The Resident Victoria
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★★★★

The Resident Victoria

10 Palace Place, Westminster Borough, London, SW1E 5BW, United Kingdom
9.1 / 10 City of Westminster United Kingdom
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+7 photos
Overview

First Impressions

The Resident Victoria sits on this quiet side street just behind Buckingham Palace, and honestly, you’d walk right past it if you weren’t looking. That’s actually part of its charm — it feels more like a sophisticated apartment building than a hotel. The entrance is understated, almost residential, which makes sense given the name and the whole concept they’re going for here.

Location That Actually Matters

Palace Place is one of those streets that locals know but tourists stumble upon by accident. You’re literally a two-minute walk from St. James’s Park, and I mean literally — I timed it. Victoria Station is right there when you need to catch a train or the Gatwick Express, but you won’t hear any of the usual station noise. The area around London gets busy during the day with all the government buildings nearby, but evenings are surprisingly peaceful.

The Room Experience

The room I stayed in felt more like a well-designed studio apartment than a typical hotel setup. There’s this clever kitchenette tucked into one corner — not huge, but actually functional if you want to make coffee that doesn’t taste like hotel coffee or grab some groceries from the Sainsbury’s down the street. The bed was one of those that’s firm but not hard, and the blackout curtains actually work, which you’ll appreciate if you’re dealing with jet lag.

What Makes It Different

This four-star place doesn’t try to be flashy, and that’s refreshing. The staff knows your name after one night, but they’re not hovering around trying to anticipate your every need. There’s no grand restaurant or flashy bar — instead, they’ve got this small honesty bar situation where you just write down what you took. It sounds casual, but everything about the place feels thoughtfully considered rather than thrown together.

Why Guests Love It

You know what really works here? It’s that they’ve figured out how to make you feel like you’re staying somewhere special without all the fuss that usually comes with it. The parking situation is actually manageable if you’re driving (which, in central London, is saying something), and the whole building has this calm, grown-up atmosphere. People come back here — I met someone at breakfast who was on their fourth stay, and that tells you something about a place.

Guest Scores
9.1
Superb
Based on verified reviews
Staff
9.5
Comfort
9.4
Location
9.8
Free WiFi
8.7
Facilities
9.1
Cleanliness
9.4
Value for money
8.5
Available Rooms
Small Double Room
1 double bed
Max persons: 2
$256
per night
Standard Double Room
1 large double bed
Max persons: 2
$278
per night
King Room
1 large double bed
Max persons: 2
$315
per night
Superior King or Twin Room
1 extra-large double bed 3 single beds
Max persons: 3
$334
per night
Deluxe Double Room
1 extra-large double bed 2 single beds 1 sofa bed
Max persons: 4
$359
per night
Select →
Facilities
Bedroom 2
Linen
Wardrobe or closet
Kitchen 7
Coffee machine
Cleaning products
Kitchenware
Electric kettle
Microwave
Refrigerator
Kitchenette
Bathroom 8
Toilet paper
Towels
Bath or shower
Private bathroom
Toilet
Free toiletries
Hairdryer
Shower
Living Area 1
Desk
Food & Drink 4
Fruits Additional charge
Wine/champagne Additional charge
Breakfast in the room
Tea/Coffee maker
Accessibility 6
Emergency cord in bathroom
Lower bathroom sink
Higher level toilet
Toilet with grab rails
Wheelchair accessible
Upper floors accessible by elevator
Room Amenities 2
Socket near the bed
Clothes rack
Languages spoken 5
English
Spanish
French
Italian
Romanian
Cleaning services 4
Daily housekeeping
Ironing service Additional charge
Dry cleaning Additional charge
Laundry Additional charge
Safety & security 9
Fire extinguishers
CCTV outside property
CCTV in common areas
Smoke alarms
Security alarm
Key card access
Key access
24-hour security
Safety deposit box
Media & Technology 6
Flat-screen TV
Cable channels
Satellite channels
Radio
Telephone
TV
Reception services 5
Concierge service
Luggage storage
Tour desk
Express check-in/check-out
24-hour front desk
Business facilities 1
Fax/photocopying
Other for your stay 17
Grocery deliveries Additional charge
Vending machine (snacks)
Vending machine (drinks)
Air conditioning
Non-smoking throughout
Wake-up service
Heating
Soundproofing
Laptop safe
Carpeted
Lift
Family rooms
Ironing facilities
Facilities for disabled guests
Non-smoking rooms
Iron
Room service
House Rules
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Age restriction
The minimum age for check-in is 18
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Guest reviews
I
Irit
Israel
10
"Exceptional"
We loved the experience, the atmosphere (like evening drink), the location is amazing, (BUCKINGHAM PALACE, restaurants, Victoria station) The team was so kind and courteous. Made sure the cab driver is safe. Helped me surprise my daughter at her birthday (brought baloons, card and chocolates to the room!). Little kitchen is usefull! Great shower. It was absolutly perfect. TNX.
What could be improved: Room a little small...
8 December 2025
D
Dimitra
Switzerland
8
"Very good"
Very clean, quite spacious room for a London hotel.
What could be improved: Very clean, quite, comfortable
7 December 2025
M
Martina
United Kingdom
10
"Loved the location will definitely stay again"
Great location, great facilities, staff really friendly
What could be improved: No breakfast, but do have an alternative option
6 December 2025
M
Marianne
Canada
10
"Super location, very quiet and everything we needed."
The staff were very kind to make my partner’s birthday celebration very special. There were tasteful decorations and a bottle of prosecco in the room on our arrival. Lovely!
4 December 2025
N
Nikki
United Kingdom
10
"Absolutely fabulous - a hidden gem"
Staff were absolutely amazing , so friendly and helpful . We had the warmest of welcomes . Rooms are immaculate and the cleanest I have ever stayed in . Would highly recommend the hotel , a fabulous find and we will be back !
3 December 2025
S
Steve
United Kingdom
10
"Exceptional"
Lovely welcoming staff Lovely ambience, Very clean modern facilities
What could be improved: Nothing
2 December 2025
S
Sarah
United Kingdom
10
"Perfect short stay"
The staff were so friendly and welcoming. They made it extra special for my daughter’s birthday.
What could be improved: Nothing
23 November 2025
C
Cem
Turkey
9
"Great location, clean room."
Clean. Great location. Comfy bed.
What could be improved: The furniture was old. I don’t think that the king room I stayed in is 18sqm. The air conditioner made some strange noises during the night that woke me up.
22 November 2025
D
Dania
Netherlands
10
"Perfect!"
A very lovely hotel in the heart of London. The staff were incredibly friendly, always ready to help, and gave great recommendations for activities. The rooms were very clean, and everything was centrally located! Thank you, Lawrence, for your hospitality and the wonderful recommendations you gave me. I will definitely be coming back!
17 November 2025
C
Carol
Ireland
10
"So happy with this hotel- they had a beautiful welcome for my Nieces 21st"
Location was perfect and the staff were so good
What could be improved: Expensive but you get what you pay for
17 November 2025
Surroundings
Top attractions
Big Ben 1.4 km
British Museum 3.1 km
Somerset House 2.5 km
Madame Tussauds 3.5 km
St James's Park 900 m
Trafalgar Square 1.6 km
Buckingham Palace 350 m
Piccadilly Circus 1.8 km
Churchill War Rooms 1.2 km
Natural History Museum 3.2 km
Restaurants & cafes
Restaurant bbar 100 m
Restaurant Carrara 40 m
Cafe/bar Whittard Of Chelsea 100 m
Natural beauty
Lake The Serpentine 2.4 km
Public transport
Bus Smith Close 7 km
Metro St. James's Park 750 m
Bus Victoria Coach Station 900 m
Train Charing Cross Station 1.9 km
Train Victoria Train Station 500 m
Metro Victoria Underground Station 500 m
Closest airports
London City Airport 14 km
London Gatwick Airport 45 km
London Heathrow Airport 21 km
The Resident Victoria
10 Palace Place, Westminster Borough, London, SW1E 5BW, United Kingdom
$256 / per night
9.1 Superb
★★★★☆
Book now
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