The Sumner Hotel
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★★★★

The Sumner Hotel

54 Upper Berkeley Street, Westminster Borough, London, W1H 7QR, United Kingdom
8.1 / 10 City of Westminster United Kingdom
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Overview

First Impressions

Walking up to The Sumner Hotel on Upper Berkeley Street, you immediately notice it’s one of those classic London townhouse conversions that actually gets it right. The Georgian facade fits seamlessly into the Marylebone streetscape, but there’s something polished about the entrance that signals this four-star property takes itself seriously. I mean, you’re not going to mistake it for a backpacker hostel — the doorman and sleek lobby make that clear from the start.

Location & Neighborhood

Here’s what I love about this spot in London — you’re genuinely in Marylebone, not some tourist trap area pretending to be central. Oxford Street is literally a two-minute walk south, but Upper Berkeley Street itself is quiet enough that you won’t hear the chaos at night. Hyde Park’s Speakers’ Corner is just around the corner, and honestly, having that green space so close makes a huge difference when you’ve been pounding pavements all day. The Marble Arch tube station is right there too, which sounds boring but trust me, you’ll appreciate it.

The Room Experience

My room was compact but smartly designed — they’ve clearly thought about how travelers actually use hotel spaces. The bed was genuinely comfortable (not just hotel-marketing comfortable), and the bathroom had one of those rainfall showers that actually works properly. Storage space was better than expected for a London hotel, with enough hanging space and a desk area that’s actually usable if you need to get work done.

Dining & Amenities

The ground-floor restaurant serves modern British fare that’s well-executed without being pretentious. Breakfast is continental style — nothing revolutionary, but the coffee’s good and there’s enough variety to keep you happy for a week-long stay. What really stood out was the service throughout the hotel; staff seem to know what they’re doing and don’t hover, which I appreciate. There’s also a small fitness area that covers the basics if you’re the type who can’t skip workouts while traveling.

Why Guests Love It

You know what makes The Sumner Hotel work? It’s that sweet spot between being professional enough for business travelers but relaxed enough that you don’t feel like you’re staying in a corporate machine. The Marylebone location gives you quick access to major attractions without the constant tourist crowd outside your door. For the price point in this part of London, you’re getting solid value — it’s not trying to be something it isn’t, just doing the fundamentals really well with a bit of style thrown in.

Guest Scores
8.1
Excellent
Based on verified reviews
Staff
9.1
Comfort
8.5
Location
9.3
Free WiFi
9.0
Facilities
8.0
Cleanliness
8.4
Value for money
8.0
Available Rooms
Standard Double or Twin Room
1 double bed 2 single beds
Max persons: 2
$181
per night
Deluxe Double Room
1 double bed
Max persons: 2
$194
per night
Executive Double or Twin Room
1 double bed 2 single beds
Max persons: 2
$254
per night
Select →
Facilities
Bedroom 3
Linen
Wardrobe or closet
Alarm clock
Kitchen 2
Electric kettle
Refrigerator
Bathroom 8
Toilet paper
Towels
Bath or shower
Private bathroom
Toilet
Free toiletries
Hairdryer
Shower
Living Area 1
Desk
Food & Drink 1
Wine/champagne Additional charge
Accessibility 1
Upper floors accessible by stairs only
Room Amenities 1
Socket near the bed
Languages spoken 1
English
Cleaning services 4
Daily housekeeping
Ironing service Additional charge
Dry cleaning Additional charge
Laundry Additional charge
Safety & security 7
Fire extinguishers
CCTV outside property
CCTV in common areas
Smoke alarms
Key card access
Key access
Safety deposit box
Media & Technology 3
Flat-screen TV
Telephone
TV
Reception services 7
Invoice provided
Lockers
Private check-in/check-out
Concierge service
Luggage storage
Express check-in/check-out
24-hour front desk
Business facilities 1
Fax/photocopying
Other for your stay 16
Carbon monoxide detector
Shared lounge/T V area
Air conditioning
Non-smoking throughout
Executive lounge access
Wake-up service
Heating
Car hire
Carpeted
Lift
Fan
Ironing facilities
Non-smoking rooms
Iron
Wake up service/Alarm clock
Room service
House Rules
Pets
Pets are not allowed.
Check-in
From 13:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 10:30 to 11:00
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Guest reviews
J
Joanne
United Kingdom
8
"Friendly hotel.All necessary facilities"
Location. Very nice staff. Small boutique hotel that’s well situated for Hyde Park
What could be improved: Very warm in Room but we were able to open window and it wasn’t too noisy
5 December 2025
D
Dave
United Kingdom
8
"Excellent location, smart, clean and impressive boutique hotel at a good price"
Very clean, smart and welcoming. I stayed in a big comfortable room on the downstairs floor. Breakfast selection was good. Great value for money.
What could be improved: Bathroom was a little tired.
27 November 2025
T
Tim
Australia
9
"Superb"
Very friendly staff
What could be improved: Bathroom was a little small, but still good
9 November 2025
J
Joc
Australia
9
"Comfortable stay in a boutique London hotel in a very good area."
Delightful boutique hotel close to London attractions and a great local pub to get a good meal. Decor and room was high quality and spacious, reception desk staff member was helpful. Lovely ground floor lounge. Breakfast was enjoyable.
What could be improved: TV, Air Conditioning, and refrigerator were not working in our first room. The reception gave us a new room which we appreciated.
31 October 2025
J
Jose
United Kingdom
9
"Good location and friendly staff"
Friendly and helpful staff. Great location and good value for money.
What could be improved: None
27 October 2025
F
Faisal
Kuwait
8
"Excellent location. Secure. Clean. Supportive."
Supportive staff quick, honest, and helpful. Front desk would insure your comfort and security. Front desk have offered their largest room for us despite that it wasn’t according to our booking for no extra charge out of good will and initiative. Thanks to management personnel.
What could be improved: Tight spaces just like all of London buildings which is not in hands of the management of the hotel. However, they have lifts reaching to all of floors.
23 October 2025
M
Melanie
United Kingdom
9
"GOOD VALUE / FAB LOCATION"
Fantastic location on a quiet street near marble arch. Friendly staff. Good sized room, massive comfy bed.. nice selection of toiletries. Plenty of tea and coffee
What could be improved: Could hear tye people in the upstairs room walking around..
21 October 2025
Y
Yelena
Ireland
8
"Good location"
Very good organised, super quiet and great location
13 October 2025
J
Jennifer
United Kingdom
8
"Very good"
Location was good for us Very clean Comfy bed Smiley staff even at midnight Quiet
What could be improved: A bit tired but didn't bother us at all, it was a good price & defo value for money & spotless.
11 October 2025
D
David
United Kingdom
8
"A great choice!"
Lovely hotel - good sized room, very comfortable and well appointed. Great guests lounge area. Staff were great and very welcoming.
What could be improved: Only tiny gripe was the ‘sensitivity’ of the shower - went from cold to very hot with tiny movement. Apart from that a great place and perfect location.
7 October 2025
Surroundings
What's nearby
Hyde Park 0 m
Apsley House 1.6 km
Regent's Park 800 m
Home House Club 250 m
Madame Tussauds 1.3 km
Prince Edward Statue 1.7 km
Broadley Street Gardens 1.2 km
Grosvenor Square - London 1.2 km
Sussex Gardens Open Space 1.2 km
Restaurants & cafes
Restaurant Sandy's 50 m
Restaurant T By Tamara 50 m
Restaurant Fratelli Greci 40 m
Top attractions
London Zoo 2.9 km
Regents Park 2.1 km
British Museum 2.8 km
St James's Park 2.6 km
Trafalgar Square 3 km
Buckingham Palace 2.4 km
Piccadilly Circus 2.4 km
Churchill War Rooms 3.2 km
Natural History Museum 2.9 km
Victoria and Albert Museum 2.9 km
Natural beauty
Lake The Serpentine 1.3 km
Public transport
Bus Smith Close 9 km
Metro Marble Arch 300 m
Metro Baker Street 900 m
Train London Marylebone 1.2 km
Train Paddington Station 1.3 km
Bus Victoria Coach Station 3.1 km
Closest airports
London City Airport 16 km
London Gatwick Airport 47 km
London Heathrow Airport 22 km
The Sumner Hotel
54 Upper Berkeley Street, Westminster Borough, London, W1H 7QR, United Kingdom
$181 / per night
8.1 Excellent
★★★★☆
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