The Chapter Hotels – Griffin House
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★★★

The Chapter Hotels – Griffin House

10 Connaught Street, Westminster Borough, London, W2 2AH, United Kingdom
7.3 / 10 City of Westminster United Kingdom
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Overview

First Impressions

Walking up to The Chapter Hotels – Griffin House on Connaught Street, you get that “oh, this is actually pretty nice” feeling. The Georgian townhouse facade fits right into the Bayswater streetscape — nothing flashy, but there’s something reassuring about the clean lines and well-maintained entrance. It’s the kind of place where you realize London doesn’t always have to break the bank, especially when you’re getting a solid three-star experience without the tourist trap vibes.

Location That Actually Works

Here’s what I love about this spot in London — you’re genuinely close to everything that matters, but you’re not drowning in crowds. Hyde Park is literally a two-minute walk away, which means morning runs or evening strolls whenever you want them. The Paddington area gets overlooked by a lot of visitors, but honestly, that works in your favor. You’ve got Lancaster Gate tube station nearby, and from there the whole city opens up. Plus, there’s something nice about coming back to a neighborhood that feels more residential than touristy.

The Room Experience

My room was compact — let’s be honest about that — but thoughtfully designed. These aren’t massive spaces, but everything you need is there and it’s been put together with some care. The bed was comfortable enough, and I actually appreciated the modern touches they’ve added while keeping some of the building’s character. The bathroom was clean and functional, though if you’re traveling with lots of luggage, you’ll need to be strategic about space. What struck me was how quiet it was at night, considering you’re in central London.

Practical Details

The staff here seem to get it — they’re helpful without being overly formal, and they know the area well enough to give you actual recommendations rather than just pointing you toward the obvious tourist spots. There’s no restaurant on-site, but that’s not really a problem when you’ve got so many options within walking distance. Honestly, I found myself grabbing breakfast at the little places along Connaught Street most mornings anyway. The whole setup feels more like a well-run local operation than a chain hotel trying to be everything to everyone.

Why Guests Love It

You know what makes this place work? It doesn’t try to be something it’s not. The Chapter Hotels – Griffin House delivers exactly what it promises — a clean, comfortable base in a good location at a price that won’t make you wince. If you’re the type of traveler who spends most of your time out exploring rather than lounging in hotel amenities, this hits the sweet spot. The value proposition is solid, the neighborhood has character, and you’re not sacrificing location for affordability. Sometimes that’s exactly what you need in London.

Early hotels booking in London secures West End tickets, rooftop cocktail nights, and small-group afternoon tea sessions.

Guest Scores
7.3
Very Good
Based on verified reviews
Staff
8.3
Comfort
7.7
Location
9.0
Free WiFi
9.1
Facilities
7.0
Cleanliness
7.7
Value for money
7.5
Available Rooms
Superior Double Room
1 double bed
Max persons: 2
$235
per night
Superior Twin Room
2 single beds
Max persons: 2
$238
per night
Superior Triple Room
1 single bed 1 double bed
Max persons: 3
$281
per night
Premium Quadruple Room
2 single beds 1 double bed
Max persons: 4
$347
per night
Deluxe Apartment
1 double bed 2 single beds
Max persons: 4
$449
per night
Superior Single Room
1 single bed
Max persons: 1
$182
per night
Select →
Facilities
Bedroom 1
Linen
Bathroom 5
Towels
Private bathroom
Toilet
Free toiletries
Hairdryer
Services 2
Express check-in/check-out
24-hour front desk
Activities 1
Movie nights
Languages spoken 3
Arabic
English
French
Safety & security 2
CCTV outside property
CCTV in common areas
Other for your stay 4
Non-smoking throughout
Heating
Non-smoking rooms
Iron
House Rules
Pets
Pets are not allowed.
Parties
Parties/events are not allowed
Check-in
From 15:00
Check-out
Until 11:00
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Guest reviews
J
Jessica
United Kingdom
8
"Very good value for money for the centre of london"
Really lovely people that were helpful as I checked in. The room was clean, safe and secure which made me feel comfortable as I was travelling alone. Affordable and does what it says on the tin really but so central and really nice staff I would book again:)
What could be improved: I was a bit cold as the windows are original but the radiator did the trick.
20 November 2025
C
Cristina
Romania
8
"Good value for the money, really close to Hide Park and transportation."
Easy to find, true to the presentation photos and the fact that we could leave our luggage at the property even though an early check in was not possible. Friendly and supportive staff.
What could be improved: A mini fridge could have been useful, but that would have been an extra benefit. Everything was great.
10 November 2025
L
Liam
United Kingdom
6
"Solo traveller, single room."
Fantastic central location and good for the money (£100 a night for single bed room). Room was at the back of the building and despite road works out the front it was really quiet. Room was kept very clean. I had a kettle and complimentary tea/coffee, but no water or sink in the room to fill it, didn't bother me as don't drink hot drinks anyway. Had a fan on the wall and a plug-in heater to control temperature.
What could be improved: When checking in, the chap at the desk appeared to search around for something that never came? I guessed the key, but all the rooms are keypad entry. He was quiet and not particularly useful. I don't think there was breakfast facilities and if they were it was not advertised. My room was in the 50's floor. Being room 50, 51, 53, 54 on the 4th floor. The 'private' toilet was shared between these 4 rooms with a door that didn't lock and no way of drying hands afterwards. Little niggles which I guess match the price, but overall affected the stay. I only stayed 2 nights as travelled for a conference, I would not want to stay longer.
26 October 2025
S
Sarah
United Kingdom
7
"Small rooms but great staff"
Very good communication. Very glad they gave us the code via text. Very helpful staff!
What could be improved: Check out time is 11am which is fine but we were literally packing our stuff and at 10:57am the cleaner was bursting through the door. I understand they have a job to do but next time they should knock. We were out of the room on time.
13 October 2025
L
Lauren
United Kingdom
8
"Nice place in a gorgeous area"
The bed was very comfy, view from the window was gorgeous, lovely location, simple check in, room code instead of a key, bathroom was nice, quite quiet at night, felt very safe, plug near bed, free toiletries and tea facilities in room, good lighting around bed, fan opposite bed
What could be improved: Couple of hairs on the bed when I arrived (but assume it was clean), no one at the front desk to check out, property not responsive on the app I booked through before arriving, I didn't realise there wasn't a lift when booking
11 October 2025
K
Khorshid
United States
6
"Pleasant"
The location was great, the service and the cleanliness was good
What could be improved: It was in the basement, so very smelly and very moist, impossible to stay in for long period of time
27 July 2025
D
Denise
Australia
7
"Pleasant stay with good location"
The location was great. Also it was very clean. Good tv. Felt safe with the type of security locks and a reception.
What could be improved: The room was very small. But that’s what you get in London for the price.
19 July 2025
J
Jim
United Kingdom
8
"Clean and central."
Clean and central to Hyde park
What could be improved: No issues
8 July 2025
E
Engström
Finland
7
"Good"
Great location with a good price.
What could be improved: The room was super hot. No AC.
23 June 2025
H
Helena
United Kingdom
7
"Would stay there again and for one or two nights it’s great"
Location, near to where I needed to be.
What could be improved: Lots of stairs if you’re on the top floors
22 June 2025
Surroundings
What's nearby
Hyde Park 0 m
Regent's Park 900 m
Home House Club 550 m
Madame Tussauds 1.5 km
Kensington Gardens 1.4 km
Prince Edward Statue 2 km
Broadley Street Gardens 1.2 km
Grosvenor Square - London 1.3 km
Sussex Gardens Open Space 900 m
Restaurants & cafes
Restaurant Colbeh 20 m
Restaurant Roni's 20 m
Restaurant Markus Coffee 10 m
Top attractions
London Zoo 3.1 km
Regents Park 2.4 km
British Museum 3 km
St James's Park 2.8 km
Trafalgar Square 3.3 km
Buckingham Palace 2.6 km
Piccadilly Circus 2.6 km
Churchill War Rooms 3.4 km
Natural History Museum 2.7 km
Victoria and Albert Museum 2.6 km
Natural beauty
Lake The Serpentine 1.2 km
Public transport
Bus Smith Close 10 km
Metro Marble Arch 450 m
Train London Marylebone 1.4 km
Train Paddington Station 1.1 km
Bus Victoria Coach Station 3 km
Metro Edgware Road (Circle, District and Hammersmith & City) 900 m
Closest airports
London City Airport 16 km
London Gatwick Airport 48 km
London Heathrow Airport 22 km
The Chapter Hotels – Griffin House
10 Connaught Street, Westminster Borough, London, W2 2AH, United Kingdom
$182 / per night
7.3 Very Good
★★★☆☆
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