Novotel London Excel
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★★★★

Novotel London Excel

7 Western Gateway Royal Victoria Dock,, Newham, London, E16 1AA, United Kingdom
8.2 / 10 Greater London United Kingdom
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Overview

First Impressions

Walking into Novotel London Excel, you immediately sense this isn’t your typical London hotel experience. The lobby feels refreshingly modern and spacious — honestly, after navigating the crowded streets of central London, that breathing room hits differently. It’s got that polished four-star vibe without being stuffy, and the staff actually seem genuinely pleased to see you rather than just going through the motions.

Location & Getting Around

Here’s the thing about staying in Royal Victoria Dock — you’re trading the chaos of central London for something much more manageable. The ExCeL exhibition center is literally a five-minute walk away, which is brilliant if you’re here for an event. The DLR station connects you to Canary Wharf in about ten minutes, and you know what? That journey along the elevated tracks gives you some pretty spectacular views of the Thames and the city skyline that most tourists never see.

The Room Experience

The room I stayed in faced the dock, and I’ll be honest — waking up to water views instead of London’s usual brick walls was unexpectedly refreshing. Everything’s clean and functional in that reliable Novotel way, with decent blackout curtains (crucial if you’re dealing with jet lag) and a shower that actually has proper pressure. The Wi-Fi works without drama, and there’s enough desk space if you need to get some work done.

Dining & Amenities

The restaurant downstairs serves solid international fare — nothing groundbreaking, but the breakfast spread is comprehensive and the evening menu hits the spot after a long day. What I really appreciated was the 24-hour room service; when you’re staying near the airport and dealing with odd flight times, that flexibility matters. The fitness center is well-equipped too, and there’s secure parking if you’re driving, which isn’t always a given in London.

Why Guests Love It

This hotel works because it solves real problems without pretending to be something it’s not. You’re getting reliable comfort in a genuinely peaceful part of London, with excellent transport links when you want to dive into the city center. The staff know their stuff about getting around, and the whole area feels safe to walk around at any hour — which, let’s face it, isn’t something you can say about every London neighborhood. It’s particularly smart if you’re flying in or out of London City Airport, since you’re only about fifteen minutes away.

Guest Scores
8.2
Excellent
Based on verified reviews
Staff
8.7
Comfort
8.5
Location
9.0
Free WiFi
8.0
Facilities
8.4
Cleanliness
8.5
Value for money
8.0
Available Rooms
Standard Double Room with Two Single Beds
2 single beds
Max persons: 2
$487
per night
Standard Room with 1 Queen size bed + convertible sofa
1 sofa bed 1 large double bed
Max persons: 2
$509
per night
Superior Room with 1 Queen size bed + convertible sofa
1 sofa bed 1 large double bed
Max persons: 2
$530
per night
Executive Premium Queen Room
1 large double bed
Max persons: 2
$553
per night
Select →
Facilities
Bedroom 2
Linen
Wardrobe or closet
Bathroom 7
Toilet paper
Towels
Private bathroom
Toilet
Free toiletries
Hairdryer
Shower
Outdoors 2
Outdoor furniture
Terrace
Wellness 4
Steam room
Hammam
Fitness centre
Sauna
Living Area 1
Desk
Food & Drink 7
Wine/champagne Additional charge
Kid meals Additional charge
Breakfast in the room
Bar
Minibar
Restaurant
Tea/Coffee maker
Languages spoken 6
English
Spanish
Hindi
Italian
Lithuanian
Russian
Cleaning services 3
Daily housekeeping
Ironing service Additional charge
Dry cleaning Additional charge
Safety & security 5
Fire extinguishers
CCTV in common areas
Smoke alarms
Key card access
Safety deposit box
Media & Technology 5
Flat-screen TV
Satellite channels
Radio
Telephone
TV
Reception services 4
Invoice provided
Luggage storage
Express check-in/check-out
24-hour front desk
Business facilities 2
Fax/photocopying Additional charge
Meeting/banquet facilities Additional charge
Parking Private parking is possible on site (reservation is not possible) and costs £25 per day. 3
Parking garage
Electric vehicle charging station
Accessible parking
Other for your stay 15
Designated smoking area
Non-smoking throughout
Wake-up service
Heating
Laptop safe
Carpeted
Soundproof rooms
Lift
Family rooms
Ironing facilities
Facilities for disabled guests
Non-smoking rooms
Iron
Wake up service/Alarm clock
Room service
House Rules
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Check-in
From 15:00
Check-out
From 00:00 to 12:00
Age restriction
The minimum age for check-in is 18
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Guest reviews
T
Tanya
United Kingdom
9
"Location was great!"
Rooms were spacious and very clean, the location was perfect for megacon.
What could be improved: £34 for 2 cocoktails was quiet exspensive.
25 January 2026
S
Sindiso
United Kingdom
9
"Lovely place with great breakfast but needs to have free parking"
Lovely room and great breakfast
What could be improved: You have to pay for parking whilst a guest which seems really odd
22 January 2026
Z
Zoe
United Kingdom
8
"Very good"
Breakfast was fantastic and staff very friendly
What could be improved: Slight rush on dinner service. Clearing plates before I had finished my food
21 January 2026
E
Emma
United Kingdom
8
"Very good"
Good location for O2. Rooms were perfect for a 1-2 night stay.
What could be improved: Some services were hard to access. Such as in room dining. There was no leaflets or any information on the website as to how to order room service.
20 January 2026
K
Karine
Ireland
9
"Nice plate to stay if you don`t need to stay in the city center"
I loved the room and the hotel’s atmosphere. I thought it would have a pool, but it did have a sauna and a gym.
What could be improved: The hotel is located far from the city centre. The Elizabeth Line stopped running on our last day, which made getting back to the hotel and going to the airport difficult.
19 January 2026
B
Bobby
United Kingdom
9
"Hyrox stay"
Perfect location for HYROX London, bit on the pricey side but as to be expected with an event on.
What could be improved: the price.
19 January 2026
A
Anesu
United Kingdom
8
"I enjoyed my stay in the Exective Suite, small things they could to improve the rooms but I would defo stay again"
It was nice and clean, there was a really pretty view of the river thames from my window. The room came with an ironing board, iron and hair dryer, plus extra things like coffee machine
What could be improved: The bathroom space in the suite was small, the TV wouldn't connect to my phone or iPad
17 January 2026
C
Catrin
United Kingdom
9
"Superb"
convenient for train station- location
16 January 2026
A
Andy
United Kingdom
8
"Great hotel with beautiful view"
View, and overall location.
What could be improved: The bed mattress was extremely soft, but I know that this is subjective. The option to connect and play media from the phone or computer exists, but is rather limited and old technology. It took me 10 minutes to connect my phone to watch the film from Prime Video.
16 January 2026
N
Nicole
United Kingdom
9
"Great! Would stay again, lovely service and staff."
Staff were lovely and really accommodating. A kind chef went out of his way to give my little boy some biscuits when he was upset.
What could be improved: Carpet in the room quite stained.
15 January 2026
Surroundings
Top attractions
Big Ben 11 km
Sky Garden 8 km
Tower Bridge 8 km
London Bridge 9 km
Victoria Park 6 km
British Museum 11 km
Greenwich Park 6 km
Somerset House 12 km
Tower of London 7 km
Banqueting House 12 km
Restaurants & cafes
Restaurant Med Grill 20 m
Restaurant The Bridge 20 m
Restaurant China Palace 5 m
Natural beauty
Lake Pavilion 2.3 km
Forest Eltham Common 7 km
Public transport
Metro Canning Town 1.6 km
Bus Leslie Road (Stop F) 400 m
Train Emirates Royal Docks 450 m
Bus Bridgeland Road (Stop G) 600 m
Train Custom House for ExCel 300 m
Metro Underground-Canning Town 1.6 km
Closest airports
Rochester Airport 46 km
London City Airport 1.6 km
London Heathrow Airport 34 km
Novotel London Excel
7 Western Gateway Royal Victoria Dock,, Newham, London, E16 1AA, United Kingdom
$487 / per night
8.2 Excellent
★★★★☆
Book now
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