The Cumberland, London
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★★★★

The Cumberland, London

1 Great Cumberland Place, Westminster Borough, London, W1H 7DL, United Kingdom
8 / 10 City of Westminster United Kingdom
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Overview

First Impressions

The Cumberland, London sits right on the edge of Hyde Park, and honestly, the location hits you before you even walk through the doors. This four-star hotel occupies a prime corner spot where Marble Arch meets the park — you know that slightly chaotic intersection where tourists with maps collide with commuters? Well, step inside and all that noise just melts away.

Location & Neighborhood

You’re literally a two-minute walk from Marble Arch tube station, which means the rest of London is ridiculously accessible. But here’s what I actually love about the spot — you can duck into Hyde Park for a morning jog, then grab coffee on Oxford Street, all before most hotels even start serving breakfast. The Cumberland puts you right in that sweet spot where you feel central without being trapped in tourist hell.

The Room Experience

The rooms here have this modern, unfussy vibe that actually works. I mean, some hotels try so hard to be trendy that you can’t find the light switch, but this place keeps things clean and functional. Each room has floor-to-ceiling windows — and if you’re facing the park side, well, you’ve basically won the London hotel lottery. The beds are properly comfortable, and there’s enough space to actually unpack without playing Tetris with your luggage.

Dining & Social Spaces

The ground floor restaurant serves decent food, though honestly, with Oxford Street right outside, you’ll probably want to explore. But the bar area? That’s where this place really shines. It gets busy with a mix of hotel guests and locals after work — there’s something about the atmosphere that feels authentically London rather than tourist-focused. The staff actually seem to enjoy working there, which you notice more than you’d think.

Why Guests Love It

Look, The Cumberland isn’t trying to be the fanciest hotel in London, and that’s exactly why it works. You get a solid base in an unbeatable location without paying those ridiculous West End prices. The service feels genuine rather than scripted, and when you step outside, you’re immediately part of the city rather than stuck in some hotel bubble. It’s the kind of place where you actually sleep well, wake up refreshed, and feel like you’re staying somewhere that gets what travelers really need.

Guest Scores
8
Excellent
Based on verified reviews
Staff
8.4
Comfort
8.3
Location
9.5
Free WiFi
8.5
Facilities
8.1
Cleanliness
8.2
Value for money
7.4
Available Rooms
Classic Double
1 double bed
Max persons: 2
$316
per night
Classic Twin
2 single beds
Max persons: 2
$316
per night
Classic Accessible Double
1 double bed
Max persons: 2
$316
per night
Deluxe Twin
2 single beds
Max persons: 2
$401
per night
Deluxe Double Room
1 double bed
Max persons: 2
$401
per night
Deluxe King
1 large double bed
Max persons: 2
$414
per night
Park View Room
1 extra-large double bed
Max persons: 2
$444
per night
Executive Twin
2 single beds 1 futon bed
Max persons: 2
$502
per night
Executive King
1 extra-large double bed 1 futon bed
Max persons: 2
$514
per night
Family Room
2 double beds
Max persons: 2
$560
per night
Studio Suite
1 sofa bed 1 large double bed
Max persons: 2
$601
per night
Classic Single
1 single bed
Max persons: 1
$309
per night
Select →
Facilities
Bedroom 2
Linen
Wardrobe or closet
Kitchen 1
Electric kettle
Bathroom 7
Toilet paper
Towels
Private bathroom
Toilet
Free toiletries
Hairdryer
Shower
Wellness 1
Fitness centre
Activities 4
Live sport events (broadcast)
Live music/performance
Happy hour Additional charge
Evening entertainment
Living Area 1
Desk
Food & Drink 7
Coffee house on site
Fruits Additional charge
Wine/champagne Additional charge
Kid meals
Bar
Restaurant
Tea/Coffee maker
Accessibility 5
Emergency cord in bathroom
Higher level toilet
Toilet with grab rails
Wheelchair accessible
Upper floors accessible by elevator
Room Amenities 1
Socket near the bed
Languages spoken 16
Arabic
German
Greek
English
Spanish
French
Croatian
Italian
Lithuanian
Dutch
Punjabi
Polish
Portuguese
Romanian
Russian
Ukrainian
Cleaning services 4
Daily housekeeping
Ironing service Additional charge
Dry cleaning Additional charge
Laundry Additional charge
Safety & security 7
Fire extinguishers
CCTV outside property
CCTV in common areas
Smoke alarms
Key card access
24-hour security
Safety deposit box
Media & Technology 3
Flat-screen TV
Telephone
TV
Reception services 6
Invoice provided
Concierge service
Luggage storage
Tour desk
Express check-in/check-out
24-hour front desk
Business facilities 1
Meeting/banquet facilities Additional charge
Other for your stay 19
Shuttle service Additional charge
Pet bowls
Pet basket
Minimarket on site
Hypoallergenic
Designated smoking area
Air conditioning
Non-smoking throughout
Wake-up service
Heating
Laptop safe
Carpeted
Lift
Family rooms
Ironing facilities
Facilities for disabled guests
Non-smoking rooms
Iron
Room service
House Rules
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Age restriction
The minimum age for check-in is 18
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Guest reviews
T
Tracey
United Kingdom
9
"Fantastic"
Excellent position. Buzzing atmosphere. Very clean. Friendly staff
What could be improved: Nothing
7 December 2025
S
Serbu
Romania
9
"Superb"
The hotel is very well positioned, next to the red line tube station, Marble Arch on Oxford Street! The hotel is busy and beautiful! Nice rooms! Good breakfast!
What could be improved: I didn't like that although we asked for a triple room, we were initially given only a double bed, I had to go to the reception to get an extra bed. Although I paid for the reservation with half board, for dinner I had to explain this all the time but it was resolved! Check in is at 3pm otherwise you have to pay 50 lira for early check in.
7 December 2025
D
Diana
United Kingdom
8
"Very good"
Location is brilliant for shopping and sight seeing.
2 December 2025
A
Abdullah
Saudi Arabia
8
"Very good"
Location
What could be improved: Crowded
2 December 2025
B
Barbara
Canada
9
"Superb"
Location Staff Service Clean Safe Breakfast Beds Bathroom All Superb!
What could be improved: No fault of hotel just main entrance small tight extremely busy all time hard to get in & out and location of suitcase drop always busy with people also hard to manoeuvre around to get to the lifts
30 November 2025
J
Jayne
United Kingdom
9
"Perfect location extremely clean HOTEL breakfast was amazing fantastic choice all the staff are happy and so helpful. We"
Location was perfect. Staff are always so polite as a security staff. It’s very clean nice big bar area and seating area which is hard to find in London. Must say Laura the waitress at breakfast time was amazing to both of us and the drink machine is broken and there was a queue. She did it all for us and told us to sit down. She did the same for our omelette. Wasn’t expecting this sort of service fantastic she’s the one that had Tina Turner on her badge. Also, the manager Julian Gonzalez on our way out Asked if everything was alright will be happy that was so nice of him Stay twice within two weeks and the price went up by £100 which honestly is overpriced this hotel now such a shame Jayne & Mark
What could be improved: Lifts. I understand about security it’s a good idea. Just needs somehow a bit more thought.
28 November 2025
S
Sean
United Kingdom
9
"Great value for money for a London hotel"
Great location very lively atmosphere great service
What could be improved: Nothing
26 November 2025
A
Amatatulbari
Saudi Arabia
9
"Great"
Location
What could be improved: Crowded
22 November 2025
L
Leisa
United Kingdom
9
"Just loved it"
Great staff, location very good, breakfast very good & room was lovely. Couldn't find fault with the experience.
What could be improved: Nothing all good
20 November 2025
T
Teresa
Italy
9
"Superb"
Very clean, staff very polite, a wide selection for breakfast. Central position.
20 November 2025
Surroundings
Top attractions
London Zoo 3.1 km
Regents Park 2.2 km
British Museum 2.5 km
Madame Tussauds 1.4 km
St James's Park 2.3 km
Trafalgar Square 2.8 km
Buckingham Palace 2.1 km
Piccadilly Circus 2.1 km
Churchill War Rooms 3 km
Natural History Museum 2.9 km
Restaurants & cafes
Restaurant Prezzo 10 m
Restaurant The Brasserie at the Cumberland 40 m
Restaurant The Gentlemen Baristas Marble Arch 200 m
Natural beauty
Lake The Serpentine 1.1 km
Public transport
Bus Smith Close 9 km
Metro Bond Street 750 m
Metro Marble Arch 50 m
Train London Marylebone 1.4 km
Train Paddington Station 1.5 km
Bus Victoria Coach Station 2.8 km
Closest airports
London City Airport 16 km
London Gatwick Airport 47 km
London Heathrow Airport 22 km
The Cumberland, London
1 Great Cumberland Place, Westminster Borough, London, W1H 7DL, United Kingdom
$309 / per night
8 Excellent
★★★★☆
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