The Carlyle – Stunning Serviced Apartments
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★★★★

The Carlyle – Stunning Serviced Apartments

171 Cromwell Road, Kensington and Chelsea, London, SW5 0SE, United Kingdom
8 / 10 Greater London United Kingdom
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Overview

First Impressions

The Carlyle – Stunning Serviced Apartments sits on Cromwell Road like it’s been waiting for you to discover it. The moment I walked through the entrance, I knew this wasn’t your typical four-star stay — there’s something refreshingly different about the whole setup. The reception area has this understated elegance that doesn’t try too hard, and the staff actually seem to remember your name after the first conversation.

Location & Getting Around

Here’s what I love about this spot in London — you’re in Kensington and Chelsea, which means you get the posh neighborhood feel without the tourist circus. Cromwell Road can be a bit busy, sure, but step inside and it’s surprisingly quiet. The Natural History Museum is practically around the corner, and if you’re into the whole South Kensington museum scene, you’ll be spoiled for choice. Gloucester Road tube station is a five-minute walk, and honestly, that makes all the difference when you’re hauling luggage or coming back late from the West End.

The Apartment Experience

What sets this place apart is the apartment concept — you’re not cramped into a hotel room wondering where to put your stuff. Each unit comes with a proper kitchen that’s actually usable, not one of those sad affairs with a broken microwave. I mean, you can cook a real meal here if you want to, though with so many great spots nearby, you might not bother. The living spaces feel residential rather than hotel-like, which is exactly what you want when you’re staying more than a couple of nights.

Amenities & Practicalities

The building has that modern apartment block vibe — clean lines, good lighting, and everything works as it should. There’s secure parking available, which is honestly a blessing in this part of London where finding a spot on the street is like winning the lottery. The housekeeping team keeps things spotless without being intrusive, and the 24-hour reception means you’re never stuck if something comes up. What I particularly appreciated was the reliable WiFi — no constant dropping out when you’re trying to get work done.

Why Guests Love It

You know what really won me over? It’s the space and freedom you get here. After years of staying in cramped London hotel rooms where you can barely open your suitcase, having an actual apartment feels like such a treat. The area gives you that authentic London residential experience — you’ll find yourself popping into the local Tesco, grabbing coffee from the corner café, and actually living like a temporary local rather than just passing through. Plus, with a rating of 9 out of 10, it’s clear other travelers have figured out what makes this place special too.

Guest Scores
8
Excellent
Based on verified reviews
Staff
9.1
Comfort
9.1
Location
9.4
Free WiFi
8.4
Facilities
9.0
Cleanliness
9.0
Value for money
8.6
Available Rooms
Two-Bedroom Apartment
1 double bed 1 extra-large double bed
Max persons: 4
$382
per night
Superior Apartment
1 double bed 1 double bed 1 extra-large double bed
Max persons: 6
$470
per night
Duplex Apartment
1 double bed 1 single bed 1 extra-large double bed 1 double bed
Max persons: 7
$541
per night
Select →
Facilities
Bedroom 2
Linen
Wardrobe or closet
Bathroom 8
Toilet paper
Towels
Bath or shower
Private bathroom
Toilet
Free toiletries
Hairdryer
Shower
Living Area 4
Dining area
Sofa
Seating Area
Desk
Food & Drink 1
Tea/Coffee maker
Accessibility 1
Upper floors accessible by elevator
Miscellaneous 5
Air conditioning
Non-smoking throughout
Heating
Lift
Non-smoking rooms
Outdoor & View 2
City view
View
Room Amenities 2
Ironing facilities
Iron
Languages spoken 3
English
Spanish
Italian
Cleaning services 1
Laundry
Safety & security 4
Fire extinguishers
CCTV in common areas
Smoke alarms
Key card access
Media & Technology 2
Flat-screen TV
TV
Reception services 2
Invoice provided
Express check-in/check-out
Building characteristics 1
Private apartment in building
Other for your stay 10
Dining table
Coffee machine
Stovetop
Oven
Kitchenware
Electric kettle
Kitchen
Washing machine
Microwave
Refrigerator
House Rules
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Parties
Parties/events are not allowed
Smoking
Smoking is not allowed.
Check-in
From 15:00 to 23:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 01:30 to 11:00
Age restriction
The minimum age for check-in is 18
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Guest reviews
J
Jodie
Australia
10
"Stunning apartment"
The location was fantastic, close to the tube and grocery shops. The apartment itself was stunning and comfortable. Great kitchen and bathrooms, beautiful views. Great communication for check in.
25 November 2025
M
Marie
Australia
9
"great location, great apartment and well managed property with host available at any time."
Excellent location, the host group were able to meet a special requirement we had and were always available to assist with any queries we had. The apartment was clean and tidy with great room to accommodate 4 adults comfortably.
5 November 2025
I
Ibtissam
Morocco
9
"This hotel is very nice"
The bed was very comfy . the toilet was stunningly clean , everything was very stunning and very clean.
What could be improved: So far , I've hated nothing.
1 November 2025
T
Tim
Australia
10
"High end apartment. We will be back."
Fantastic location just a stone's throw from Earls Court tube & a nice walk up to Kensington High St & Hyde Park. Plenty of space for our entire family of 7. Supermarkets & pubs nearby. Ideal.
19 October 2025
S
Shane
South Africa
9
"A wonderful place, well positioned and very attentive hosts. Thank you."
The rooms were perfect size for what we needed. Lounge area was nice and big. Access via the codes system was easy.
What could be improved: There were not enought sets of 8 items for our liking. There should be 8 drinking glasses, 8 wine glasses, 8 of the same bowls etc etc
16 October 2025
W
Wendy
South Africa
10
"Beautifully decorated apartment, had everything you needed for a comfortable stay. Staff excellent if you needed anythin"
Extremely spacious apartment. We were a family of 8 and everyone thought the apartment was excellent.
What could be improved: Nothing
22 September 2025
M
Muljadi
Indonesia
10
"Excellent and convinience stay"
Spacious and clean , you have everything for a home away from home
20 September 2025
H
Hamza
United Kingdom
10
"Brilliant, comfortable, and I will visit again soon."
Everything was absolutely amazing. In particular, the staff is really nice. Because of the kids we ran late for our checkout, but they still accomodated us with ease. Highly recommended!
17 September 2025
N
Nour
United Arab Emirates
10
"exceptional"
“Staying in this apartment is always a truly unique experience. The management and staff are so helpful and friendly that we always feel as if we are at home, surrounded by family.”
What could be improved: nothing if there is a problem they’re solving it so fast
4 September 2025
T
Terry
United States
10
"The Carlyle was a PERFECT place to stay for several days touristing!"
Loved staying at The Carlyle! Super convenient--close to the tube, lots of great takeout and dine in restaurants close by. Quiet area, felt very safe. Was well stocked, clean, comfortable, having the washer/dryer was GREAT!
What could be improved: Perhaps a bit more clear on the instructions for the A/C for the TV room--kept trying to set the wrong thermostat in the hall as I didn't see the one behind the door. But when I asked, the response was very helpful and immediate. Kitchen was great--would have been helpful for us to have a pitcher available to cool water in the fridge.
30 August 2025
Surroundings
Top attractions
Big Ben 5 km
Regents Park 5 km
Madame Tussauds 4.9 km
St James's Park 4.8 km
Banqueting House 5 km
Trafalgar Square 5 km
Buckingham Palace 4.4 km
Piccadilly Circus 5 km
Churchill War Rooms 5 km
Natural History Museum 1.6 km
Restaurants & cafes
Restaurant Turmeric Kitchen 200 m
Restaurant The Atrium Restuarant 150 m
Restaurant Afternoon Tea at Park Grand London Kensington 200 m
Natural beauty
Lake The Long Water 2.4 km
Public transport
Metro Earls Court 300 m
Train Imperial Wharf 2.8 km
Metro Gloucester Road 950 m
Train Shepherd's Bush 2.8 km
Bus Victoria Coach Station 3.8 km
Bus St Francis of Assisi Church (Stop J) 11 km
Closest airports
London City Airport 19 km
London Gatwick Airport 45 km
London Heathrow Airport 18 km
The Carlyle – Stunning Serviced Apartments
171 Cromwell Road, Kensington and Chelsea, London, SW5 0SE, United Kingdom
$382 / per night
8 Excellent
★★★★☆
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