London ExCeL Stays
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★★★★

London ExCeL Stays

Excel, Western Gateway, Newham, London, E16 1BQ, United Kingdom
7.4 / 10 Greater London United Kingdom
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Overview

First Impressions

Walking into London ExCeL Stays, you get that immediate sense this is a place built for function over flash — and honestly, that’s exactly what you want when you’re staying near the ExCeL Centre. This three-star hotel sits right in the heart of the Docklands action, and while it won’t win any design awards, it absolutely nails the practical stuff that actually matters when you’re traveling.

Location & Getting Around

Here’s the thing about staying in Newham — you’re basically plugged straight into London’s transport network without the central London price tag. The DLR station is practically on your doorstep, which means you can zip into Canary Wharf in about ten minutes or make it to Bank station in under half an hour. If you’re here for an event at ExCeL, well, you literally can’t get closer unless you’re sleeping in the exhibition halls themselves.

The area’s got that modern Docklands vibe — lots of glass, wide streets, and everything feels purpose-built rather than historically charming. But you know what? Sometimes that works in your favor, especially when you need reliable WiFi, decent coffee shops nearby, and straightforward navigation.

The Room Experience

The room I stayed in was exactly what I expected — clean, functional, with enough space to spread out your stuff without feeling cramped. The bed was actually pretty comfortable (I’m picky about mattresses), and they’ve clearly invested in decent blackout curtains, which is clutch when you’re dealing with jet lag or early morning meetings. The bathroom’s compact but well-designed, with good water pressure — sometimes it’s the simple things that make the difference.

Practical Perks

What I really appreciated was how smoothly everything worked. The check-in process was quick, the staff knew their stuff about local transport options, and the parking situation is refreshingly straightforward if you’re driving. There’s a decent restaurant downstairs that serves solid British fare — nothing fancy, but they do a proper full English breakfast that’ll set you up for the day.

The WiFi actually works throughout the building (I tested it), and there are plenty of charging points in the rooms. I mean, these details shouldn’t be remarkable, but you’d be surprised how many places get the basics wrong.

Why Guests Love It

This hotel works because it delivers exactly what it promises without any pretense. You’re paying for a clean, comfortable base in a spot that connects you to the rest of London efficiently. The 7.4 rating makes perfect sense — it’s not trying to be the Ritz, but for business travelers, conference attendees, or anyone who wants to explore London from a less touristy angle, it hits the sweet spot between price and practicality. Plus, there’s something refreshing about a place that just focuses on doing the fundamentals really well.

Guest Scores
7.4
Very Good
Based on verified reviews
Staff
8.8
Comfort
7.6
Location
9.0
Free WiFi
5.7
Facilities
7.6
Cleanliness
7.3
Value for money
7.6
Available Rooms
Deluxe Double Room with Shower
1 double bed 1 sofa bed
Max persons: 2
$393
per night
Select →
Facilities
Bedroom 2
Linen
Wardrobe or closet
Bathroom 10
Toilet paper
Towels
Towels/sheets (extra fee)
Bath or shower
Private bathroom
Toilet
Free toiletries
Hairdryer
Bath
Shower
Transport 1
Airport shuttle Additional charge
Living Area 3
Sofa
Seating Area
Desk
Food & Drink 1
Tea/Coffee maker
Accessibility 1
Upper floors accessible by elevator
Miscellaneous 4
Designated smoking area
Non-smoking throughout
Heating
Lift
Outdoor & View 4
River view
City view
Lake view
View
Room Amenities 6
Socket near the bed
Drying rack for clothing
Clothes rack
Soundproofing
Ironing facilities
Iron
Languages spoken 2
Arabic
English
Safety & security 7
Fire extinguishers
CCTV outside property
CCTV in common areas
Smoke alarms
Security alarm
Key access
Carbon monoxide detector
Media & Technology 5
Flat-screen TV
Cable channels
Satellite channels
TV
Pay-per-view channels
Reception services 2
Invoice provided
Express check-in/check-out
Parking Private parking is possible at a location nearby (reservation is needed) and charges may be applicable. 1
Parking garage
Other for your stay 2
Cleaning products
Electric kettle
House Rules
Pets
Pets are not allowed.
Parties
Parties/events are not allowed
Smoking
Smoking is not allowed.
Check-in
From 15:00 to 23:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 10:30 to 11:00
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Guest reviews
R
Ross
United Kingdom
8
"Great location, excellent hosts."
Very friendly, great location, spacious bed.
What could be improved: You could hear next door quite easily, but thankfully only in the bathroom.
19 June 2025
A
Alison
United Kingdom
8
"Great location, great bed- perfect for work."
Located next to Excel, DLR & local eateries it is perfect for me whilst working at an exhibition, would also be good for a concert at the O2. Amazing bed- slept like a log- crisp linen & good shower, and great value for the location versus hotels in the area.
What could be improved: Everything is suitable for a work stay. Comfortable & functional. It is just a no frills place. Which is fine for work, but I would probably want a few more luxuries if staying with my partner.
13 May 2025
M
Muhammad
United Kingdom
6
"Overall not very good experience. Will not recommend this property."
Good location. Clean.
What could be improved: 1.TV was not having any channels at all. Staff office is away from the property and I was told to message them for any issue for which they did not reply. 2.Next day they started asking even before 9 am when I will check out . When check out time is 11 o clock why keep asking about leaving the property? 3. No toiletries in the bathroom.
3 October 2024
R
Ronald
United Kingdom
8
"Very good"
Lovely views from apartment. Light and bright as windows all around (corner unit). Staff really excellent and helpful. Able to communicate via WhatsApp. Good there was a microwave (though didn’t use) Good there was a nice large fridge with small freezer shelf. Coffee, tea, milk sugar (brown and white) and biscuits supplied as well as kitchen roll and tea towel. Towels supplied. Large wardrobe. Location excellent.
What could be improved: Very warm and No air conditioning working on our visit, which is a shame. We pulled down all the blinds and opened the windows but it wasn’t the most comfortable of nights as still very, very warm.
21 August 2024
S
Sarah
United Kingdom
7
"Basics covered, relatively good value- but some minor improvements needed"
Location was good For the money paid, it had all the basics we needed
What could be improved: TV didn’t work- unable to watch live TV via apps without it significantly lagging due to weak internet. Seemed ok if you were watching non live programming. Room was very hot. Appreciate it was a hot day (~25 degrees C) but that’s not excessively hot. A better fan would be well received Handles to bathroom and bedroom doors need looking at. They are wobbly, hard to use and offer low security. I got stuck in the bathroom at one point!
29 July 2024
N
Nina
United Kingdom
8
"Great apartment, great value for money and a great nights sleep."
An excellent stay - I was met by a really friendly host who took me to the apartment which was a top floor penthouse. I had a great night sleep, it was so comfy and quiet.
What could be improved: The Bathroom could do with updating, but other than that it was very good.
23 May 2024
G
Gaurav
United Arab Emirates
8
"Value for Money"
Room was quite big. Very clean . Excel London is just 5min walk.
3 February 2024
E
Eduardas
United Kingdom
8
"Very good"
Location was great, service great, a view fabiolous . Everything was nice and easy, booking, the guys who working in the office. They nice and kind help us with everything.
What could be improved: The WiFi was jumping, Poor connection, the bed looks like broken and in the shower water drains very bad. A believe the guys will fix the issue 😉A part of that great place. Will visit again. Thank you 🤝
17 October 2023
M
Marcus
United Arab Emirates
7
"stayed for one night will never stay there again … Randum, Randum, randum and over priced! Couldn’t tell my wife how m"
The location of the stay wax spectacular, awesome views. Close to the DLR, best checking staff ever who offered to help with our bags 🙏🏽
What could be improved: The reception checking desk was a little office situated behind TESCO… and next to hair salon🙄 The parking for the car another building next to TESCO🤣 The actually AIRBNB which I didn’t realise … was not a hotel but Randum apartment was across the street. None of this was made clear when I wax making the booking 🙄🙄😂 🤷‍♂️ Will I stay there again NEVER now that I know a hotel is close by. I paid £141 fur one night that is *very* over priced and remember it is not a hotel and everything scattered across various locations .. Check in here Park here Apartment here
10 August 2023
M
Margherita
United Kingdom
8
"Very good"
Location was with amazing wiew
What could be improved: Nothing, everything perfect
3 August 2023
Surroundings
What's nearby
Brampton Park 3.7 km
Abbey Lane Open Space 4.5 km
Beckton District Park 2.3 km
Charlton War Memorial 5 km
East Ham Central Park 3.6 km
Memorial Recreation Ground 3 km
Museum of London Docklands 3.4 km
Sir John McDougall Gardens 4.5 km
Southern Road Playing Fields 3 km
Greenwich Naval College Gardens 5 km
Restaurants & cafes
Restaurant Top 1 Forever 50 m
Restaurant Heroica Lounge 50 m
Restaurant Docklands Bar & Grill 40 m
Top attractions
Big Ben 11 km
Sky Garden 8 km
Tower Bridge 8 km
London Bridge 9 km
Victoria Park 6 km
British Museum 11 km
Greenwich Park 6 km
Somerset House 11 km
Tower of London 7 km
Banqueting House 11 km
Natural beauty
Lake Pavilion 2.7 km
Forest Eltham Common 7 km
Public transport
Metro Canning Town 1.3 km
Train Royal Victoria 150 m
Train Emirates Royal Docks 150 m
Bus Bridgeland Road (Stop G) 500 m
Metro Underground-Canning Town 1.3 km
Bus Munday Road Royal Victoria DLR (Stop J) 400 m
Closest airports
Rochester Airport 46 km
London City Airport 1.9 km
London Heathrow Airport 34 km
London ExCeL Stays
Excel, Western Gateway, Newham, London, E16 1BQ, United Kingdom
$393 / per night
7.4 Very Good
★★★★☆
Book now
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