Hotel Cafe Royal
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★★★★★

Hotel Cafe Royal

10 Air Street, West End - Mayfair, Westminster Borough, London, W1B 4DY, United Kingdom
9.4 / 10 City of Westminster United Kingdom
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+7 photos
Overview

First Impressions

Walking into Hotel Cafe Royal feels like stepping back into London’s golden age — but with all the modern touches you actually want. This five-star gem sits right on Air Street in Mayfair, and honestly, the location couldn’t be more perfect if they’d planned it. You’re literally steps away from Regent Street’s shopping madness, but the moment those heavy doors close behind you, it’s like the city noise just… disappears.

The Space Itself

The building has this incredible history — it used to be where writers like Oscar Wilde would hang out back in the day, and you can still feel that creative energy in the air. The lobby is all marble and gold accents, but it doesn’t feel stuffy or pretentious. Each room I’ve seen is genuinely spacious (rare for London, trust me), with these gorgeous high ceilings and windows that actually let in decent light. The suites are particularly stunning — some have separate sitting areas that feel more like luxury apartments than hotel rooms.

Dining Experience

The main restaurant here is something special. They’ve got this menu that changes seasonally, and the chef really knows what they’re doing with British ingredients. I mean, you can get perfectly executed classics alongside more inventive dishes that actually work. The afternoon tea service is pretty legendary too — though you’ll want to book ahead because it fills up quickly, especially on weekends.

Wellness & Amenities

What really sets this place apart is the Akasha wellness center downstairs. The spa treatments are top-notch, but it’s the pool area that always surprises people — it’s this gorgeous space with mood lighting that makes you forget you’re underground in central London. They’ve also got a proper gym with equipment that’s actually well-maintained, which isn’t always a given even at luxury hotels.

Why Guests Love It

Look, this isn’t the cheapest option in the area, but there’s something about the service here that feels genuinely warm rather than just polished. The staff remember your preferences without being creepy about it, and they seem to actually enjoy helping rather than just going through the motions. Plus, you’re a two-minute walk from Piccadilly Circus, Oxford Street is right there, and you can easily stroll to Covent Garden or Soho for dinner. It’s one of those places where the luxury feels earned rather than flashy — everything from the Egyptian cotton sheets to the marble bathrooms just works perfectly together.

Guest Scores
9.4
Superb
Based on verified reviews
Staff
9.6
Comfort
9.7
Location
9.9
Free WiFi
9.3
Facilities
9.6
Cleanliness
9.7
Value for money
8.6
Available Rooms
Superior Double Room
1 extra-large double bed
Max persons: 2
$766
per night
Grand Superior
1 extra-large double bed 2 single beds
Max persons: 2
$792
per night
Deluxe King Room
1 extra-large double bed
Max persons: 2
$897
per night
Grand Deluxe King or Twin Room
1 extra-large double bed 2 single beds
Max persons: 2
$1,009
per night
Junior Suite
1 extra-large double bed 1 sofa bed
Max persons: 2
$1,164
per night
Grand Junior Suite
1 extra-large double bed 1 sofa bed
Max persons: 2
$1,615
per night
Deluxe Suite
1 extra-large double bed
Max persons: 2
$2,161
per night
The Loft Suite
1 large double bed 1 sofa bed
Max persons: 2
$2,294
per night
Westminster Suite
1 extra-large double bed
Max persons: 2
$2,427
per night
Grand Regent Suite
1 extra-large double bed 2 sofa beds
Max persons: 2
$3,298
per night
Regent Suite
1 extra-large double bed
Max persons: 2
$3,455
per night
Oscar Suite
1 extra-large double bed
Max persons: 2
$4,189
per night
Select →
Facilities
Bedroom 3
Linen
Wardrobe or closet
Alarm clock
Kitchen 3
Children's high chair
Coffee machine
Electric kettle
Bathroom 10
Toilet paper
Towels
Bath or shower
Slippers
Private bathroom
Toilet
Free toiletries
Bathrobe
Hairdryer
Shower
Outdoors 1
Terrace
Wellness 31
Fitness/spa locker rooms
Personal trainer
Fitness classes
Yoga classes
Fitness
Full body massage
Hand massage
Head massage
Couples massage
Foot massage
Neck massage
Back massage
Spa/wellness packages
Spa lounge/relaxation area
Steam room
Spa facilities
Light therapy
Body wrap
Body scrub
Body treatments
Pedicure
Manicure
Waxing services
Facial treatments
Beauty Services
Hammam
Hot tub/Jacuzzi
Massage Additional charge
Spa and wellness centre
Fitness centre
Sauna
Activities 2
Live music/performance
Kids' club
Living Area 2
Seating Area
Desk
Food & Drink 10
Coffee house on site
Fruits Additional charge
Wine/champagne Additional charge
Kid meals Additional charge
Special diet menus (on request)
Breakfast in the room
Bar
Minibar
Restaurant
Tea/Coffee maker
Accessibility 8
Visual aids: Tactile signs
Visual aids: Braille
Emergency cord in bathroom
Lower bathroom sink
Higher level toilet
Toilet with grab rails
Wheelchair accessible
Upper floors accessible by elevator
Room Amenities 2
Socket near the bed
Clothes rack
Languages spoken 35
Arabic
Azerbaijani
Bulgarian
Catalan
Danish
German
Greek
English
Spanish
French
Hebrew
Hindi
Indonesian
Italian
Japanese
Khmer
Korean
Lao
Latvian
Dutch
Norwegian
Polish
Portuguese
Romanian
Russian
Slovak
Slovenian
Serbian
Swedish
Thai
Filipino
Turkish
Ukrainian
Vietnamese
Chinese
Cleaning services 5
Daily housekeeping
Trouser press Additional charge
Ironing service Additional charge
Dry cleaning Additional charge
Laundry Additional charge
Safety & security 7
Fire extinguishers
CCTV outside property
CCTV in common areas
Smoke alarms
Key card access
24-hour security
Safety deposit box Additional charge
Media & Technology 9
iPod dock
Flat-screen TV
Satellite channels
Video
DVD player
Radio
Telephone
TV
Pay-per-view channels
Reception services 7
Private check-in/check-out
Concierge service
Luggage storage
Tour desk
Currency exchange
Express check-in/check-out
24-hour front desk
Business facilities 2
Fax/photocopying
Meeting/banquet facilities Additional charge
Entertainment and family services 4
Indoor play area
Books, DVDs, or music for children
Board games/puzzles
Babysitting/child services Additional charge
2 swimming pools Pool 1 - indoor Free!Pool 2 - indoor Free! 3
Open all year
Open all year
Adults only
Parking Public parking is possible at a location nearby (reservation is not needed) and costs £65 per day. 3
Valet parking
Parking garage
Accessible parking
Other for your stay 24
Pet bowls
Pet basket
Carbon monoxide detector
Grocery deliveries Additional charge
Hypoallergenic
Air conditioning
Non-smoking throughout
Allergy-free room
Wake-up service
Heating
Car hire
Laptop safe
Packed lunches
Soundproof rooms
Lift
Fan
Family rooms
Ironing facilities
Facilities for disabled guests
Pants press
Non-smoking rooms
Iron
Wake up service/Alarm clock
Room service
House Rules
Pets
Free!Pets are allowed. No extra charges.
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 11:30 to 12:00
Age restriction
The minimum age for check-in is 18
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Guest reviews
D
Daria
Cyprus
10
"Beautiful hotel in the heart of the city, welcoming stuff and delicious food"
Absolute gem, wonderful hotel, the stuff was exceptional polite, welcoming and helpful.
What could be improved: nothing all was great
24 November 2025
F
Flynn
United Kingdom
10
"Unreal"
Everything. Best room and breakfast I’ve ever had. Staff were lovely!!
What could be improved: N/a
15 November 2025
M
Macleod
United Kingdom
10
"Exceptional"
The Christmas decorations and the staff and the welcome we received!
What could be improved: N/a
14 November 2025
A
Adrienne
Sweden
10
"Exceptional"
Everything
What could be improved: Nothing
27 October 2025
G
Glen
United Kingdom
9
"Good short stay"
Location - good shopping district Access to the Bentley for short trips The beautiful architecture The restaurant ambiance and food quality
What could be improved: Not a great view from room window Light arrangements Lights on timing …switched off whilst we were in the bath No coffee cups available, not great coffee/water Small bathroom, toilet and bath
26 October 2025
C
Cecilia
Hong Kong
9
"Superb"
location, cleanliness, staff attitude are all superb.
What could be improved: the coffee
22 October 2025
N
Ncamisile
South Africa
10
"Excellent stay!!"
Rodolphe and Von were extremely helpful and welcoming at the reception. The housekeeping and concierge teams provided excellent service and attention to detail, and the location couldn’t be better!
16 October 2025
H
Hilda
Mexico
10
"Where Time Wears Gold"
A place of quiet grace and impeccable charm. The kind of service that feels like poetry — subtle, kind, and timeless. Cafe Royal carries an air of history and culture that leaves you quietly in awe.
9 October 2025
M
Marta
United Kingdom
9
"It was overall very nice!"
Everything was mainly great!!!
What could be improved: It was too modern, compared to the outside of the building and the main parts inside! The room was too modern and felt like in prison or something.. i wld of expect more traditional look.. Same with hallways, too much plain..
6 October 2025
R
Robert
United States
10
"Excellent stay very much fun for all."
Rooms were exceptional. Beds were most comfortable beds in a hotel. Staff were very helpful. Hotel complimentary car service was very useful in getting us to a dinner reservation on time. Bar service was efficient and friendly. The care taken to help us celebrate my wife’s birthday was tremendous and much appreciated.
What could be improved: Nothing i can think of.
3 September 2025
Surroundings
Top attractions
Big Ben 1.6 km
London Zoo 3.7 km
British Museum 1.4 km
Somerset House 1.4 km
Madame Tussauds 2.5 km
St James's Park 800 m
Trafalgar Square 800 m
Buckingham Palace 1.3 km
Piccadilly Circus 100 m
Churchill War Rooms 1.2 km
Restaurants & cafes
Restaurant Piggy's 50 m
Restaurant Hawksmoor 50 m
Restaurant Cakes and Bubbles 20 m
Natural beauty
Lake The Serpentine 2.5 km
Public transport
Bus Smith Close 7 km
Bus Victoria Coach Station 2.6 km
Train Charing Cross Station 900 m
Train Victoria Train Station 2.2 km
Metro Piccadilly Circus Tube Station 100 m
Metro Leicester Square Underground Station 550 m
Closest airports
London City Airport 14 km
London Gatwick Airport 47 km
London Heathrow Airport 23 km
Hotel Cafe Royal
10 Air Street, West End - Mayfair, Westminster Borough, London, W1B 4DY, United Kingdom
$766 / per night
9.4 Superb
★★★★★
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