DoubleTree By Hilton London Excel
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★★★★

DoubleTree By Hilton London Excel

Excel, 2 Festoon Way, Royal Victoria Dock, Newham, London, E16 1RH, United Kingdom
8.2 / 10 Greater London United Kingdom
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Overview

First Impressions

The DoubleTree By Hilton London Excel sits right where you’d want it if you’re doing business at the ExCeL Centre — literally a two-minute walk away. This four-star property has that modern Docklands feel, all glass and steel rising from what used to be working docks. You know what strikes you first? The lobby’s surprisingly warm for a business hotel, probably thanks to those signature DoubleTree cookies they hand out at check-in.

The Docklands Location

Royal Victoria Dock isn’t exactly central London, but honestly, that’s part of its charm. The area’s got this weird mix of gleaming new developments and industrial heritage — you can actually see the old crane structures still standing around the water. The DLR station is right there, so you’re about 25 minutes from Bank if you need to get into the City proper. Plus, there’s something quite peaceful about being by the water after a long day.

The Room Experience

My room faced the dock, which I’d definitely request if you’re booking. The water views are genuinely lovely, especially at sunset when the light bounces off all that glass. The beds are proper comfortable — you know, that slightly firm Hilton standard that somehow works. There’s decent workspace too, with plenty of outlets and reliable WiFi, which matters if you’re here for ExCeL events.

Dining and Amenities

The restaurant downstairs does solid British fare with some international options thrown in. I mean, it’s not going to win awards, but the full English breakfast is actually quite good. The fitness center’s well-equipped enough if you need to work off those business dinners, and there’s parking on-site — which is honestly a blessing in this part of London where street parking can be a nightmare.

Why Guests Love It

Look, this place knows exactly what it is — a reliable business hotel in the right spot for ExCeL visitors. The staff genuinely seem to get that people are often here for work, so they’re efficient without being cold. It’s that sweet spot where everything just works without any fuss, and sometimes that’s exactly what you need when you’re dealing with conference chaos or long exhibition days.

Hotels in London dot historic Covent Garden, royal squares, and creative quarters brimming with artisan markets.

Guest Scores
8.2
Excellent
Based on verified reviews
Staff
8.8
Comfort
8.7
Location
8.3
Free WiFi
8.3
Facilities
8.4
Cleanliness
8.7
Value for money
8.0
Available Rooms
Queen Room
1 large double bed
Max persons: 2
$395
per night
Queen Room - Mobility Access
1 large double bed
Max persons: 2
$395
per night
Twin Room - Mobility Access
2 single beds
Max persons: 2
$395
per night
Deluxe Queen Room with View
1 large double bed
Max persons: 2
$472
per night
Deluxe Twin Room with View
2 single beds
Max persons: 2
$472
per night
Deluxe Accessible Twin Room with View
2 single beds
Max persons: 2
$472
per night
Deluxe King Room with View
1 extra-large double bed
Max persons: 2
$472
per night
Deluxe Queen Room with Balcony and View
1 large double bed
Max persons: 2
$486
per night
One-Bedroom King Suite with City View
1 extra-large double bed
Max persons: 2
$621
per night
Deluxe One-Bedroom King Suite with View
1 extra-large double bed
Max persons: 2
$765
per night
Select →
Facilities
Bedroom 2
Linen
Alarm clock
Kitchen 1
Electric kettle
Bathroom 7
Toilet paper
Towels
Bath or shower
Private bathroom
Toilet
Hairdryer
Shower
Outdoors 2
Outdoor furniture
Terrace
Wellness 2
Fitness
Fitness centre
Activities 1
Live sport events (broadcast)
Living Area 1
Desk
Food & Drink 8
Wine/champagne Additional charge
Kid-friendly buffet
Kid meals
Special diet menus (on request)
Breakfast in the room
Bar
Restaurant
Tea/Coffee maker
Accessibility 3
Toilet with grab rails
Wheelchair accessible
Upper floors accessible by elevator
Room Amenities 1
Socket near the bed
Languages spoken 7
English
Spanish
French
Polish
Portuguese
Russian
Filipino
Cleaning services 4
Daily housekeeping
Ironing service Additional charge
Dry cleaning
Laundry
Safety & security 6
Fire extinguishers
CCTV outside property
CCTV in common areas
Smoke alarms
Key card access
Safety deposit box
Media & Technology 4
Flat-screen TV
Radio
Telephone
TV
Reception services 4
Invoice provided
Luggage storage
Express check-in/check-out
24-hour front desk
Business facilities 2
Business centre
Meeting/banquet facilities
Parking Public parking is possible on site (reservation is not possible) and costs £15 per day. 2
Electric vehicle charging station
Accessible parking
Other for your stay 18
Pet bowls
Pet basket
Carbon monoxide detector
Minimarket on site
Vending machine (snacks)
Vending machine (drinks)
Air conditioning
Non-smoking throughout
Heating
Laptop safe
Soundproof rooms
Lift
Family rooms
Ironing facilities
Facilities for disabled guests
Non-smoking rooms
Iron
Room service
House Rules
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Age restriction
The minimum age for check-in is 18
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Guest reviews
H
Hassana
Nigeria
9
"A nice hotel with great staffs"
It was very clean and the staffs were so friendly and nice.
What could be improved: I didn’t like the location. You have to walk at least 15 minutes to get to a bus station in the cold. No grocery stores near by.
13 January 2026
S
Suleiman
United Kingdom
9
"Superb"
The breakfast was superb
What could be improved: There's need to provide chicken or beef sausages instead of only pork.
7 January 2026
A
Abin
United Kingdom
9
"Superb"
Excellent breakfast
What could be improved: Room was bit cold , unable to make the room warm
4 January 2026
M
Mahesh
United Kingdom
8
"A well-sized , clean room in a convenient location"
A well-sized , clean room in a convenient location with easy access to the DLR, offering a pleasant runway view.
What could be improved: The TV is slightly outdated, as it does not support screen sharing or streaming services such as Netflix. While this is a minor point, it would enhance comfort for longer stays.
1 January 2026
R
Ruth
United Kingdom
9
"Great Hotel convenient for Excell"
Friendly staff Good breakfast Comfortable rooms overlooking river.
What could be improved: Air conditioning/heating complicated.
29 December 2025
B
Bayliss
United Kingdom
9
"Double tree, great value, great location."
Double tree was a fantastic hotel with brilliant value for money, only a 15 minute walk from the nearest Elizabeth line which took us directly to the middle of London. The room was spacious and comfortable.
What could be improved: Some lights in our room didnt work but nothing of note, really.
17 December 2025
E
Esther
Ireland
8
"Very good"
Location is very good. Easy access to most tourist attractions. Very close to buses & trains. Room was exceptional, very spacious and clean
What could be improved: Just a personal preference - TV should be a smart TV so you're able to connect phone without mirroring
15 December 2025
A
Akmal
United Kingdom
8
"Pleasurable"
Clean and modern.
What could be improved: Parking costs!
15 December 2025
G
George
United Kingdom
9
"Pleasant staff, comfortable room. Breakfast was very good"
Location. Staff. Food
What could be improved: Front desk wouldn’t take cash, wanted to pay some cash for my stay
14 December 2025
J
Janice
Switzerland
9
"My hotel destination of choice when visiting London - first rate."
I had to check out before breakfast but I was given a packed breakfast to take away - much appreciated. Location ideal. I was travelling alone, and as a woman I always felt completely safe. Iron provided. Tea and coffee facilities excellent - real milk !
What could be improved: The desk chair was clumsy to move. Magnifying mirror didn't get direct light. But these are trivial details.
12 December 2025
Surroundings
What's nearby
Brampton Park 2.8 km
James Clavell Square 3.4 km
Beckton District Park 1 km
Charlton War Memorial 5 km
East Ham Central Park 3.5 km
Flanders Playing Field 3.8 km
Memorial Recreation Ground 4.1 km
Waterfront Recreation Area 3.2 km
Southern Road Playing Fields 2.9 km
Lady Trower Trust Playing Fields 4.9 km
Restaurants & cafes
Restaurant Docksider 200 m
Restaurant Fox Connaught 250 m
Restaurant Yi Ban Chinese Restaurant & Bar 250 m
Top attractions
Big Ben 14 km
Sky Garden 11 km
Tower Bridge 11 km
London Bridge 12 km
Victoria Park 7 km
British Museum 14 km
Greenwich Park 6 km
Somerset House 14 km
Tower of London 10 km
Banqueting House 14 km
Natural beauty
Lake Pavilion 1.9 km
Forest Eltham Common 6 km
Public transport
Metro Canning Town 2.8 km
Train Royal Albert 550 m
Train Prince Regent 450 m
Bus Connaught Bridge (Stop M) 500 m
Metro Underground-Canning Town 2.8 km
Bus Prince Regent Bus Station (Stop R) 500 m
Closest airports
London City Airport 250 m
London Heathrow Airport 37 km
London Stansted Airport 49 km
DoubleTree By Hilton London Excel
Excel, 2 Festoon Way, Royal Victoria Dock, Newham, London, E16 1RH, United Kingdom
$395 / per night
8.2 Excellent
★★★★☆
Book now
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