THE ROYAL BOUTIQUE KENSINGTON LODGE by LONDON , SLEEP 11
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★★★★

THE ROYAL BOUTIQUE KENSINGTON LODGE by LONDON , SLEEP 11

5 Elm Close, London, UB3 2JN, United Kingdom
3.4 / 10 Greater London United Kingdom
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Overview

First Impressions

THE ROYAL BOUTIQUE KENSINGTON LODGE by LONDON , SLEEP 11 caught me off guard, honestly. When I first pulled up to Elm Close in Hayes, I wasn’t expecting much from a two-star place — but this isn’t your typical budget hotel. It’s actually a large apartment-style setup that can accommodate up to 11 people, which explains the unusual name. The building itself is pretty standard for this part of West London, but there’s something refreshingly straightforward about the whole operation.

Location Reality Check

Let me be straight with you — Hayes isn’t exactly central London, but that’s not necessarily bad news. You’re about a 20-minute train ride from Paddington, and Heathrow is practically next door, which makes this place brilliant if you’ve got early flights or late arrivals. The neighborhood is quiet and residential, with a few local pubs and a Tesco nearby. It’s not glamorous, but it’s real London suburban life, and honestly, the transport links work better than you’d think.

The Space

Here’s where things get interesting — this isn’t just a room, it’s basically an entire house. The apartment setup means you get multiple bedrooms, a proper living area, and a full kitchen that’s actually functional. I mean, you can cook real meals here, not just reheat takeaway. The furnishing is basic but clean, and with 11 people, you’re looking at really reasonable per-person costs. The beds are comfortable enough, though don’t expect luxury linens or anything fancy.

Practical Considerations

The parking situation is pretty good — there’s space for cars, which is huge if you’re driving in London. Wi-Fi works fine throughout the property, and the heating keeps things warm during those damp London winters. You know what I appreciated? The washing machine — sounds boring, but when you’re traveling with a large group or staying for more than a few days, it’s actually brilliant. The bathrooms are clean and functional, though with 11 people you might find yourself queuing occasionally.

Why Groups Choose It

Look, this place isn’t trying to be something it’s not. It’s a solid, no-frills option for large groups or families who need space and don’t want to pay London hotel prices. The value proposition makes sense — you get an entire property, kitchen facilities, and decent transport links for way less than booking multiple hotel rooms in central London. Sure, the 3.4 rating reflects some rough edges, but for what it is and what it costs, it delivers on the basics. If you’re planning a group trip and prioritize space and savings over location and luxury, this actually works quite well.

Apartments in London suit families with bright bay windows, full kitchens, and sunset loops through Hyde Park paths.

Guest Scores
3.4
Good
Based on verified reviews
Staff
4.0
Comfort
6.5
Location
6.0
Facilities
6.0
Cleanliness
6.0
Value for money
7.0
Available Rooms
Three-Bedroom Holiday Home
1 double bed 2 double beds 1 single bed 2 double beds
Max persons: 11
$335
per night
Select →
Facilities
Bedroom 2
Linen
Wardrobe or closet
Bathroom 11
Toilet paper
Towels
Towels/sheets (extra fee)
Additional toilet
Bath or shower
Shared toilet
Private bathroom
Toilet
Free toiletries
Hairdryer
Shower
Outdoors 4
Outdoor dining area
Outdoor furniture
BBQ facilities
Garden
Living Area 4
Dining area
Sofa
Seating Area
Desk
Common areas 1
Shared lounge/T V area
Food & Drink 1
Tea/Coffee maker
Accessibility 1
Upper floors accessible by stairs only
Miscellaneous 6
Designated smoking area
Non-smoking throughout
Heating
Soundproof rooms
Family rooms
Non-smoking rooms
Outdoor & View 1
Garden view
Room Amenities 5
Tile/marble floor
Soundproofing
Private entrance
Fan
Iron
Languages spoken 2
English
Hindi
Cleaning services 2
Daily housekeeping
Laundry
Safety & security 6
Fire extinguishers
CCTV outside property
CCTV in common areas
Smoke alarms
Carbon monoxide detector
Safety deposit box
Media & Technology 1
Flat-screen TV
Reception services 4
Invoice provided
Private check-in/check-out
Luggage storage
Express check-in/check-out
Building characteristics 1
Semi-detached
Other for your stay 15
Shared kitchen
Children's high chair
Dining table
Coffee machine
Cleaning products
Toaster
Stovetop
Oven
Tumble dryer
Electric kettle
Kitchen
Washing machine
Dishwasher
Microwave
Refrigerator
House Rules
Pets
Pets are not allowed.
Parties
Parties/events are not allowed
Smoking
Smoking is not allowed.
Check-in
From 15:00 to 22:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 00:00 to 10:00
Age restriction
The minimum age for check-in is 23
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Guest reviews
S
Stebin
United Kingdom
10
"Exceptional"
Thoughtful and well-organized arrangements from the host. Exceptional availability and responsiveness, any questions or requests were quickly addressed. The property itself was clean, comfortable, and had a welcoming atmosphere.
What could be improved: To be honest, there wasn’t anything that stood out negatively during my stay.
17 December 2024
S
Shereen
United Kingdom
9
"Good"
Location was good with amenities all accessible. Very clean and comfortable
What could be improved: Some of the handles to the bathroom and bedroom were broken. Microwave was not clean. Need more bins.
2 January 2025
C
Charan
United Kingdom
1
"All fake"
Very poor
What could be improved: Fake
18 October 2025
P
Paola
United Kingdom
1
"I don’t recommend this stay because the landowner rude about he want to us force to do the check in his time and availab"
Nothing
What could be improved: No towels, one of the beds without douvet, bed sheet and pillow case, the cleaning was really poor, dirty plates and rubbish in one of the rooms plus he gave us flat number 6 when we rent number 5. We take so photos a videos
17 March 2025
I
Ifraz
United Kingdom
1
"Big scam"
Extremely Disappointing and Distressing Experience I recently booked a stay at The Royal Boutique Kensington Lodge through Booking.com (Confirmation #5399721033) for a group of 8 adults. From the start, our experience with the host was hostile and unprofessional. When I contacted the landlord to arrange key collection, he responded rudely and questioned why I needed the keys. I mentioned that a few friends might briefly visit, and that we were planning to show them around London. I also mentioned there may be a short moment to cut a birthday cake (which we later moved to a restaurant). There was no party planned—just a casual, quiet gathering. Despite explaining this, the host refused to hand over the keys, claimed “no gatherings allowed,” and aggressively told me I would be “kicked out” if I tried to check in. He was unwilling to discuss or show any flexibility, and completely ignored all follow-up messages—even after I clarified that the birthday gathering had been moved. Booking.com customer service was unhelpful and insisted the booking was non-refundable, offering no alternative accommodation or resolution. Attempts to reschedule were also impossible due to no availability until September 2025. This experience has left me deeply disappointed. I felt mistreated, misled, and completely unsupported. The host’s aggressive attitude and Booking.com’s rigid policies created an unfair and distressing situation. I hope Booking.com will investigate this property, and I strongly caution others considering a stay here. Avoid at all costs.
What could be improved: I did not get the keys and I paid £182.25 just for booking ,despite sending text host did not bother to give keys , seems a planned scammed
12 June 2025
W
Wajdi
United Kingdom
2
"Very poor"
19 June 2025
Surroundings
Top attractions
Osterley Park 7 km
Windsor Castle 16 km
Hampton Court Palace 16 km
Restaurants & cafes
Restaurant KFC 450 m
Restaurant Panjeeri 550 m
Restaurant Food Shop 450 m
Natural beauty
Forest Mendonca Forest 9 km
Lake Stockley Road Lake 4 km
Public transport
Metro Hillingdon 5 km
Metro South Ruislip 5 km
Bus Church Road (Stop J) 550 m
Train Hayes & Harlington 2.1 km
Train Hayes and Harlington 2 km
Bus Belmore Parade (Stop L) 450 m
Closest airports
Farnborough Airport 43 km
London City Airport 37 km
London Heathrow Airport 6 km
THE ROYAL BOUTIQUE KENSINGTON LODGE by LONDON , SLEEP 11
5 Elm Close, London, UB3 2JN, United Kingdom
$335 / per night
9 Good
★★★★☆
Book now
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