Holiday Inn Express London – ExCel by IHG
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★★★

Holiday Inn Express London – ExCel by IHG

1018 Dockside Road, Newham, London, E16 2FQ, United Kingdom
8.4 / 10 Greater London United Kingdom
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Overview

First Impressions

The Holiday Inn Express London – ExCel by IHG sits right in the heart of the Docklands, and honestly, it’s one of those places that grows on you. From the outside, it looks pretty standard for a three-star hotel, but step inside and you’ll notice they’ve actually put some thought into the lobby space. The staff at check-in were genuinely friendly — not just going through the motions, which you appreciate after a long day of travel.

The Docklands Experience

Here’s what most people don’t realize about staying in London’s Docklands area — it’s surprisingly peaceful compared to central London, yet you’re still well-connected. The ExCeL exhibition centre is literally a few minutes’ walk away, which explains why half the guests seem to be here for conferences or events. What I really liked was being able to walk along the Thames Path in the evening; it’s this lovely waterside route that feels worlds away from the usual London hustle.

The Room

My room was on the fifth floor with a partial water view, and while it’s not huge, everything feels well-designed. The bed was properly comfortable — you know how some budget-friendly places skimp on mattresses, but not here. There’s a decent-sized desk if you need to get work done, and the bathroom, while compact, had good water pressure. The air conditioning actually worked too, which sounds basic but trust me, it matters during those surprisingly warm London summers.

Practical Details

The complimentary breakfast is served until 10am, and it’s honestly better than expected for this category of hotel. They’ve got the usual continental spread, but also some hot options that actually taste fresh. Parking is available on-site, though you’ll pay extra for it — but in this part of London, having a guaranteed spot is worth something. The Custom House DLR station is about a 10-minute walk, which puts you in Bank in about 15 minutes.

Why Guests Love It

What really sets this place apart is the combination of value and location without feeling like you’re roughing it. The Docklands might not have the charm of Covent Garden, but you’re getting a proper night’s sleep, reliable WiFi, and easy access to both the business district and central London attractions. I mean, when you can get to Canary Wharf in minutes and still pay reasonable rates, that’s actually a pretty smart choice for both business travelers and tourists who don’t mind being slightly off the beaten path.

Guest Scores
8.4
Excellent
Based on verified reviews
Staff
9.0
Comfort
8.7
Location
8.3
Free WiFi
8.6
Facilities
8.5
Cleanliness
8.8
Value for money
8.3
Available Rooms
Standard Room with Free Hot Breakfast
1 double bed 2 single beds
Max persons: 2
$267
per night
Standard Twin Room with Free Hot Breakfast
2 single beds
Max persons: 2
$267
per night
Double Room with Free Hot Breakfast - Accessible
1 double bed
Max persons: 2
$267
per night
Standard Double Room with Sofa Bed and Free Hot Breakfast
1 double bed 1 sofa bed
Max persons: 2
$323
per night
Select →
Facilities
Bedroom 1
Linen
Kitchen 1
Electric kettle
Bathroom 7
Toilet paper
Towels
Private bathroom
Toilet
Free toiletries
Hairdryer
Shower
Outdoors 3
Outdoor furniture
Sun terrace
Garden
Food & Drink 5
Wine/champagne Additional charge
Kid meals Additional charge
Snack bar
Bar
Restaurant
Accessibility 4
Emergency cord in bathroom
Toilet with grab rails
Wheelchair accessible
Upper floors accessible by elevator
Room Amenities 1
Clothes rack
Languages spoken 11
Greek
English
Spanish
French
Hindi
Italian
Lithuanian
Polish
Romanian
Russian
Ukrainian
Cleaning services 3
Daily housekeeping
Dry cleaning Additional charge
Laundry Additional charge
Safety & security 7
Fire extinguishers
CCTV in common areas
Smoke alarms
Security alarm
Key card access
24-hour security
Safety deposit box
Media & Technology 3
Flat-screen TV
Telephone
TV
Reception services 5
Invoice provided
ATM/cash machine on site
Luggage storage
Tour desk
24-hour front desk
Business facilities 3
Fax/photocopying
Business centre Additional charge
Meeting/banquet facilities Additional charge
Parking Private parking is possible on site (reservation is not possible) and costs £20 per day. 1
Accessible parking
Other for your stay 15
Shared lounge/T V area
Vending machine (snacks)
Vending machine (drinks)
Designated smoking area
Air conditioning
Non-smoking throughout
Heating
Soundproofing
Carpeted
Soundproof rooms
Lift
Family rooms
Facilities for disabled guests
Non-smoking rooms
Iron
House Rules
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Age restriction
The minimum age for check-in is 18
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Guest reviews
F
Francesca
United Kingdom
7
"Good value for money"
Easy to access, parking included in price, breakfast choice
What could be improved: Microwave facility in reception would be nice. Wouldn’t warm milk for toddler
12 January 2026
N
Nicola
United Kingdom
9
"Great option to travel to Excel and O2 with car"
Clean hotel with good breakfast and excellent car parking service in strategic position to reach Excel and O2 arena. I will use it again!
What could be improved: Room was a bit cold when we arrived
11 January 2026
I
Ian
United Kingdom
8
"Good budget hotel in docklands"
Very convenient and comfortable hotel
What could be improved: No issues
10 January 2026
R
Rohit
United Kingdom
9
"Splendid and joyful!"
The breakfast was amazing, and the staff was very friendly. The cleanliness was of very good standard and I liked the location which was quite near to the train station.
10 January 2026
B
Ben
United Kingdom
8
"Very good"
We booked last minute. Receiptionist was very friendly. Room was good spacious and clean. Breakfast was included and was good. Plenty of choice.
What could be improved: Nothing.
5 January 2026
S
Sally
United Kingdom
9
"Excellent service , very comfortable beds and a fabulous breakfast."
Clean , spacious reception area
5 January 2026
S
Shanmugavelu
United Kingdom
8
"It was a good stay and convenient location to the DLR line to explore the city."
The staffs were overall friendly and the facilities were good.
What could be improved: The breakfast was a bit overcrowded and the staff were not much helpful in assigning the seat the customers timely. The room didn't have a smart TV which is an exception to other hotels I've stayed in.
3 January 2026
M
May
United Kingdom
7
"Good"
Good location, good food, clean rooms.
What could be improved: Expensive parking.
28 December 2025
S
Saad
United Kingdom
9
"Superb"
everything was either according to the ex[ectations or above
What could be improved: Parking should have been free. The TVs should be upgraded with apps like YT
27 December 2025
S
Salah
Germany
9
"Superb"
Nice location and members
What could be improved: The breakfast
24 December 2025
Surroundings
What's nearby
Brampton Park 2.4 km
Gallions Hill 5 km
James Clavell Square 3.7 km
Beckton District Park 550 m
Charlton War Memorial 5 km
East Ham Central Park 3.3 km
Flanders Playing Field 3.4 km
Memorial Recreation Ground 4.4 km
Waterfront Recreation Area 3.4 km
Southern Road Playing Fields 3.2 km
Restaurants & cafes
Restaurant Docksider 550 m
Restaurant Fox Connaught 600 m
Restaurant Yi Ban Chinese Restaurant & Bar 200 m
Top attractions
Big Ben 14 km
Sky Garden 10 km
Tower Bridge 10 km
London Bridge 12 km
Victoria Park 8 km
British Museum 14 km
Greenwich Park 7 km
Somerset House 14 km
Tower of London 10 km
Banqueting House 14 km
Natural beauty
Lake Pavilion 1.7 km
Forest Eltham Common 6 km
Public transport
Metro Canning Town 3.1 km
Train Royal Albert 100 m
Train Prince Regent 850 m
Bus Connaught Bridge (Stop M) 750 m
Bus Jake Russell Walk (Stop A) 400 m
Metro Underground-Canning Town 3.1 km
Closest airports
London City Airport 100 m
London Heathrow Airport 37 km
London Stansted Airport 48 km
Holiday Inn Express London – ExCel by IHG
1018 Dockside Road, Newham, London, E16 2FQ, United Kingdom
$267 / per night
8.4 Excellent
★★★☆☆
Book now
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