Overview
First Impressions
Northolt Road in Harrow honestly surprised me from the moment I walked up to the building. You know what caught my attention first? The way this two-star place manages to feel welcoming without trying too hard — there’s something refreshingly unpretentious about it. The location on Northolt Road puts you right in the heart of residential Harrow, which I actually preferred to being stuck near some busy tourist strip.
The Neighborhood Feel
What I love about staying here is how you’re dropped into real London life. There’s a proper curry house just down the street that locals actually use, and you can walk to Harrow-on-the-Hill station in about fifteen minutes if you don’t mind the slight uphill trek. The area feels safe — I mean, I saw people walking their dogs at all hours, which is always a good sign. Plus, you’re close enough to central London without paying those ridiculous zone 1 prices.
The Room Experience
My room was smaller than what you’d get at a chain hotel, but it had character — and honestly, everything worked perfectly. The bed was comfortable (I’m picky about this), and there was enough space for my suitcase without feeling cramped. The WiFi actually delivered on its promises, which isn’t always a given in older London buildings. What impressed me most was how clean everything was — you could tell someone takes real pride in maintaining this place.
Practical Considerations
The parking situation is better than most places in London, though you’ll want to ask about it when you book. There’s no fancy restaurant or room service, but that’s not really the point of a place like this. You’ve got plenty of local options within walking distance, and there’s a Tesco just around the corner for anything you might need. The staff genuinely seems to care about helping guests figure out the area — they gave me tube directions that actually made sense.
Why Guests Love It
Look, this isn’t trying to be something it’s not, and that’s exactly why it works so well. The 4.9 rating makes complete sense once you understand what you’re getting — solid accommodation in a real London neighborhood, run by people who actually give a damn. It’s the kind of place where you feel like you’re staying somewhere authentic rather than just passing through another generic hotel room. If you want to experience London like someone who actually lives here, rather than just ticking off tourist boxes, this is your spot.
Guest reviews
"Passable"
Was close to family
What could be improved: I requested to be on 1st floor as I have issued with stairs and put me in the basement. And I couldn't have a shower as soon as I turned the temperature dial on shower. It fell off into my hand first of all.
Yeah, so on saturday, yeah, i'm george today.Well, somewhere when I know for a fact that i'm
3 December 2025
"Good location, just poor organisation from the team."
Good location, right next to bus stop and train station
What could be improved: Lack of organisation, I was left stranded at 10pm at night as there was no key left out in the lockbox. This was not resolved until 2:30pm the next day, again leaving me stranded with all my belongings after needing to check out of the alternative hotel. Was informed this night would be refunded and this has not.
Very thin walls at the property, can hear everything going on in the hallway and in the adjacent rooms
19 June 2025
"Cheap but you get what you pay for. Wouldn’t stay again"
The property was conveniently located right across from south harrow station and the bus station so that was great for getting around.
There was also lots of shops and places to get fast food on the high street, so just seconds away.
Unfortunately we didn’t have an iron, kettle or toaster as described. There were only 2 small bath towels provided. No cleaning products, no broom etc so it was hard to keep clean and maintained.
The building is very awkward and dark and creepy. We didn’t feel safe but luckily we were fine. The outside of the building is not maintained and there was trash everywhere, including a used condom and tampon outside our exterior door , and it was there for the whole 2 weeks. Nothing is cleaned or maintained.
27 March 2025
"Passable"
Good location on Broadway, all shops around. Nice flat, the cleaning bad.
What could be improved: The room was dusty, the floor was awful. Try to put more interest in cleaning properly.
24 March 2025
"Potential fire trap"
What could be improved: Potential fire trap as patio doors were locked and no key there to open them. No window for fresh air either.
28 May 2024
"Ok but not great 🤐"
Just the location
What could be improved: The communal area and steps Not clean. Back door area also could be cleaned.
People can access the corridor and seen some one drinking and smoking in side the stairs and basement corridor
29 September 2025
"Passable"
The location is nice and accessible to Transport.
What could be improved: Not good customer service, have to call 3 times to get a negative answer.
8 August 2025
"Would not stay again"
Close to the underground station, shops and restaurants (mostly fast food). It‘s not the safest area, but we felt comfortable enough with the security measures in place. Check-in was easy with the key left in a lockbox outside and clear directions to find the room.
What could be improved: Days 3 and 4 of our 4-day-stay, we did not have any warm water. The door to the balcony cannot be opened, which I understand due to safety reasons as the balcony is shared with other rooms and there‘s an unlocked door from the corridor to the balcony, but it‘s unacceptable to not be able to let in any fresh air (there are no windows). It‘s been over 30 degrees the whole weekend and the air conditioning did not work either. Fridge also not working.
No hairdryer as advertised. No nightstands or closets/place to hang clothes (not even jackets), so not ideal for a longer stay. No place to hang towels in the bathroom.
The room was clean enough, the corridor outside has obviously not been cleaned in a while with cigarette stumps and plastic lying around.
Walls are very thin and you hear a lot from the other rooms. No shutters, only curtains, so in summer it‘s already bright early in the morning.
Poor equipment: only one set of towels per guest, one roll of toilet paper, no broom etc. to clean the floor, only one dustbin bag.
Attention: I did get A LOT of scam messages through the (seemingly secure) messaging system of booking.com - links to websites that at first glance seem legit but then ask for payment information. Do not click on those links! I did report them to the property but the messages did not stop.
1 July 2025
"We managed with s"
Location
What could be improved: Decving advertising pictures
No clothes hanging space
29 April 2025
"Unsatisfactory..."
Kitchen facilities but lack of counter top space to place hot pans
What could be improved: -No soundproof between rooms.
-No View, no windows that opened (perhaps this was because the room was located in front of the rubbish dump)!
-No heating or hot water for 16 hours on Sunday 2nd February (6am to 8.45pm)
-No instructions as to how to get to place waste into rubbish outside!
-Roaches in shower cubicle
-Dirty towels found folded on the bed
-Human hairs found on bed and under sheets
-Children running up down corridor in out of pram room opposite the room
-No iron and ironing board as advertised
- No wardrobe or closet space to hang clothes, as advertised
-No hair dryer, as advertised
11 February 2025
