ended up chatting with other guests most mornings — something that rarely happens at bigger hotels where everyone’s rushing around.

Why Guests Love It

This unique boutique hotel without official star rating punches well above its weight because it doesn’t try to be everything to everyone. Instead, it does the fundamentals really well while giving you a genuine taste of London life outside Zone 1. The transport links are solid too — you can be in central London in about 20 minutes, but you return each evening to somewhere that actually feels like a neighborhood. If you’re tired of sterile hotel experiences and want somewhere with real personality, Westow House delivers without any of the pretension you might expect.

To book a hotel in London during opera season, visitors plan ahead to balance Royal Opera House nights with quiet Regent’s Canal strolls.

Guest Scores
8.9
Excellent
Based on verified reviews
Staff
9.3
Comfort
9.4
Location
9.3
Free WiFi
8.3
Facilities
9.0
Cleanliness
9.4
Value for money
8.6
Available Rooms
Small Double Room
1 double bed
Max persons: 2
$152
per night
Standard Double Room
1 double bed
Max persons: 2
$165
per night
Standard Twin Room
2 single beds
Max persons: 2
$165
per night
Superior Double Room
1 double bed
Max persons: 2
$199
per night
Select →
Facilities
Bedroom 1
Linen
Kitchen 1
Electric kettle
Bathroom 7
Toilet paper
Towels
Private bathroom
Toilet
Free toiletries
Hairdryer
Shower
Outdoors 1
Outdoor furniture
Services 5
Pet bowls
Pet basket
Daily housekeeping
Express check-in/check-out
Meeting/banquet facilities Additional charge
Food & Drink 5
Wine/champagne Additional charge
Kid meals Additional charge
Bar
Restaurant
Tea/Coffee maker
Accessibility 1
Upper floors accessible by stairs only
Room Amenities 2
Socket near the bed
Clothes rack
Languages spoken 1
English
Safety & security 7
Fire extinguishers
CCTV outside property
CCTV in common areas
Smoke alarms
Security alarm
Key card access
24-hour security
Media & Technology 2
Flat-screen TV
TV
Reception services 1
Invoice provided
Entertainment and family services 1
Board games/puzzles
Other for your stay 5
Air conditioning
Non-smoking throughout
Heating
Carpeted
Non-smoking rooms
House Rules
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Check-in
From 16:00 to 23:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Age restriction
The minimum age for check-in is 18
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Guest reviews
G
Gareth
United Kingdom
10
"Lovely comfortable Christmas stay"
Lovely bathroom and comfortable bed.
What could be improved: The lock on the door (Robin) needs fixing - it was beeping and clicking during the night.
11 January 2026
H
Helen
Ireland
9
"Superb"
Lovely room. Very comfortable
4 January 2026
W
Walsh
Ireland
8
"Very good"
Nice rooms. Big for London
What could be improved: Issue with Bath and heating, but staff swapped room 😀
3 January 2026
L
Lesley
United Kingdom
10
"Excellent stay, brilliant staff"
Amazing staff
What could be improved: No lift
2 January 2026
B
Brislee
United Kingdom
10
"I feel at home here and can relax and I'll be here again in June! Thank you xx"
Breakfast was delicious as always. I have stayed at Westow House a number of times and I love it. It is close to my family and I also am able to have quiet time on my own.
1 January 2026
S
Simon
United Kingdom
9
"Over all enjoyed our stay."
Ideal location for us as we were visiting family. Very clean rooms. Toiletries available. Comfortable beds.
What could be improved: Didn't sleep well as there was a lot of road noise, even though i wore ear plugs. Windows are only single glazed hence the problem.
29 December 2025
G
Georgia
United Kingdom
10
"Beautiful place to stay, lovely rooms"
The whole place is just great, bar had such a lovely atmosphere, staff were very friendly, room was extremely clean, spacious and comfortable. Would definitely stay here again, room was very quiet too!
What could be improved: I was just a little chilly in the evening but it was not a big issue
23 December 2025
E
Emma
United Kingdom
10
"Comfy. Easy. Great value."
Great place - beautiful rooms, great tea / coffee - quiet. Friendly staff. Good pub.
22 December 2025
K
Katrien
Belgium
9
"Very nice hotel! exactly what a hotel needs to offer cozy rooms with excellent breakfast!"
Very nice hotel! exactly what a hotel needs to offer, comfort, clean and cozy rooms. Friendly staff, excellent breakfast. My room had a view on the skyline of London, amazing! Would definitely recommend this place.
What could be improved: Nothing to add :)
22 December 2025
H
Hunt
United Kingdom
10
"Comfortable, cozy and clean!"
Cozy, clean rooms.
What could be improved: That I couldn’t stay longer!
20 December 2025
Surroundings
What's nearby
Tivoli Park 2.3 km
Crystal Palace Park 650 m
Crystal Palace Museum 350 m
Pynners playing field 3.3 km
The Park, West Norwood 1.8 km
Southwark Sports Ground 3.1 km
Green Lane Sports Ground 2.9 km
Southwark Sports Bowls Club 3.3 km
Trevor Bailey Sports Ground 3.5 km
Sydenham Tennis, Squash and Croquet Club 2.1 km
Restaurants & cafes
Restaurant Lorenzo 50 m
Restaurant Kish Mish 20 m
Restaurant Palace Kebab 40 m
Top attractions
Big Ben 11 km
Sky Garden 11 km
Tower Bridge 11 km
London Bridge 10 km
Greenwich Park 10 km
St James's Park 11 km
Tower of London 11 km
Banqueting House 11 km
Buckingham Palace 11 km
Churchill War Rooms 11 km
Natural beauty
Lake Intermediate Lake 1.2 km
Forest Croham Hurst Woods 10 km
Public transport
Metro Balham 6 km
Metro Brixton 6 km
Train Gipsy Hill 850 m
Train Crystal Palace 550 m
Bus Undercliff Road (Stop SN) 8 km
Bus Loampit Vale Jerrard Street (Stop SG) 8 km
Closest airports
London City Airport 17 km
London Gatwick Airport 36 km
London Heathrow Airport 31 km
Westow House – London Crystal Palace
79 Westow Hill, Crystal Palace, SE19 1TX, United Kingdom
$152 / per night
8.9 Excellent
★★★★☆
Book now
Redirect to Booking.com
Looking for the perfect place to stay?
I'll help you find the best stay in London!