Gem Fitzrovia Hotel
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★★★★

Gem Fitzrovia Hotel

20-28 Bolsover Street, Westminster Borough, London, W1W 5NB, United Kingdom
8.3 / 10 City of Westminster United Kingdom
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+7 photos
Overview

First Impressions

Walking up to Gem Fitzrovia Hotel on Bolsover Street, you immediately notice how it fits seamlessly into this quieter corner of London — no flashy signage or tourist crowds, just a sleek entrance that suggests something thoughtful inside. The lobby hits that sweet spot between modern and welcoming, with staff who actually seem to know the neighborhood (they pointed me toward a fantastic coffee shop around the corner that I never would’ve found otherwise).

The Fitzrovia Advantage

Here’s what I love about staying in Fitzrovia — you’re perfectly positioned between the chaos of Oxford Street and the charm of Marylebone, but without the noise of either. This four-star hotel capitalizes on that brilliantly. You can walk to the British Museum in ten minutes, hit Regent’s Park for a morning jog, or duck into one of those hidden pubs on Charlotte Street that locals actually frequent. The Tube connections are solid too — Warren Street and Goodge Street stations are both close.

The Room Experience

My room was compact but cleverly designed — they’ve maximized every inch without making it feel cramped. The bed was genuinely comfortable (not just hotel-marketing comfortable), and I appreciated the blackout curtains since London’s summer light can be brutal if you’re jet-lagged. The bathroom was spotless with a proper shower that had decent water pressure, which honestly makes or breaks a stay for me. Small touches like the locally-sourced toiletries and the bedside USB ports show they’ve thought about what travelers actually need.

Food and Neighborhood Eats

The hotel’s restaurant serves a solid breakfast — nothing revolutionary, but fresh ingredients and they’ll actually customize your order without making you feel like a nuisance. That said, you’d be crazy not to explore the area. Fitzrovia has some incredible independent cafes and restaurants within a five-minute walk. I ended up grabbing dinner at Roka down the street one night, and the hotel staff helped me snag a last-minute reservation.

Why Guests Love It

What sets this place apart isn’t any single standout feature — it’s how everything works together smoothly. The Wi-Fi actually works throughout the building, housekeeping is discreet but thorough, and the front desk staff know their stuff about both tourist attractions and local gems. You’re paying for reliability and location rather than bells and whistles, which honestly is exactly what I want from a London hotel. It’s the kind of place where you can focus on exploring the city instead of dealing with hotel headaches.

Guest Scores
8.3
Excellent
Based on verified reviews
Staff
8.9
Comfort
8.8
Location
9.3
Free WiFi
8.9
Facilities
8.3
Cleanliness
8.7
Value for money
8.0
Available Rooms
Superior Double Room
1 large double bed
Max persons: 2
$254
per night
Superior Twin Room
2 single beds
Max persons: 2
$274
per night
Executive Room
1 large double bed
Max persons: 2
$294
per night
Executive Twin Room
2 single beds
Max persons: 2
$314
per night
Comfort Triple Room
2 single beds 1 sofa bed 1 double bed 1 sofa bed
Max persons: 3
$334
per night
Standard Single Room
1 single bed
Max persons: 1
$254
per night
Select →
Facilities
Bedroom 2
Wardrobe or closet
Alarm clock
Kitchen 2
Tumble dryer
Electric kettle
Bathroom 8
Toilet paper
Towels
Towels/sheets (extra fee)
Bath or shower
Private bathroom
Toilet
Free toiletries
Hairdryer
Living Area 1
Desk
Food & Drink 8
Coffee house on site
Fruits Additional charge
Wine/champagne Additional charge
Special diet menus (on request)
Snack bar
Breakfast in the room
Bar
Restaurant
Accessibility 2
Upper floors accessible by stairs only
Upper floors accessible by elevator
Room Amenities 1
Socket near the bed
Languages spoken 1
English
Cleaning services 5
Daily housekeeping
Trouser press Additional charge
Ironing service Additional charge
Dry cleaning Additional charge
Laundry Additional charge
Safety & security 8
Fire extinguishers
CCTV outside property
CCTV in common areas
Smoke alarms
Security alarm
Key card access
24-hour security
Safety deposit box
Media & Technology 7
Flat-screen TV
Cable channels
Satellite channels
Radio
Telephone
TV
Pay-per-view channels
Reception services 8
Invoice provided
Lockers
Private check-in/check-out
Concierge service
Luggage storage
Tour desk
Express check-in/check-out
24-hour front desk
Business facilities 3
Fax/photocopying Additional charge
Business centre
Meeting/banquet facilities Additional charge
Entertainment and family services 1
Babysitting/child services Additional charge
Other for your stay 15
Shared lounge/T V area
Air conditioning
Wake-up service
Tile/marble floor
Heating
Laptop safe
Carpeted
Lift
Family rooms
Ironing facilities
Pants press
Non-smoking rooms
Iron
Wake up service/Alarm clock
Room service
House Rules
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Age restriction
The minimum age for check-in is 18
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Guest reviews
S
Sally
United Kingdom
9
"Great. I will use it again"
Perfect location. High quality decor throughout rooms and public areas. Comfortable bed
What could be improved: Tiniest bathroom I’ve ever seen - although not unusual in London and it was well equipped
13 December 2025
H
Helen
United Kingdom
7
"Good"
Lovely building with comfy and cosy furnishings
What could be improved: My friend room had no electric. Once she had reported it we had to wait 1 and a half hours for it to be fixed. Whilst waiting we all bought drinks from the bar which were very expensive. My friend also had a very low bed which she didn’t like.
7 December 2025
C
Chantal
United Kingdom
9
"Nice rooms!"
Quality of room and ease of check in / out
What could be improved: Bit small for the price, but not a big deal for solo travel
6 December 2025
F
Florina
Spain
8
"Amazing hotel."
Nice location,easy to reach and the room was very clean and the bed very comfortable. We had a nice stay and we liked the hotel.
What could be improved: -all good
4 December 2025
J
John
United Kingdom
9
"We returned, because we enjoyed our stat last time. Lovely staff, especially restaurant, so nice to be served tea and co"
Quiet, calm. Lots of restaurants nearby short walk to train station.
3 December 2025
L
Lorraine
United Kingdom
8
"Great location for a shopping weekend"
Location - our room (9) was a brand new bathroom !! No noise and we were ground floor . 10 mins stroll to Oxford Circus
What could be improved: Breakfast area can get busy a waits for the buffet cooked breakfast was a little tiresome .
3 December 2025
P
Peter
United Kingdom
9
"Very pleasant stay would book again"
Good location and good room size relative to cost. Nice bar in reception area with comfortable seating
24 November 2025
M
Marcin
Poland
9
"Well-connected tranquility and comfort."
Hearty breakfast, silence, excellent bed, spotless clean
21 November 2025
P
Pauline
United Kingdom
9
"Very nice and good breakfast"
Clean comfortable furniture in room and lounge nice bathroom and quiet
What could be improved: Nothing
18 November 2025
V
Vivian
Israel
8
"Nice hotel when needing to be in the West End"
Accessible room as we asked for . Wonderful shower and comfortable room. Good location
What could be improved: Quite difficult to enter hotel with a walker.
17 November 2025
Surroundings
Top attractions
Big Ben 3 km
London Zoo 2.3 km
Regents Park 1.2 km
British Museum 1.7 km
Somerset House 2.4 km
Madame Tussauds 1.1 km
Trafalgar Square 2.1 km
Buckingham Palace 2.7 km
Piccadilly Circus 1.6 km
Churchill War Rooms 2.7 km
Restaurants & cafes
Restaurant Nando's 100 m
Restaurant Demartino 50 m
Cafe/bar Costa Coffee 50 m
Natural beauty
Lake The Serpentine 2.9 km
Public transport
Metro Regent's Park 450 m
Train Euston Station 1.3 km
Train London Marylebone 1.9 km
Bus Victoria Coach Station 4 km
Metro Great Portland Street 200 m
Bus Stepney Green School (Stop M) 8 km
Closest airports
London City Airport 15 km
London Gatwick Airport 48 km
London Heathrow Airport 23 km
Gem Fitzrovia Hotel
20-28 Bolsover Street, Westminster Borough, London, W1W 5NB, United Kingdom
$254 / per night
8.3 Excellent
★★★★☆
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