Crowne Plaza London Ealing by IHG
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★★★★

Crowne Plaza London Ealing by IHG

Western Avenue, Ealing, London, W5 1HG, United Kingdom
7.9 / 10 Greater London United Kingdom
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Overview

First Impressions

The Crowne Plaza London Ealing by IHG sits right on Western Avenue, and honestly, it’s one of those hotels that surprises you. From the outside, it looks like a standard business hotel — which it sort of is — but step inside and you realize there’s more thought put into this place than you’d expect from a four-star property in West London.

Location and Getting Around

Ealing isn’t exactly central London, but that’s actually part of its charm. You’re about 30 minutes from the heart of the city by tube, and the Ealing Broadway station is close enough that you won’t be dragging your luggage too far. What I really appreciated was how quiet it felt compared to staying in Zone 1 — you can actually sleep here without sirens going off every hour.

The area around the hotel has that proper West London suburban feel, with decent pubs within walking distance and a massive Tesco if you need supplies. Plus, parking is way easier here than anywhere closer to the center, which anyone who’s driven in London will tell you is worth its weight in gold.

The Room Experience

My room was larger than I expected — not huge, mind you, but definitely comfortable for a few nights. The bed was properly firm (thank goodness), and the bathroom had one of those rainfall showerheads that actually worked well. The air conditioning was quiet too, which sounds like a small thing until you’re trying to sleep in a stuffy London summer.

What struck me was how everything felt fresh and well-maintained. The TV was modern, there were plenty of outlets near the bed, and the blackout curtains actually blocked out light. Sometimes it’s the basics done right that make a difference.

Food and Facilities

The restaurant downstairs serves decent food — nothing that’ll blow your mind, but solid British and international dishes that hit the spot after a long day exploring London. I had their fish and chips one evening, and it was properly done with crispy batter and good mushy peas.

There’s also a fitness center that’s small but has the essentials, and the staff actually keeps it clean and organized. The lobby area works well if you need to catch up on emails or just sit somewhere that isn’t your room for a bit.

Why Guests Love It

Look, this isn’t the kind of place you choose for Instagram photos or to impress anyone. But if you want a reliable, comfortable base for exploring London without paying central London prices, the Crowne Plaza Ealing does exactly what it promises. The staff are genuinely helpful without being overly formal, and you get the feeling they actually care about making your stay work.

I’d definitely stay here again, especially if I was visiting for more than just a quick weekend. Sometimes the best hotels are the ones that just let you get on with enjoying your trip without any drama.

London hotels keep travelers close to Tower Bridge views, iconic shopping streets, and tube lines to world-class museums.

Guest Scores
7.9
Very Good
Based on verified reviews
Staff
8.7
Comfort
8.5
Location
8.0
Free WiFi
8.1
Facilities
8.1
Cleanliness
8.5
Value for money
7.8
Available Rooms
Standard Room
2 single beds 1 double bed
Max persons: 2
$191
per night
Queen Room - Disability Access/Ground Floor
1 large double bed
Max persons: 2
$191
per night
Standard Queen Room with Bathtub
1 large double bed
Max persons: 2
$191
per night
Standard Queen Room with Walk-In Shower
1 large double bed
Max persons: 2
$191
per night
Premium Queen Room
1 large double bed
Max persons: 2
$215
per night
Premium Queen Room - Top Floor
1 large double bed
Max persons: 2
$251
per night
Premium King Room - Top Floor
1 extra-large double bed
Max persons: 2
$251
per night
Premium Queen Room with sofa bed
1 sofa bed 1 large double bed
Max persons: 2
$251
per night
Premium Queen Room
1 sofa bed 1 large double bed
Max persons: 2
$295
per night
Junior Queen Suite with Living Area
1 sofa bed 1 large double bed
Max persons: 2
$321
per night
Select →
Facilities
Bedroom 1
Wardrobe or closet
Kitchen 2
Electric kettle
Refrigerator
Bathroom 9
Toilet paper
Towels
Towels/sheets (extra fee)
Bath or shower
Private bathroom
Toilet
Free toiletries
Hairdryer
Shower
Outdoors 1
Outdoor furniture
Wellness 2
Fitness
Fitness centre
Activities 3
Live sport events (broadcast)
Cycling Off-site
Golf course (within 3 km) Additional charge
Living Area 1
Desk
Food & Drink 11
Coffee house on site
Fruits Additional charge
Wine/champagne Additional charge
Kid-friendly buffet
Kid meals Additional charge
Special diet menus (on request)
Snack bar
Breakfast in the room
Bar
Restaurant
Tea/Coffee maker
Accessibility 6
Emergency cord in bathroom
Lower bathroom sink
Raised toilet
Toilet with grab rails
Wheelchair accessible
Upper floors accessible by elevator
Room Amenities 2
Socket near the bed
Clothes rack
Languages spoken 11
Arabic
Greek
English
Spanish
Gujarati
Hindi
Italian
Romanian
Russian
Tamil
Chinese
Cleaning services 4
Daily housekeeping
Ironing service Additional charge
Dry cleaning Additional charge
Laundry Additional charge
Safety & security 7
Fire extinguishers
CCTV outside property
CCTV in common areas
Smoke alarms
Security alarm
Key card access
Safety deposit box
Media & Technology 5
Flat-screen TV
Satellite channels
Radio
Telephone
TV
Reception services 5
Invoice provided
Concierge service
Luggage storage
Express check-in/check-out
24-hour front desk
Business facilities 3
Fax/photocopying Additional charge
Business centre Additional charge
Meeting/banquet facilities Additional charge
Entertainment and family services 1
Board games/puzzles
Parking Public parking is possible on site (reservation is not possible) and costs £19 per day. 1
Accessible parking
Other for your stay 20
Grocery deliveries
Shared lounge/T V area
Designated smoking area
Air conditioning
Non-smoking throughout
Wake-up service
Heating
Soundproofing
Laptop safe
Packed lunches
Carpeted
Soundproof rooms
Lift
Family rooms
Ironing facilities
Facilities for disabled guests
Non-smoking rooms
Iron
Wake up service/Alarm clock
Room service
House Rules
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Check-in
From 15:00
Check-out
Until 12:00
Age restriction
The minimum age for check-in is 18
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Guest reviews
V
Vanessa
United Kingdom
9
"A very nice hotel for what we needed."
Very clean room and excellent size, spacious and roomy. Clean and updated. Comfortable bed, nice bathroom with choice of overhead shower or flexible shower. Tea, coffee and good size fridge in the room. My husband used the gym and was very happy with it.
What could be improved: Water pressure was a bit on the low side, but okay if you don't have long, thick hair to wash!
12 January 2026
H
Hannah
United Kingdom
9
"Superb"
Comfy clean room friendly staff
What could be improved: The area surrounding - not hotels fault
28 December 2025
S
Shiva
Netherlands
9
"Nice place to stay in London"
Warm shower, comfy bed, spacious room Easy accessible with subway
What could be improved: The mattress could be harder, The carpet in the room was old, It was better to replace it with wood that it can be cleaned easier
30 November 2025
J
Jessica
United Kingdom
8
"Very good"
Very clean, well presented, lovely staff
22 November 2025
A
Ann
Ireland
9
"Great place to stay for comfort and access to city centre , ideal!!"
Comfort, quiet, clean and staff were friendly
What could be improved: N/A
18 November 2025
S
Shona
Ireland
9
"Would definitely return"
Staff were lovely,hotel was quiet. Comfortable beds,very clean and room was cleaned,towels changed everyday
What could be improved: Smell of cigarette smoke coming from one of the rooms seem to come through vents(only for 2 of the days)
11 November 2025
G
Gurprit
India
9
"Crowne Plaza has been excellent all around the world, and with their outstanding staff, every stay becomes a fantastic e"
Papika and the gentleman at reception wearing a turban were exceptional — their customer service was warm, professional, and truly impressive.
What could be improved: Overall, our stay at the Crowne Plaza was enjoyable, especially thanks to the great reception staff. However, my wife had an unpleasant experience with a lady member of the housekeeping team who was rude in their interaction. We hope this can be addressed to improve the guest experience.
2 November 2025
C
Chukwuemeka
Nigeria
9
"Superb"
The staff were courteous and helpful.
27 October 2025
C
Clive
United Kingdom
9
"Clean and comfortable room"
Comfortable bed. Bar impressive
10 October 2025
C
Candy
United Kingdom
7
"Good"
Really easy to get to and lovely staff
What could be improved: Ordering a taxi and paying at the hotel to then be put with another room (going to the same venue) and finding we paid £50 (£25 each) to travel 2 miles!
3 October 2025
Surroundings
Top attractions
London Zoo 13 km
Regents Park 12 km
Osterley Park 8 km
British Museum 13 km
Madame Tussauds 11 km
St James's Park 14 km
Buckingham Palace 14 km
Piccadilly Circus 13 km
Natural History Museum 11 km
Victoria and Albert Museum 11 km
Restaurants & cafes
Restaurant Beluga 200 m
Restaurant The Ashbourne 200 m
Restaurant Fidex (Uk) Limited 100 m
Natural beauty
Forest Mendonca Forest 7 km
Lake Potomac Fish Pond 4.6 km
Public transport
Metro Park Royal 850 m
Metro Hanger Lane 200 m
Train Acton Main Line 3.2 km
Train Wembley Central 3 km
Bus Iron Bridge (Stop Ud) 6 km
Bus Iron Bridge Uxbridge Road (Stop UF) 6 km
Closest airports
London City Airport 27 km
London Luton Airport 44 km
London Heathrow Airport 16 km
Crowne Plaza London Ealing by IHG
Western Avenue, Ealing, London, W5 1HG, United Kingdom
$191 / per night
7.9 Very Good
★★★★☆
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