Urban Chic – Shaftesbury
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★★★★

Urban Chic – Shaftesbury

Shaftesbury Avenue, Westminster Borough, London, W1D 6LP, United Kingdom
7.8 / 10 City of Westminster United Kingdom
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Overview

First Impressions

Urban Chic – Shaftesbury sits right on one of London’s busiest theater streets, and honestly, that’s both its charm and its challenge. The moment you walk in, you’ll notice they’ve done something clever with the design — it’s got this contemporary edge that feels distinctly modern without trying too hard to be trendy. The lobby actually manages to create a sense of calm despite the constant buzz of London theater-goers rushing past the windows.

Location & Theater District Life

Here’s what I love about staying on Shaftesbury Avenue — you’re literally in the heart of the West End, which means you can walk to pretty much any show in about five minutes. The Piccadilly Circus station is right there, and Covent Garden is just a short stroll away. You know what’s particularly nice? Late at night, when the theaters let out, there’s this incredible energy on the street, but once you’re inside the hotel, the soundproofing actually works well enough that you won’t be kept awake by the crowds.

The Room Experience

The room I stayed in was compact — I mean, this is central London, so space comes at a premium — but they’ve maximized every square inch intelligently. The bed was genuinely comfortable, and the bathroom, while small, felt modern and well-designed. What struck me most was the attention to lighting; they’ve got these clever bedside controls that let you adjust everything without fumbling around in the dark.

Dining & Practical Details

The restaurant downstairs serves decent food, though honestly, with the sheer number of incredible dining options within walking distance, I’d suggest exploring the neighborhood instead. What’s more useful is that they’ve got 24-hour room service for those late-night returns from shows. There’s no on-site parking, but that’s pretty standard for this part of town — the tube connections more than make up for it.

Why Guests Love It

This four-star hotel works because it understands its purpose: you’re here for the location and the theater experience, not to spend hours lounging in hotel amenities. The staff genuinely knows the area well — they can tell you which stage door to wait at or where to grab a quick bite between matinee and evening shows. It’s the kind of place that theater lovers keep coming back to, and after staying here, I can see why.

Savvy travelers reserve a hotel in London before spring brings blossom-lined parks, pop-up exhibitions, and warm evening strolls.

Guest Scores
7.8
Very Good
Based on verified reviews
Staff
7.7
Comfort
8.2
Location
9.4
Free WiFi
9.1
Facilities
8.1
Cleanliness
8.1
Value for money
7.5
Available Rooms
Standard One-Bedroom Apartment
1 double bed 1 sofa bed
Max persons: 4
$381
per night
Superior One-Bedroom Apartment
1 double bed 1 sofa bed
Max persons: 4
$406
per night
Superior Two-Bedroom Apartment
1 double bed 1 double bed 1 sofa bed
Max persons: 6
$564
per night
Deluxe Three-Bedroom Penthouse with Balcony
1 double bed 1 double bed 1 double bed 1 sofa bed
Max persons: 8
$941
per night
Select →
Facilities
Bedroom 1
Wardrobe or closet
Bathroom 7
Toilet paper
Bath or shower
Private bathroom
Toilet
Free toiletries
Hairdryer
Shower
Living Area 1
Sofa
Miscellaneous 6
Non-smoking throughout
Heating
Soundproof rooms
Lift
Family rooms
Non-smoking rooms
Outdoor & View 2
City view
View
Room Amenities 2
Drying rack for clothing
Clothes rack
Languages spoken 1
English
Safety & security 5
Fire extinguishers
CCTV outside property
Smoke alarms
Security alarm
Safety deposit box
Media & Technology 1
Flat-screen TV
Reception services 3
Invoice provided
Private check-in/check-out
Express check-in/check-out
Other for your stay 7
Coffee machine
Cleaning products
Tumble dryer
Electric kettle
Kitchen
Washing machine
Dishwasher
House Rules
Pets
Pets are allowed on request. Charges may be applicable.
Parties
Parties/events are not allowed
Smoking
Smoking is not allowed.
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 10:00
Age restriction
The minimum age for check-in is 25
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Guest reviews
J
Justin
Australia
8
"Overall we had a great stay, located in vicinity of everything"
Great location, modern, good shower pressure, everything you need.
What could be improved: The fold out couch bed isn't very big and not so comfortable. The outside noise is annoying, but I guess that's what you get being in the city.
13 November 2025
K
Kõiv
Estonia
9
"Went as planned"
Location and size
What could be improved: Stairs were dirty
28 October 2025
J
Jessica
Singapore
9
"Superb"
Clean, centrally located and large for London accommodation. Perfect for one night stay, especially if visitors are catching one of the shows at the nearby theatres
What could be improved: Could be noisy at night, but can’t be helped as the property is conveniently located along the theatre and nightlife district. Bring earplugs if you’re a light sleeper
17 October 2025
K
Kevin
New Zealand
7
"Good"
Location
What could be improved: Not receiving the door codes to get in and standing outside the door for 90 minutes after having rang the contact number and not receiving a return call. I rang back after waiting
7 October 2025
J
Jenny
United States
9
"Superb"
Location, decor and size of the space
What could be improved: The weather was unusually hot during our stay so the lack of AC made it challenging to sleep. But the fans provided were a huge help.
19 July 2025
M
Michael
Ireland
9
"Everything we needed for this trip."
The location was fantastic. We just had one night and can’t wait to come back again for longer. So close to china town, Piccadilly Circus etc. the rooms are spacious and facilities are great. I travelled with 3 adult children and everything they needed was either in the apartment or a short walk away.
What could be improved: I genuinely could not find anything that I didn’t like. It was perfect for our one night stay. The lift is small but very functional and quick. The noise from the street is not noticeable at all when windows are closed and even when open it was noce to hear the vibrant city.
25 March 2025
A
Ash
United Kingdom
8
"Exceptional location and good quality accommodation"
Location is perfect and central
What could be improved: It's a very busy place, but you have to accept that
22 February 2025
M
Melanie
Australia
9
"Great location, central to everything and spacious appartment for family of 4."
Location is very central - right in the heart of west end (Les Miserable is across the road) due to being central, it can get noisy to the early hours of the morning. Has a lift. We travelled as a family of 4 with teens a used the sofa bed which was okay. Also had a washer/dryer which was great after a 6 day stay.
What could be improved: The lift did not work when we arrived - meaning we had to carry 4 large suitcases cases up 3 floors. I raised this via email, and the lift was fixed the next day which was appreciated.
18 January 2025
P
Peter
Australia
7
"Good"
Location
What could be improved: Broken lift
5 January 2025
J
Jane
Australia
8
"Perfect for those wanting to explore the West End of London without ever using the Underground or a taxi."
The property itself was in a very central location. You walk down the stairs and you are so close to Piccadilly Circus. However, because of this, it is also quite noisy. The kitchen in the apartment was very well equipped for those who want to eat in and the apartment was spacious by London standards.
What could be improved: The noise from Shaftesbury Avenue.
24 December 2024
Surroundings
Top attractions
Big Ben 1.5 km
London Zoo 3.7 km
British Museum 1.1 km
Somerset House 1.3 km
Madame Tussauds 2.6 km
St James's Park 1.1 km
Trafalgar Square 700 m
Buckingham Palace 1.5 km
Piccadilly Circus 200 m
Churchill War Rooms 1.3 km
Restaurants & cafes
Restaurant Hovarda 20 m
Restaurant Thai Tho 20 m
Restaurant MW Buffet King 7 m
Natural beauty
Lake The Serpentine 2.7 km
Public transport
Bus Smith Close 7 km
Train Waterloo Station 1.9 km
Bus Victoria Coach Station 2.9 km
Train Charing Cross Station 750 m
Metro Piccadilly Circus Tube Station 250 m
Metro Leicester Square Underground Station 400 m
Closest airports
London City Airport 14 km
London Gatwick Airport 47 km
London Heathrow Airport 23 km
Urban Chic – Shaftesbury
Shaftesbury Avenue, Westminster Borough, London, W1D 6LP, United Kingdom
$381 / per night
7.8 Very Good
★★★★☆
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