Park Grand Mayfair
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★★★★

Park Grand Mayfair

31 Great Cumberland Place, Westminster Borough, London, W1H 7TA, United Kingdom
7.9 / 10 City of Westminster United Kingdom
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+7 photos
Overview

First Impressions

Walking up to Park Grand Mayfair on Great Cumberland Place, you immediately get that feeling — you know, when a hotel just looks like it knows what it’s doing. The Georgian facade fits perfectly into this corner of London, and honestly, the entrance gives you a taste of what’s coming without being too flashy about it. This four-star property sits in one of those Westminster streets that feels both central and surprisingly quiet.

Location Matters

Here’s the thing about staying near Marble Arch — you’re basically at the crossroads of everything important. Oxford Street is literally a two-minute walk (which can be dangerous for your wallet), but you can also slip into Hyde Park when the shopping crowds get overwhelming. The Tube connections are brilliant — Marble Arch station connects you to the Central line, so getting to the City or out to places like Notting Hill is actually straightforward.

The Room Experience

My room had that classic London hotel feel — not huge by American standards, but thoughtfully designed so nothing feels cramped. The bed was properly comfortable, and I appreciated the little touches like decent lighting for reading and enough power outlets (you’d be surprised how many London hotels miss this). The bathroom was compact but well-appointed, with a shower that actually had good pressure — something I’ve learned not to take for granted in older London buildings.

Dining and Amenities

The restaurant downstairs serves solid British and European dishes, though I’ll be honest — with so many great spots nearby, you might find yourself eating out more often than not. What I did love was the afternoon tea service; it’s less touristy than some of the famous hotel options but still feels properly British. There’s also a decent bar area that gets lively in the evenings with both guests and locals dropping by.

Why Guests Love It

Park Grand Mayfair works because it doesn’t try too hard. The staff actually seem to know the neighborhood — they gave me solid recommendations for everything from late-night eats to the best route to avoid Oxford Street crowds. The hotel has that reliable, well-run feeling without the stuffiness you sometimes get in this part of town. Plus, the parking situation is sorted if you’re driving (though honestly, I wouldn’t recommend bringing a car into central London). It’s the kind of place where business travelers feel at home, but it’s equally good for a weekend break — you’re close enough to walk to most of the big sights, but far enough from the chaos to actually get some rest.

Guest Scores
7.9
Very Good
Based on verified reviews
Staff
9.1
Comfort
8.4
Location
9.3
Free WiFi
8.5
Facilities
7.9
Cleanliness
8.3
Value for money
7.7
Available Rooms
Deluxe Double Room
1 double bed
Max persons: 2
$445
per night
Club Double Room
1 double bed
Max persons: 2
$500
per night
Deluxe Triple Room
1 double bed 1 sofa bed
Max persons: 2
$533
per night
Deluxe Single Room
1 single bed
Max persons: 1
$433
per night
Select →
Facilities
Bedroom 3
Linen
Wardrobe or closet
Alarm clock
Kitchen 2
Tumble dryer
Electric kettle
Bathroom 11
Towels
Bidet
Towels/sheets (extra fee)
Bath or shower
Slippers
Private bathroom
Toilet
Free toiletries
Bathrobe
Hairdryer
Shower
Living Area 1
Desk
Food & Drink 3
Breakfast in the room
Minibar
Tea/Coffee maker
Accessibility 2
Upper floors accessible by elevator
Entire unit located on ground floor
Room Amenities 1
Socket near the bed
Languages spoken 5
Bulgarian
English
Spanish
Hindi
Romanian
Cleaning services 5
Daily housekeeping
Trouser press Additional charge
Ironing service Additional charge
Dry cleaning Additional charge
Laundry Additional charge
Safety & security 6
Fire extinguishers
CCTV in common areas
Smoke alarms
Key card access
24-hour security
Safety deposit box
Media & Technology 8
Flat-screen TV
Cable channels
Satellite channels
Video
Radio
Telephone
TV
Pay-per-view channels
Reception services 4
Private check-in/check-out
Luggage storage
Express check-in/check-out
24-hour front desk
Business facilities 1
Fax/photocopying
Entertainment and family services 1
Child safety socket covers
Other for your stay 15
Shuttle service Additional charge
Hypoallergenic
Air conditioning
Non-smoking throughout
Heating
Soundproofing
Laptop safe
Carpeted
Soundproof rooms
Lift
Fan
Ironing facilities
Non-smoking rooms
Iron
Wake up service/Alarm clock
House Rules
Pets
Pets are not allowed.
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Age restriction
The minimum age for check-in is 18
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Guest reviews
D
Danthehottubman
United Kingdom
7
"Rooms can be small, but staff happy to overcome objections when raised."
First room offered was effectively a room built into the top of the landing on the top floor, three walls in the hall way and no window. There was barely room to walk around the bed. Despite Booking.Com advertising 175ft sq, I paced it out to a little over 100ft sq. I complained and was moved to a room in the basement with a small window but more space. The next morning I was awoken at about 5am with staff preparing breakfast in the dining room above, then there was no peace as every pace and seat being moved was heard. Its gets better though. Following a further complaint I was moved to a much larger room, more akin to those in the pictures and the staff simply could not do enough to please me. I left happy, but unsure if it was worth £700 for two nights.
What could be improved: Some rooms are tiny, was moved twice in two nights.
8 December 2025
R
Roxanne
United Kingdom
8
"Great stay"
Welcoming and modern
16 November 2025
A
Amanda
United Kingdom
9
"Great location. Friendly and helpful staff."
Close to tube
What could be improved: Nothing
29 September 2025
G
Gary
United Kingdom
9
"Superb"
Great room . Comfortable and great design
24 September 2025
C
Carol
United Kingdom
9
"Staff very helpful"
Didn’t really get to see much of it. When we arrived we were told that there was a maintenance problem with the room and we had been moved to a sister hotel
11 September 2025
A
Andrew
United Kingdom
8
"Very good"
Convenient for our needs. Comfortable, quiet. Good breakfast.
5 September 2025
P
Paulina
Poland
8
"It was a bitter sweet stay - overall not the worst experience but for sure I woudn’t choose this hotel again. For this p"
The location is amazing - and that was the reason of booking this place. Rooms were clean, the stuff was nice and helpful. I wouldn’t say it was 5* experience, especially when it comes to the breakfast - all the time the same food and very poor, I’ve had better selection in 3* hotels.
What could be improved: The fact that first we got the room in the basement I find outrageous- especially that I booked this hotel 5 months before my planned trip, the pictures and description of the room shows a window and says that the room is on the ground floor with a view. The room was claustrophobic and worse than the room showed on booking - it was dark and smaller than expected. The only good thing is that for the next 2 nights they agreed to change the room for us, and that one was way better, more spacious and comfortable. But I find the fact of putting people in the basement for the same price as normal room with a window truly outrageous and not fair. You can see on the photos the first room and the second one - big difference.
31 August 2025
S
Sarah
United Kingdom
8
"Affordable stay in a great location. Will stay again."
The location was perfect.
What could be improved: Bed could have been more comfortable but it was not really a problem as we stayed only one night.
24 August 2025
N
Nigel
United Kingdom
9
"Where are we staying??"
Our room was spacious, modern and very well presented. Breakfast next door was great. I should point out that I was moved to the town house, a short walk along the street.
What could be improved: I received a message a couple of hours before check in to say we had been moved. TBH the whole booking was a bit confusing which I think is a booking.com issue rather than the hotel group who have 3 properties on the same street.
28 July 2025
V
Vicki
United Kingdom
9
"Superb"
Excellent location. Friendly welcoming staff!
23 July 2025
Surroundings
Top attractions
London Zoo 2.9 km
Regents Park 2.1 km
British Museum 2.6 km
Madame Tussauds 1.3 km
St James's Park 2.4 km
Trafalgar Square 2.9 km
Buckingham Palace 2.3 km
Piccadilly Circus 2.2 km
Churchill War Rooms 3.1 km
Natural History Museum 3 km
Restaurants & cafes
Restaurant Hankies 50 m
Restaurant The Crescent 50 m
Restaurant Afternoon Tea at the Montcalm London 50 m
Natural beauty
Lake The Serpentine 1.3 km
Public transport
Bus Smith Close 9 km
Metro Marble Arch 150 m
Metro Baker Street 900 m
Train London Marylebone 1.3 km
Train Paddington Station 1.5 km
Bus Victoria Coach Station 2.9 km
Closest airports
London City Airport 16 km
London Gatwick Airport 47 km
London Heathrow Airport 22 km
Park Grand Mayfair
31 Great Cumberland Place, Westminster Borough, London, W1H 7TA, United Kingdom
$433 / per night
7.9 Very Good
★★★★☆
Book now
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