Overview
First Impressions
St James House Serviced Apartments by Concept Apartments sits on a quiet residential street in Notting Hill, and honestly, you’d walk right past it if you weren’t looking. The Victorian townhouse exterior blends seamlessly with the neighborhood’s character — which is exactly what you want when you’re staying in one of London‘s most coveted areas. This four-star property feels more like a well-kept secret than a typical hotel, and I mean that in the best way possible.
Location & Neighborhood
You’re literally a two-minute walk from Ladbroke Grove tube station, which puts you on the Circle and Hammersmith & City lines. Portobello Road’s famous market is just around the corner — and you know what? Living here for a few days means you can actually explore it properly instead of fighting weekend crowds. The area has this perfect mix of local cafés where you’ll see the same faces every morning and those Instagram-worthy pastel houses everyone talks about.
The Apartment Experience
Each apartment feels like someone’s actual home rather than a sterile hotel room. The one-bedroom units are surprisingly spacious by London standards, with separate living areas that actually feel livable. The kitchen comes fully equipped — I’m talking proper cookware, not just a kettle and some plastic cups. There’s a washing machine tucked away, which honestly saves you so much hassle when you’re staying more than a couple nights.
Daily Life Here
What I really appreciated was how the place operates. There’s no 24-hour front desk, but the self-check-in system works smoothly, and the team responds quickly when you need something. The apartments get serviced weekly rather than daily, which gives you that authentic “living in London” feeling. You’ve got decent WiFi throughout, and the heating actually works — not something you can take for granted in older London buildings.
Why Guests Love It
This place works because it gets the balance right. You’re staying in genuine Notting Hill, not some touristy approximation of it. The apartments give you space to spread out and live normally, but you’re still getting proper hotel-level cleanliness and support when needed. Street parking is typical London residential — challenging but possible — though honestly, you won’t need a car here. For the price point and location, especially if you’re staying a week or more, it delivers exactly what it promises without any unnecessary frills.
Exploring London blends royal heritage, UNESCO landmarks, and vibrant neighborhoods glowing with golden-hour light.
Guest reviews
"Good price for London apartment."
Looks newly fit out, warm, spacious and very handy to Westfield shopping centre.
What could be improved: You do get some noise from traffic and subway.
27 November 2025
"Very good"
Great location, place was clean. A big advantage that it is equipped with kitchen.
What could be improved: Bathroom faucet was weird, splashed in all directions. Also, I didn't really understand the point of the TV because there was no TV cable and it didn't support wifi.
21 November 2025
"Very good"
Easy to find and assessable. Had everything we needed.
What could be improved: Tv didn’t work and the stairs but that’s just our preference.
11 October 2025
"Superb"
Nice fully equipped. Nice bath and kitchen . Service is quick
What could be improved: No TV Channels. Felt bad. But not dramatic. You should fix it.
8 October 2025
"Good value for money, great solution for short stays."
The apartment was large, well equipped, and well lit. Easy access to several buses and the Central Line made it reasonably well connected. I was given complimentary tea and coffee (along with a coffee machine and a kettle).
What could be improved: The road got a bit noisy during the night, mostly for police cars and ambulances. My apartment was at the third floor with no lift--not a problem for me, but potentially an accessibility concern. I would have welcomed having a hairdryer.
4 October 2025
"Great location and well appointed apartment."
Great location, good local shops/bars. Spacious, nice kitchen and facilities.
What could be improved: Bathroom a bit small and the bed was average, not so comfortable.
30 September 2025
"Very nice experience."
Location and Cleanliness
What could be improved: Size of the bed and size of the toilet.
23 September 2025
"Very good"
Nice neighborhood, clean and comfortable. Lots of communication from Concept Apartments.
What could be improved: The stairs were a bit difficult with my luggage
20 September 2025
"Superb"
this place was overall great! my partner and i loved this booking, and it felt like home, especially since we stayed for 18 days. had good kitchen amenities and was very spacious. fridge was large and had a freezer too. the windows in the place were big so the natural light was great. it felt safe and everything was clean. the hosts were quick to reply and really helped us out. theres a 24/7 help line on whatsapp and theyre really nice. i would stay here again in a heartbeat!
What could be improved: a fuse did blow during our stay, which made the entire kitchen lose power. all the stuff in our fridge went bad, and the fuse was not fixed for 3 days. so that was a huge bummer especially since we booked a place with the kitchen so we could save money. but the hosts helped us out a lot and ended up giving us a partial refund for those days which was great.
the only 2 things that sucked about this place was how annoying the washer-dryer was. which isnt even really their fault, but it ended up costing us 15 pounds to do 2 loads of laundry because the door of the dryer would just open and use all the time.
and the 2nd is that literal SHREK must have been staying above us because the upstairs neighbors were as loud as cows running on a field. like seriously they sounded like they were scootering around all night and stomping on cans.
19 September 2025
"Perfect for a city trip 🫶🏼"
We had a really nice stay. Everything was there, perfect to stay for a few days. Shopping mall and underground was at walking distance. Had a really good stay!!
What could be improved: Our upper neighbour was loud in the evening and early in de morning( could hear suitcases and walking). The bed was a bit creaky but overall really enjoyed our stay.
26 August 2025