Raffles London at The OWO
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★★★★★

Raffles London at The OWO

57 Whitehall, Westminster Borough, London, SW1A 2BX, United Kingdom
9.5 / 10 City of Westminster United Kingdom
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Overview

First Impressions

Walking into Raffles London at The OWO honestly feels like stepping into a piece of history that’s been polished to perfection. This five-star property occupies the Old War Office building β€” you know, where Churchill once made decisions that changed the world. The lobby’s soaring ceilings and marble columns remind you instantly that this isn’t just another luxury hotel; it’s a monument that happens to have incredibly comfortable beds.

Location & Neighborhood

You’re right in the heart of Westminster, which means Downing Street is literally around the corner and Big Ben’s chimes will probably wake you up (in the most charming way possible). What I love about this spot is how you can walk to the Thames in three minutes, pop over to St. James’s Park for a morning stroll, or head to Covent Garden without needing the Tube. London doesn’t get more central than Whitehall β€” though be prepared for the occasional tourist crowd taking photos of the building itself.

The Rooms

The room I stayed in was massive by London standards, with these gorgeous period details mixed with seriously modern luxury touches. The marble bathroom alone was bigger than some hotel rooms I’ve been in, and the rainfall shower actually has proper water pressure β€” something you can’t take for granted in older London buildings. What really got me was finding out my particular room was once part of Churchill’s private quarters. I mean, how do you even process that while you’re brushing your teeth?

Dining & Amenities

The restaurant scene here is honestly impressive β€” Mauro Colagreco’s concept brings this refined yet approachable energy that works whether you’re celebrating something special or just need a really good meal after a day of sightseeing. The service feels effortless but never stuffy, which can be tricky to pull off in such a grand setting. There’s also this gorgeous spa tucked away in the basement that feels like a secret hideaway, perfect for recovering from all that walking around Westminster.

Why Guests Love It

Look, you’re paying premium prices here, but you’re getting something genuinely unique in return. This isn’t just about thread counts or champagne service (though both are excellent) β€” it’s about sleeping in a building where actual history happened, while enjoying every modern luxury you could want. The staff seems to understand they’re custodians of something special, and that reverence shows in how they take care of guests. Plus, when someone asks where you stayed in London, saying “the Old War Office” just has this perfect ring to it.

Guest Scores
9.5
Superb
Based on verified reviews
Staff
9.6
Comfort
9.7
Location
9.6
Free WiFi
9.1
Facilities
9.7
Cleanliness
9.7
Value for money
8.6
Available Rooms
Classic Double Room
1 double bed
Max persons: 2
$1,148
per night
Superior Double Room
1 double bed
Max persons: 2
$1,192
per night
Deluxe Double Room
1 extra-large double bed
Max persons: 2
$1,238
per night
Deluxe Twin Room
2 single beds
Max persons: 2
$1,238
per night
Executive Double Room
1 extra-large double bed
Max persons: 2
$1,317
per night
Executive Twin Room
2 single beds
Max persons: 2
$1,317
per night
Junior Suite
1 extra-large double bed
Max persons: 2
$1,508
per night
Junior Twin Suite
2 large double beds
Max persons: 2
$1,508
per night
Westminster Suite
1 extra-large double bed
Max persons: 2
$2,078
per night
Ministerial Suite
1 extra-large double bed
Max persons: 2
$2,852
per night
Ministerial Suite
2 large double beds
Max persons: 2
$2,852
per night
Corner Suite
1 extra-large double bed
Max persons: 2
$3,866
per night
Select β†’
Facilities
View 2
City view
View
General 20
Shuttle service Additional charge
Pet bowls
Pet basket
Carbon monoxide detector
Hypoallergenic
Air conditioning
Non-smoking throughout
Wake-up service
Tile/marble floor
Heating
Soundproofing
Carpeted
Soundproof rooms
Lift
Family rooms
Barber/beauty shop
Facilities for disabled guests
Non-smoking rooms
Wake up service/Alarm clock
Room service
Kitchen 2
Coffee machine
Electric kettle
Bathroom 10
Toilet paper
Towels
Bath or shower
Slippers
Private bathroom
Toilet
Free toiletries
Bathrobe
Hairdryer
Shower
Wellness 20
Fitness/spa locker rooms
Personal trainer
Fitness classes
Yoga classes
Fitness
Full body massage
Hand massage
Head massage
Couples massage
Foot massage
Neck massage
Back massage
Spa/wellness packages
Spa lounge/relaxation area
Spa facilities
Beauty Services
Massage Additional charge
Spa and wellness centre
Fitness centre
Sauna
Activities 3
Bicycle rental Additional charge
Bike tours Additional charge
Walking tours Additional charge
Food & Drink 7
Wine/champagne Additional charge
Kid meals
Special diet menus (on request)
Breakfast in the room
Bar
Minibar
Restaurant
Accessibility 6
Emergency cord in bathroom
Lower bathroom sink
Higher level toilet
Toilet with grab rails
Wheelchair accessible
Upper floors accessible by elevator
Room Amenities 3
Socket near the bed
Drying rack for clothing
Clothes rack
Languages spoken 13
Arabic
Mandarin
Danish
German
Greek
English
Spanish
French
Irish
Italian
Portuguese
Russian
Chinese
Cleaning services 5
Daily housekeeping
Trouser press Additional charge
Ironing service Additional charge
Dry cleaning Additional charge
Laundry Additional charge
Safety & security 8
Fire extinguishers
CCTV outside property
CCTV in common areas
Smoke alarms
Security alarm
Key card access
24-hour security
Safety deposit box
Media & Technology 6
Streaming service (like Netflix)
iPad
Flat-screen TV
Cable channels
Telephone
TV
Reception services 7
Invoice provided
Private check-in/check-out
Concierge service
Luggage storage
Currency exchange
Express check-in/check-out
24-hour front desk
Business facilities 2
Fax/photocopying Additional charge
Meeting/banquet facilities Additional charge
Indoor swimming pool Free! 6
Opening times
Open all year
All ages welcome
Heated pool
Pool/beach towels
Sun loungers or beach chairs
Entertainment and family services 1
Babysitting/child services Additional charge
Parking Private parking is possible on site (reservation is not needed) and costs Β£70 per day. 3
Valet parking
Parking garage
Accessible parking
Other for your stay 2
Linen
Wardrobe or closet
House Rules
Pets
Free!Pets are allowed. No extra charges.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Check-in
From 15:00 to 00:00
Check-out
From 01:00 to 12:00
Age restriction
The minimum age for check-in is 18
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Guest reviews
S
Susan
United Kingdom
10
"Fabulous stay!"
Lovely decor throughout hotel. Bed really comfy. Coffee making facilities in rooms with decent coffee pods. Large bathroom and extra towels supplied with good bathroom products. Was there for birthday and arrived in room to find bottle of wine and cake which was a nice surprise. Enjoyed the spy bar and tour of the hotels historic rooms. Could not fault a thing!
What could be improved: Nothing to dislike
7 December 2025
Z
Zeyad
Saudi Arabia
10
"Number one on me listπŸ’›"
Everything
What could be improved: Nothing
29 November 2025
S
Stephen
United Kingdom
10
"Absolutely fabulous iconic hotel"
Awesome lots of choice
28 November 2025
J
Jeremy
New Zealand
8
"Interesting but a bit soul less"
Very interesting history
What could be improved: Lacks vibe and fun, a bit echoey and stiff
4 November 2025
R
Robin
Australia
10
"Fantastic staff and commitment to personalised experience"
First class historical property in a great location
25 October 2025
L
Leigh
United Arab Emirates
10
"Excellence in the city - A must stay!"
Best hotel in London Everything was perfect
What could be improved: Nothing all is perfect
1 October 2025
S
Stephen
United Kingdom
10
"Exceptional"
Very high quality Very high level of customer care and attention
What could be improved: Absolutely nothing
22 September 2025
S
Sarah
United Kingdom
9
"Superb"
It's a beautiful building and the staff are very friendly and attentive. The tour of the building is worth doing if you like a bit of history and want to see some of the suites. The restaurants are lovely and offer set lunch menus, the al carte menu is a bit expensive. The spa and pool area are great too.
22 August 2025
L
Le
Canada
10
"The best 6 days of our lives. Nothing compares to Raffles OWO"
We loved absolutely everything about our stay at Raffles! We will never forget the amazing greeting we received from Benedict, the wonderful service provided by Dean at the hotel main desk and of course the incomparable guidance provided by Raffles sommelier, Heidi.
What could be improved: Everything at Raffles was perfect. No complaints.
16 August 2025
Z
Zuzanna
Poland
10
"best possible stay in London"
Raffles at OWO was the best choice I could have made for that trip. Outstanding service and personel that made all of our dreams and wishes come true, which made it an unfortgettable experience for a special occasion. All the little birthday touches, room upgrade, earlier check-in, welcome champagne - we were excited already at the beginning. And then the room itself, being spacious, light, very clean, elegant; the swimming spool and the spa exceeded everything we could have hoped for, absolutely the best we've experienced at a hotel. scrumpcious breakfasts at an extraordinary restaurant, with impeccable service. great, well-equipped evening bar. and one of the most extraordinary elements - the location. we felt luxurious and well-taken care of. absolutely the top spot to stay at while in London.
What could be improved: the only thing we didn't like was the fact that there was an additional service fee for each day of the stay, which we were not aware of and which we could not resign from. and maybe the coffee at breakfast could use some work. apart from that - all great!
14 August 2025
Surroundings
What's nearby
Big Ben 650 m
The Cenotaph 350 m
Nelson's Column 300 m
Banqueting House 150 m
Trafalgar Square 250 m
Whitehall Palace 200 m
Old Scotland Yard 100 m
Parliament Square 550 m
Westminster Bridge 700 m
Churchill War Rooms 600 m
Restaurants & cafes
Restaurant One Twenty One 200 m
Restaurant One Twenty One Two 150 m
Restaurant The Garden at Corinthia London 100 m
Top attractions
Sky Garden 3.3 km
Regents Park 3.5 km
London Bridge 3.3 km
British Museum 1.6 km
Somerset House 1 km
Madame Tussauds 3.5 km
St James's Park 950 m
Buckingham Palace 1.3 km
Piccadilly Circus 900 m
Victoria and Albert Museum 4 km
Natural beauty
Lake The Serpentine 3.1 km
Public transport
Bus Smith Close 6 km
Metro Charing Cross 500 m
Train Waterloo Station 1.2 km
Bus Victoria Coach Station 2.6 km
Train Charing Cross Station 400 m
Metro Embankment Underground Station 350 m
Closest airports
London City Airport 13 km
London Gatwick Airport 46 km
London Heathrow Airport 23 km
Raffles London at The OWO
57 Whitehall, Westminster Borough, London, SW1A 2BX, United Kingdom
$1,148 / per night
9.5 Superb
★★★★★
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