St. Ermin’s Hotel, Autograph Collection
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★★★★

St. Ermin’s Hotel, Autograph Collection

2 Caxton Street, Westminster Borough, London, SW1H 0QW, United Kingdom
8 / 10 City of Westminster United Kingdom
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Overview

First Impressions

Walking into St. Ermin’s Hotel, Autograph Collection feels like stepping back in time — but in the best possible way. This four-star gem sits tucked away on a quiet street in Westminster, and honestly, you’d walk right past it if you weren’t looking. The Victorian façade doesn’t scream for attention, which I actually love about it. Inside, there’s this wonderfully dramatic lobby with ornate ceiling work and rich burgundy tones that make you feel like you’re in a proper British period drama.

Perfect Westminster Location

Here’s what most people don’t realize — this place is ridiculously well-positioned for exploring London. You’re literally a three-minute walk from St. James’s Park tube station, which means the whole city opens up to you. But what I really appreciate is how you can slip away from the tourist crowds. When you step outside, you’re in this quiet pocket of Westminster where locals actually live and work, not just another hotel strip packed with chain restaurants.

The Rooms

My room had this perfect balance of old-world character and modern comfort — high ceilings, period details, but thankfully updated plumbing and proper WiFi. The beds are genuinely comfortable (I’m picky about this), and the windows actually open, which you’d be surprised how rare that is in London hotels. Some rooms overlook the courtyard, others face the street, and while it’s generally quiet, you might catch some early morning delivery noise if you’re a really light sleeper.

Dining and Social Spaces

The Caxton Grill restaurant downstairs serves solid British fare — nothing revolutionary, but they know what they’re doing with a proper Sunday roast. What really caught my attention though was afternoon tea in the lobby lounge. It’s not as tourist-packed as the big hotel chains, so you can actually have a conversation while nibbling on scones. The bar area gets pleasantly buzzy in the evenings with a mix of guests and locals who clearly know this spot well.

Why Guests Love It

You know what sets this place apart? It feels authentic without being stuffy, and central without being chaotic. The staff genuinely seem to care — they remember your name, offer helpful suggestions about getting around, and don’t make you feel like just another check-in. I mean, you’re staying in Westminster, walking distance from Parliament and Buckingham Palace, but you’re not paying those insane rates you’d find at the big name hotels right on the tourist trail. It’s the kind of place that makes you feel like you’ve discovered something special, even though it’s been quietly taking care of travelers for decades.

Guest Scores
8
Excellent
Based on verified reviews
Staff
9.4
Comfort
9.3
Location
9.6
Free WiFi
9.1
Facilities
8.9
Cleanliness
9.3
Value for money
8.1
Available Rooms
Guest Room, Guest room, 1 Queen
1 large double bed
Max persons: 2
$472
per night
Deluxe, Guest room, 1 King
1 extra-large double bed
Max persons: 2
$510
per night
Junior Suite, 1 King, Sofa bed
1 large double bed 1 sofa bed
Max persons: 2
$890
per night
Executive, Larger Guest room, 1 King
1 extra-large double bed 1 sofa bed
Max persons: 3
$542
per night
Deluxe, Guest room, 2 Double
2 double beds
Max persons: 4
$659
per night
Family Room, Guest room, 2 Queen, Trundle bed
2 large double beds
Max persons: 5
$702
per night
Select →
Facilities
View 1
View
General 14
Pet bowls
Air conditioning
Non-smoking throughout
Allergy-free room
Wake-up service
Heating
Carpeted
Lift
Family rooms
Ironing facilities
Facilities for disabled guests
Non-smoking rooms
Iron
Room service
Kitchen 1
Electric kettle
Bathroom 11
Toilet paper
Towels
Towels/sheets (extra fee)
Bath or shower
Slippers
Toilet
Free toiletries
Bathrobe
Hairdryer
Bath
Shower
Outdoors 3
Outdoor furniture
Sun terrace
Terrace
Wellness 1
Fitness centre
Activities 6
Bicycle rental
Tour or class about local culture Additional charge
Bike tours Additional charge
Walking tours Additional charge
Stand-up comedy Additional charge Off-site
Temporary art galleries Additional charge Off-site
Living Area 1
Desk
Food & Drink 7
Wine/champagne Additional charge
Special diet menus (on request)
Snack bar
Breakfast in the room
Bar
Minibar
Restaurant
Accessibility 9
Auditory guidance
Visual aids: Tactile signs
Visual aids: Braille
Emergency cord in bathroom
Lower bathroom sink
Higher level toilet
Toilet with grab rails
Wheelchair accessible
Upper floors accessible by elevator
Languages spoken 1
English
Cleaning services 4
Trouser press Additional charge
Ironing service Additional charge
Dry cleaning Additional charge
Laundry Additional charge
Safety & security 8
Fire extinguishers
CCTV outside property
CCTV in common areas
Smoke alarms
Security alarm
Key card access
24-hour security
Safety deposit box
Media & Technology 6
iPod dock
Flat-screen TV
Satellite channels
Radio
Telephone
TV
Reception services 6
Invoice provided
Private check-in/check-out
Concierge service
Luggage storage
Express check-in/check-out
24-hour front desk
Business facilities 2
Fax/photocopying Additional charge
Meeting/banquet facilities Additional charge
Parking Private parking is possible at a location nearby (reservation is not needed) and costs £55 per day. 3
Valet parking
Parking garage
Accessible parking
Other for your stay 3
Linen
Wardrobe or closet
Alarm clock
House Rules
Pets
Free!Pets are allowed. No extra charges.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Check-in
From 15:00
Check-out
Until 11:00
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Guest reviews
C
Claudia
United Kingdom
10
"Brilliant"
Amazing hotel. Brilliant location. Super service. Lovely surroundings.
What could be improved: It is expensive, but a great treat.
7 December 2025
M
Michelle
United Kingdom
8
"Very good"
Staff attentive
What could be improved: Nothing not to like
3 November 2025
P
Pascale
Canada
10
"Delightful and attentive"
Traveled with some girl friends from Montreal, Canada. This hotel is spectacular and quaint at the same time. Our 4 nights were truly delightful. Couldn’t ask for a better location. Quiet and secluded, while being in proximity of everything.
24 October 2025
M
Monica
Peru
10
"Great facility, needs staff to be trained to be more helpful"
The family room was comfortable.
What could be improved: The staff did not indicate 1. Internet would be charged 2. Did not let us know about any of the historical signficance of the hotel
11 October 2025
A
Angela
United States
8
"Very good"
Beautiful property . The beds were amazing !! Staff was great . Perfect location
What could be improved: Over priced. Elevators are tiny Afternoon tea was disappointing - food was blah A free late afternoon wine and cheese would have been great ( should be free )
10 October 2025
M
Marianna
United States
10
"Would highly recommend."
Great location. Great staff and great breakfast.
What could be improved: All great.
10 October 2025
K
Kristine
United States
10
"A perfect start to our Europe trip...a beautiful hotel with friendly staff and delicious food!"
We LOVED our stay at St. Ermins. It was our first hotel stay on our Europe trip. The location of the hotel was convenient to what we wanted to see. The breakfast was amazing! And the staff was attentive and went beyond our expectations to make sure we were happy>
What could be improved: N/A
6 October 2025
B
Bronwen
United States
10
"Just lovely."
Everything. Location. Vibe. Staff. It’s always really lovely there. Brought some friends this time and they also really loved the hotel.
16 September 2025
J
Juan
United States
8
"Great staff, great location. Good value for money"
Location and staff
What could be improved: Rooms where small
25 August 2025
M
Muren
Turkey
9
"Superb"
Location
What could be improved: Th resturant, cafe, bar and room service working hour
5 August 2025
Surroundings
What's nearby
Big Ben 900 m
Green Park 850 m
Clarence House 1 km
House of Lords 850 m
St James's Park 850 m
Buckingham Palace 700 m
Parliament Square 750 m
St. Johns Gardens 850 m
Churchill War Rooms 650 m
Vincent Square Westminster 650 m
Restaurants & cafes
Restaurant Abokado 50 m
Restaurant Caxton Grill 50 m
Restaurant The House Cafe 50 m
Top attractions
London Bridge 4.2 km
British Museum 2.8 km
Somerset House 2.2 km
Madame Tussauds 3.7 km
Banqueting House 1.1 km
Trafalgar Square 1.4 km
Piccadilly Circus 1.6 km
Natural History Museum 3.8 km
Victoria and Albert Museum 3.4 km
Natural beauty
Lake The Serpentine 2.7 km
Public transport
Bus Smith Close 7 km
Metro St. James's Park 0 m
Bus Victoria Coach Station 1.5 km
Train Charing Cross Station 1.5 km
Train Victoria Train Station 900 m
Metro Victoria Underground Station 900 m
Closest airports
London City Airport 14 km
London Gatwick Airport 45 km
London Heathrow Airport 22 km
St. Ermin’s Hotel, Autograph Collection
2 Caxton Street, Westminster Borough, London, SW1H 0QW, United Kingdom
$472 / per night
8 Excellent
★★★★☆
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