citizenM Tower of London
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★★★★

citizenM Tower of London

40 trinity square, City of London, London, EC3N 4DJ, United Kingdom
8.6 / 10 Greater London United Kingdom
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Overview

First Impressions

Walking into citizenM Tower of London, you’re immediately struck by how they’ve managed to make a four-star hotel feel both cutting-edge and welcoming. The lobby buzzes with this creative energy — there’s colorful contemporary art everywhere, and honestly, it’s the kind of place where you actually want to hang out rather than just pass through. The staff here really knows their stuff, and you can tell they’re genuinely excited to help rather than just going through the motions.

Location & Neighborhood

The location is absolutely brilliant — you’re right in the heart of the City of London, literally steps from the Tower of London and Tower Bridge. I mean, you can’t get much more central than Trinity Square. What’s great is that while you’re surrounded by all these historic landmarks, you’re also perfectly positioned for getting around the rest of London. The Tower Hill tube station is basically on your doorstep, and you know what? That makes all the difference when you’re trying to explore the city.

The Room Experience

The room design is where citizenM really shows off — everything’s controlled through this massive tablet that manages lighting, temperature, even the blinds. It sounds gimmicky, but it actually works beautifully. The beds are incredibly comfortable, and the rain showers are the kind you don’t want to get out of. Storage is cleverly designed too, which matters more than you’d think in a city hotel where space comes at a premium.

Dining & Social Spaces

The canteenM restaurant serves up solid international cuisine, but what I really love is how the whole ground floor flows together as one big social space. There are these cozy nooks where you can work on your laptop, and the bar area has this great buzz in the evenings. The breakfast spread is quite good — fresh, varied, and they actually know how to make proper coffee, which isn’t always a given in London hotels.

Why Guests Love It

What sets this place apart is how it balances modern convenience with genuine character. You’ve got all the tech you could want, but it never feels cold or impersonal. The combination of the unbeatable location, thoughtful design, and staff who actually seem to care creates something special. Plus, there’s something pretty amazing about stepping out your front door and being able to walk to the Tower of London in about two minutes — it’s the kind of detail that makes your London trip feel effortless.

Savvy travelers reserve a hotel in London before spring brings blossom-lined parks, pop-up exhibitions, and warm evening strolls.

Guest Scores
8.6
Excellent
Based on verified reviews
Staff
9.2
Comfort
8.8
Location
9.7
Free WiFi
8.9
Facilities
8.7
Cleanliness
8.8
Value for money
8.2
Available Rooms
King Room
1 extra-large double bed
Max persons: 2
$238
per night
King Room - Accessible
1 extra-large double bed
Max persons: 2
$238
per night
King Room - High Floor
1 extra-large double bed
Max persons: 2
$238
per night
King Room with Premium View
1 extra-large double bed
Max persons: 2
$273
per night
Select →
Facilities
Bedroom 2
Linen
Wardrobe or closet
Bathroom 7
Toilet paper
Towels
Private bathroom
Toilet
Free toiletries
Hairdryer
Shower
Services 8
Shared lounge/T V area
Private check-in/check-out
Luggage storage
Express check-in/check-out
Ironing service
Business centre
24-hour front desk
Meeting/banquet facilities Additional charge
Living Area 1
Desk
Food & Drink 2
Bar
Restaurant
Accessibility 5
Higher level toilet
Toilet with grab rails
Wheelchair accessible
Entire unit wheelchair accessible
Upper floors accessible by elevator
Room Amenities 1
Socket near the bed
Languages spoken 2
English
French
Safety & security 8
Fire extinguishers
CCTV outside property
CCTV in common areas
Smoke alarms
Security alarm
Key card access
24-hour security
Safety deposit box
Media & Technology 7
iPad
iPod dock
Flat-screen TV
Cable channels
Radio
Telephone
TV
Reception services 1
Invoice provided
Other for your stay 10
Air conditioning
Non-smoking throughout
Allergy-free room
Hardwood or parquet floors
Heating
Lift
Ironing facilities
Facilities for disabled guests
Non-smoking rooms
Iron
House Rules
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Age restriction
The minimum age for check-in is 18
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Guest reviews
C
Chantal
United Kingdom
8
"Lovely staff, convenient location, great views of Tower of London."
Close to tube station, easy to walk to main local attractions. Staff fantastic.
What could be improved: Getting out of the bed which was against the wall.
14 December 2025
E
Ella
United Kingdom
10
"Very comfortable, stylish and does everything you need"
Always clean, efficient and high tech, these hotels always have comfortable modern social spaces as their lobby. Wifi works great. Staff are always pleasant. Not the largest of rooms but perfectly proportioned for a short stay. When the charging cable for the iPad which is used to control the tech in our room was broken, staff were very quick to replace it for us.
What could be improved: There weren’t enough devices for staff to deal problems with customers who weren’t able to check in using the tablet devices in the lobby. This felt a little more chaotic than usual and it was unclear who was next in the queue. Staff generally do a very good job here, are always friendly and so this is a tiny tiny point.
12 December 2025
C
Chloe
United Kingdom
10
"Exceptional"
Very modern, excellent views, fantastic staff
12 December 2025
S
Shona
United Kingdom
10
"Exceptional"
Location, view from room, staff, rooftop bar & coffee were all amazing
11 December 2025
C
Caroline
Ireland
9
"Really interesting hotel"
Great vibe
What could be improved: Tiny room, but that's London and I didn't have to share
11 December 2025
R
Rosie
United Kingdom
10
"Loved it will be back definitely recommend anyone to stay"
Convenient to everywhere staff very informative and courteous
What could be improved: Clean and tidy Views excellent from rooftop bar
11 December 2025
K
Kay
United Kingdom
10
"Excellent"
Amazing roof top bar
10 December 2025
J
Joanna
Singapore
8
"Hotel puts in a lot of effort to appear cool and sexy, but has forgotten to look into the comfort of customers."
The location is its greatest selling point. Right outside the station. Right opposite Tower of London. The bed is very big and firm & comfortable. Shower is strong. The ability to change the lights in the room to create different mood is unique and nice. Self check in and out are efficient.
What could be improved: The staff are very cold and impersonal. Staff don’t bother to smile, and the occasional smile is also very forced. The design of the room gives it very little room to open a luggage and walk comfortably around. The bed is far too big and takes up precious space in the room. It is also difficult to get a good sleep unless you are prepared to off ALL the lights in the room. If u turn on the bathroom light, it will be glaring regardless of how low you adjust it as the bathroom is a glass dome and the light will filter out.
10 December 2025
S
Steve
United Kingdom
9
"Great"
Location
What could be improved: No coffee machine
9 December 2025
P
Peter
United Kingdom
10
"Perfect for a short stay in London"
Location, bar and staff were great!
What could be improved: Small room, but well presented and excellent value for money!
8 December 2025
Surroundings
What's nearby
Sky Garden 600 m
The Gherkin 600 m
Middle Tower 300 m
Tower Bridge 950 m
London Bridge 1 km
Tower of London 300 m
City Hall London 1.1 km
Potters Fields Park 1.1 km
St Dunstan-in-the-East 500 m
Monument to the Great Fire of London 700 m
Restaurants & cafes
Restaurant Mei Ume 50 m
Restaurant La Dame de Pic 50 m
Restaurant Piccadilly Whip 150 m
Top attractions
Big Ben 4.1 km
HMS Belfast 1.6 km
Victoria Park 4.6 km
British Museum 3.9 km
Somerset House 3.3 km
St James's Park 4.7 km
Banqueting House 4 km
Trafalgar Square 3.9 km
Piccadilly Circus 4.4 km
Churchill War Rooms 4.5 km
Natural beauty
Forest Bush Wood 11 km
Lake Surrey Water 3.7 km
Public transport
Bus Smith Close 3.6 km
Metro Tower Hill 10 m
Bus Edinburgh Court 3.8 km
Metro Tower Gateway 200 m
Train Tower Gateway 250 m
Train Fenchurch Street Station 250 m
Closest airports
London City Airport 9 km
London Gatwick Airport 47 km
London Heathrow Airport 26 km
citizenM Tower of London
40 trinity square, City of London, London, EC3N 4DJ, United Kingdom
$238 / per night
8.6 Excellent
★★★★☆
Book now
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