Number Sixteen, Firmdale Hotels
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★★★★★

Number Sixteen, Firmdale Hotels

16 Sumner Place, Kensington and Chelsea, London, SW7 3EG, United Kingdom
8.8 / 10 Greater London United Kingdom
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+7 photos
Overview

First Impressions

Number Sixteen, Firmdale Hotels sits on one of those picture-perfect London streets that makes you feel like you’ve stumbled into a period drama. The Victorian townhouse facade doesn’t scream luxury from the outside — it’s more understated elegance, which honestly makes walking through those doors even more impressive. You know what strikes you immediately? The way they’ve managed to make a five-star hotel feel like someone’s incredibly stylish home rather than a corporate palace.

The Neighborhood Secret

South Kensington is one of those areas where you can actually pretend to be a local for a few days. The Natural History Museum is literally a five-minute walk, but more importantly, you’re surrounded by those gorgeous garden squares that most tourists never discover. I mean, Exhibition Road becomes your morning coffee route, and the little cafes tucked away on Sumner Place feel like neighborhood secrets. The tube station is close enough to be practical but far enough that you’re not dealing with the constant tourist crowds.

Inside the Magic

Each room here is different — and I actually mean different, not just varying curtain colors. The design team clearly spent time thinking about how people really use hotel spaces. Some rooms overlook the private garden (which feels like having your own secret courtyard in central London), while others face the tree-lined street. The bathrooms are properly luxurious without being intimidating, and there’s always fresh flowers — a small touch that somehow makes everything feel more genuine.

The Garden and Dining

That back garden though — it’s the kind of space you didn’t know you needed until you’re sitting there with morning coffee, watching actual London sparrows hop around. The honesty bar setup works brilliantly; you can grab drinks and settle outside without the whole formal restaurant experience. When you do want a proper meal, the dining room has this warm, residential feel that makes solo travelers comfortable and couples feel intimate. The breakfast isn’t just continental basics either — they do a full English that actually tastes like care went into it.

Why Guests Love It

Here’s the thing about Number Sixteen — it gets the details right in ways that bigger luxury hotels often miss. The staff knows your name by day two, but they’re not hovering. There’s 24-hour room service when you need it, but also the freedom to feel like you’re staying in your own London pied-à-terre. The location means you can walk to Harrods if you’re feeling fancy, or duck into one of the South Ken pubs if you want something more authentic. It’s luxury that doesn’t feel performative, which in London — where so many places are trying too hard — makes all the difference.

Guest Scores
8.8
Excellent
Based on verified reviews
Staff
9.2
Comfort
9.4
Location
9.6
Free WiFi
7.8
Facilities
9.1
Cleanliness
9.4
Value for money
7.9
Available Rooms
Superior Room
1 large double bed
Max persons: 2
$578
per night
Luxury Room
1 large double bed
Max persons: 2
$626
per night
Deluxe Room
1 extra-large double bed
Max persons: 2
$682
per night
Queen Room
1 large double bed
Max persons: 1
$442
per night
Select →
Facilities
Bedroom 1
Wardrobe or closet
Bathroom 4
Private bathroom
Free toiletries
Bathrobe
Hairdryer
Outdoors 3
Outdoor furniture
Terrace
Garden
Living Area 1
Desk
Food & Drink 7
Wine/champagne Additional charge
Kid meals
Special diet menus (on request)
Breakfast in the room
Bar
Minibar
Restaurant
Languages spoken 2
English
Spanish
Cleaning services 5
Daily housekeeping
Trouser press Additional charge
Ironing service Additional charge
Dry cleaning Additional charge
Laundry Additional charge
Safety & security 1
Safety deposit box
Media & Technology 3
DVD player
Telephone
TV
Reception services 4
Concierge service
Luggage storage
Currency exchange
24-hour front desk
Business facilities 1
Fax/photocopying Additional charge
Entertainment and family services 1
Babysitting/child services Additional charge
Other for your stay 9
Designated smoking area
Air conditioning
Non-smoking throughout
Heating
Packed lunches
Lift
Family rooms
Non-smoking rooms
Room service
House Rules
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Guest reviews
S
Simon
United Kingdom
10
"Quality hotel chic with a touch of class"
Staff exceptional in every way
What could be improved: Efficiency friendly but very professional
27 November 2025
A
Alistair
United Kingdom
10
"Fabulous"
Friendly staff and perfect quiet location
What could be improved: Nothing
27 November 2025
H
Hale
United Kingdom
10
"Excellent service, beautiful interiors and garden. Ideal location."
Excellent service, beautiful interiors and garden. Good was excellent too.
What could be improved: There was nothing that we didn’t like.
5 November 2025
T
Timothy
Saudi Arabia
9
"Stylish boutique hotel."
Stylish boutique hotel, comfy room
27 September 2025
D
Duncan
Uganda
9
"Have stayed here a few times before, and the service is always excellent - keep it up!"
Great room and breakfast. Attentive staff.
25 August 2025
J
Joseph
Ireland
9
"Happy memories made in a magical place."
The property has a special ambience, which is charming and welcoming. The colourful interiors captivate with a sense of fun and playfulness while the garden exudes a gentle calm and serenity, a balm for body and soul.
What could be improved: I liked everything about the property.
13 August 2025
F
Frank
United Kingdom
8
"Very enjoyable"
Location, staff, homely, breakfast
What could be improved: It’s compact, lift only goes to the 2nd floor and we were on the 3rd , no toilets on the ground floor for guests to use if relaxing in front rooms
7 August 2025
M
Mary-ann
United States
10
"Oasis in the heart of London."
Beautiful, well appointed room, inviting common areas including an honor bar, good food, lovely garden and friendly staff. Great location, 3 minute walk to South Kensington tube station, near museums and lots of restaurants in walking distance.
6 August 2025
E
Elizabeth
Australia
10
"I would love to stay here again - it was like a home away from home in London"
The decor and the garden were so beautiful.
16 July 2025
F
Fiona
Canada
10
"Highly recommended!"
I stay here as often as I can. Wonderfully appointed, beautiful rooms. Amazing beds. The staff are extremely friendly and helpful.
6 July 2025
Surroundings
What's nearby
Hyde Park 900 m
Princes Garden 750 m
Ropers Gardens 1.4 km
Science Museum 650 m
Cremorne Gardens 1.9 km
Kensington Square 1.7 km
Baden-Powell House 500 m
London Science Museum 600 m
Natural History Museum 400 m
Victoria and Albert Museum 550 m
Restaurants & cafes
Restaurant Go 10 m
Restaurant Beirut Express 40 m
Restaurant The Orangery at Number Sixteen Hotel 5 m
Top attractions
Big Ben 4.4 km
Regents Park 5 km
Somerset House 5 km
Madame Tussauds 4.4 km
St James's Park 3.6 km
Banqueting House 4.3 km
Trafalgar Square 4.4 km
Buckingham Palace 3.1 km
Piccadilly Circus 3.9 km
Churchill War Rooms 4.1 km
Natural beauty
Lake The Serpentine 2 km
Public transport
Bus Smith Close 10 km
Train Imperial Wharf 2.6 km
Metro Gloucester Road 650 m
Bus Victoria Coach Station 2.4 km
Train Victoria Train Station 2.9 km
Metro South Kensington Underground Station 250 m
Closest airports
London City Airport 17 km
London Gatwick Airport 44 km
London Heathrow Airport 19 km
Number Sixteen, Firmdale Hotels
16 Sumner Place, Kensington and Chelsea, London, SW7 3EG, United Kingdom
$442 / per night
8.8 Excellent
★★★★★
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