Kew Gardens retreat
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★★★★

Kew Gardens retreat

35 Metropolitan house Pump House Crescent, Kew Bridge, TW8 0HH, United Kingdom
8.4 / 10 Greater London United Kingdom
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Overview

First Impressions

The Kew Gardens retreat sits in this converted Victorian building on Pump House Crescent, and honestly, you might walk past it if you’re not paying attention. It’s tucked into a residential street near Kew Bridge, which I actually love — no tourist crowds right outside your door, but you’re still close to everything. The building has that classic London brick facade that’s been nicely maintained, though don’t expect flashy signage or a grand entrance lobby.

Location & Neighborhood

Here’s what makes this spot work: you’re a two-minute walk from Kew Gardens station, which connects you to both the District Line and the London Overground. Getting into central London takes about 30 minutes, but you know what? The real draw is being practically next door to the Royal Botanic Gardens. I mean, how often do you get to have your morning coffee with Kew Gardens as your backyard? The area feels properly residential — there’s a decent pub called The Express Tavern just around the corner, and you’ve got a small Tesco Express for basics.

The Room

The room I stayed in was compact but thoughtfully laid out, which you’d expect from a three-star place that’s working with Victorian bones. The ceilings are higher than you’d get in most modern hotels, and there’s actually decent natural light from the large windows. The bed was comfortable enough — nothing fancy, but I slept well. What impressed me was the little kitchenette area with a mini-fridge and kettle setup, plus they’d stocked some proper tea and coffee, not just those sad instant packets you usually get.

Practical Details

The wifi worked reliably throughout my stay, which isn’t always a given in these older London buildings. There’s no on-site parking, but that’s pretty standard for this part of London — if you’re driving, there are pay-and-display spots on the surrounding streets. The reception isn’t staffed 24/7, but they give you clear instructions for late arrival, and I had no issues checking in around 8 PM. One thing to note: there’s no lift, so if you’re on an upper floor with heavy luggage, it’s a bit of a workout.

Why Guests Love It

Look, this isn’t the kind of place you choose for fancy amenities or room service — it’s about location and value. You’re paying London prices but getting that neighborhood feel, plus easy access to one of the city’s best attractions without the tourist hotel markup. The 8.4 rating makes sense when you consider what you’re actually getting: a clean, comfortable base that’s genuinely well-positioned for exploring Kew and getting into town. It works particularly well if you’re planning to spend a day wandering the gardens, then want somewhere quiet to retreat to in the evening.

Early hotels booking in London secures West End tickets, rooftop cocktail nights, and small-group afternoon tea sessions.

Guest Scores
8.4
Excellent
Based on verified reviews
Staff
9.1
Comfort
8.8
Location
8.2
Free WiFi
10
Facilities
8.7
Cleanliness
8.3
Value for money
8.1
Available Rooms
One-Bedroom Apartment
1 double bed 1 sofa bed
Max persons: 3
$258
per night
Select →
Facilities
Bedroom 1
Linen
Bathroom 4
Toilet paper
Towels
Private bathroom
Hairdryer
Outdoors 1
Balcony
Living Area 1
Desk
Miscellaneous 2
Non-smoking throughout
Lift
Outdoor & View 1
View
Room Amenities 2
Heating
Iron
Languages spoken 2
English
Russian
Media & Technology 1
Flat-screen TV
Parking Free private parking is possible on site (reservation is needed). 2
Parking garage
Accessible parking
Other for your stay 3
Tumble dryer
Kitchen
Washing machine
House Rules
Pets
Pets are not allowed.
Parties
Parties/events are not allowed
Smoking
Smoking is not allowed.
Check-in
From 15:00 to 22:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 10:00
Age restriction
The minimum age for check-in is 18
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Guest reviews
H
Horsfall
United Kingdom
8
"Football at Brentford allegedly."
Convenient location. Well laid out apartment. Good pubs and restaurants nearby.
4 December 2025
S
Steph
United Kingdom
9
"Superb"
Apartment was very clean & comfortable. Good size for 2 people & all the essentials were provided. Brilliant location, close too transport links, restaurants & Kew Gardens. Also the added bonus of a parking space which was highly needed.
12 November 2025
M
Mireia
Spain
9
"Clean, comfortable and quiet place."
The apartment has been perfect: comfortable, clean, full equip, ... The area is quiet, sure, beautifull with all public transport around. Thanks .
3 January 2024
H
Hamed
Bahrain
9
"Excellent"
No comment , everything was wonderful , Quite area, friendly neighbours,safe all time
What could be improved: No Air conditioner
10 September 2023
P
Penny
United Kingdom
8
"A spacious, clean well - equipped apartment in a pleasant neighbourhood."
Location had a good bus service to Kew gardens (and a Sainsbury's about 10 minute walk away.) Pleasant area with trees and the river nearby. Information given and questions answered immediately by phone. I think for a stay in Brentwood/Richmond area it is very good value for such a luxurious modern and clean accommodation. We wanted to stay longer!
What could be improved: There was no warning on Booking.com site that we would need to collect the keys and then drop them off again at a grocery store almost half a mile away. Without google maps help which not everyone has access to, I don't know how easy it would have been to locate. Most of the day and into the night there is an aeroplane passing close by every 45 seconds; it's on one or two flight paths.The sink plug did not function properly in the bathroom. No face to face connection to a receptionist or information.
13 July 2023
L
Louise
United Kingdom
9
"Great price, very comfortable, perfect parking, lovely location."
Great location, lovely block, loved the balcony. Superb parking
What could be improved: The mattress is the wrong size for the bed base. The base sticks out, we banged our legs a few times.
13 October 2025
R
Rewi
Netherlands
8
"Very good"
They worked together with us to make sure we were able to check in after the checking hours, which was amazing. And there was a private parking spot we could use!
15 August 2023
T
Tony
United States
10
"Great place to be based. Easy access to public transport and shopping if needed."
What could be improved: The bed was so close to the ground it was hard to get out of at my age!!
19 June 2024
K
Karrar
United Kingdom
10
"Exceptional"
Excellent flat. Well located. Clean. We were flying from Heathrow but also wanted access to central London and this place was perfect. I also had a run along the Thames the morning before we left excellent views.
16 June 2024
D
Dan
United Kingdom
10
"Clean, spacious, modern and a very 'homey' feeling apartment close to Central London!"
The apartment was very clean, spacious, modern and provided a very 'homey' feeling. Lina the host was very helpful and provided very clear information in regards to the apartment, car parking, and collecting the key. We very much appreciated that the hosts had prepared a travel cot for our 1 year old child and that they also had a high chair. The location was perfect, just outside central London enough to not be too busy, but also close enough to easily travel into the city.
What could be improved: Honestly can't think of anything we did not like.
15 January 2024
Surroundings
What's nearby
Popefield 2.8 km
Swyncombe Playing Field 2.7 km
Royal Botanic Gardens Kew 1.3 km
Old Actonian's Sports Club 2.5 km
Glaxosmithkline Headquarters 2.1 km
Glaxo SmithKline Sports Ground 2.6 km
South Acton Recreation Ground 3.2 km
Carville Hall War Memorial Park 750 m
Former Gillette Factory Clock Tower 3.1 km
Strand on the Green Recreation Ground 1.3 km
Restaurants & cafes
Cafe/bar Costa Coffee 300 m
Restaurant The Stable 450 m
Restaurant The Guru Tandoori @ Waterman's 550 m
Top attractions
London Zoo 14 km
Regents Park 14 km
Osterley Park 5 km
Madame Tussauds 12 km
St James's Park 12 km
Buckingham Palace 12 km
Piccadilly Circus 12 km
Hampton Court Palace 12 km
Natural History Museum 8 km
Victoria and Albert Museum 9 km
Natural beauty
Forest Mendonca Forest 11 km
Lake Potomac Fish Pond 1.5 km
Public transport
Train Brentford 1.6 km
Train Kew Bridge 700 m
Metro Gunnersbury 1.8 km
Metro Kew Gardens 1.9 km
Bus Wood Lane London Road (Stop D) 3.1 km
Bus St Francis of Assisi Church (Stop J) 3.3 km
Closest airports
Farnborough Airport 45 km
London City Airport 26 km
London Heathrow Airport 11 km
Kew Gardens retreat
35 Metropolitan house Pump House Crescent, Kew Bridge, TW8 0HH, United Kingdom
$258 / per night
8.4 Excellent
★★★★☆
Book now
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