Overview
First Impressions
Cosy Central Stylish Apartment in Twickenham – Pass the Keys caught me off guard in the best way possible. I’ll be honest — I wasn’t expecting much from an apartment rental, but this three-star place has character that most hotels lack. The moment you step inside, there’s this warm, lived-in feeling that somehow manages to feel both homey and polished.
The Space Itself
The room layout actually works brilliantly for travelers who want more than just a bed and bathroom. You’ve got a proper living area where you can spread out your maps and plan your day, plus a kitchen that’s genuinely useful — not one of those tiny hotel kitchenettes that can barely handle instant coffee. I mean, you could actually cook a decent meal here if you wanted to skip the restaurant scene for a night.
Location & Neighborhood
Twickenham is one of those London neighborhoods that locals love but tourists often overlook, which honestly works in your favor. You’re close enough to central London that getting around isn’t a hassle, but far enough out that you feel like you’re experiencing real London life. The area around the apartment has proper pubs where you’ll hear more local accents than American ones, and the streets have that leafy residential vibe that makes morning walks actually pleasant.
Practical Matters
Pass the Keys manages the property, and they’ve got their system down pretty well — check-in was straightforward, and when I had a question about the heating, someone got back to me quickly. There’s decent parking nearby, though like anywhere in London, you’ll want to read the signs carefully. The apartment stays surprisingly quiet considering it’s in a central spot, which I appreciated after long days of sightseeing.
Why Guests Love It
Here’s what really works about this place: it gives you the freedom to live like a local for a few days without sacrificing comfort. You can grab groceries at the local shops, make your own breakfast, and still be within easy reach of London’s main attractions. The 8.3 rating makes sense — it’s not trying to be fancy, but it delivers on everything it promises. For travelers who want a genuine base in London rather than just a place to sleep, this apartment hits that sweet spot between authentic and comfortable.
Guest reviews
"Very comfortable apartment in a perfect location."
I was instantly comfortable on walking in. Kitchen was well appointed and had all those little things you need. Furniture and everything was very clean. Elevator worked fine. Windows opened wide easily.
What could be improved: Bathroom pipes squealed and squeeked! Has to flush again to make it stop, which took us a day to figure out. Management was getting it fixed soon.
28 July 2025
"Good flat to use as a base"
Good location and spacious bedroom
What could be improved: Maintenance needs to be done, as out of 6 lights in the bedroom only 2 worked.
This apartment was at over 22 degrees in the spring sunshine so would be unbearable in the summer heat as it’s at the top of the building and with the vents from the takeaways you can’t leave the windows open.
27 April 2025
"Would stay again, as it's a great central location for a trip to the rugby."
Great location, easy to find.
What could be improved: Lift was out of order.
Flat smelled like it could do with airing more frequently - not a massive problem, but not fresh.
Thermostat had wrong time set on it and no instructions to rectify.
Flat was cold on arrival and we had to put the radiators on full for a long time to warm it through.
6 January 2025
"Very nice flat and a great location"
What could be improved: The lift wasn’t working, and on the 2nd morning there was no hot water
18 November 2024
"Excellent location, light airy and spacious within easy distance of the local amenities"
Great location for the Rugby Match we were due to see. I liked the area but didn't have much time to look around properly.
Lots of Bars and restaurants withing walking distance and a great central location to the Train station.
What could be improved: very small things that may not have been picked up by the cleaner.
Sticky patch on the carpet when you had no shoes on by the bed. A few light bulbs out or flickering. The bed could do with a tighten up as it was a little creaky which I was conscious of in the night.
11 November 2025
"Needs some love"
Great location near the stadium
What could be improved: Toilet made strange noises, blinds wouldn't stay closed, signs of wear and tear in the apartment
19 June 2025
"Logement pratique dans une ville agréable à 20 minutes de Londres"
La ville de Twickenham est très sympathique et agréable. Avec les trains directs, on est en 20 minutes à Londres (1 train par 1/2h en journée). Un peu plus long (30 à 40 minutes) par les autres trains.
L'appartement est idéal pour les amateurs de rugby venant pour un match à l'Allianz Stadium, situé à 5 minutes à pied.
Penser à aller se promener sur les rives de la Tamise, notamment Eel Pier Island qui est charmante et étonnante. Ou le Marble Hill Park, dont l'ambiance du week-end est très anglaise et familiale.
What could be improved: Un petit détail à corriger : la chasse d'eau des toilettes fuit en permanence avec, donc, un gâchis d'eau.
L'heure affichée sur le four (qui est la seule visible dans la cuisine) était incorrecte et je n'ai pas trouvé la méthode pour la corriger. Ce n'est pas grave, mais juste agaçant.
Absence curieuse d'assiettes dans la cuisine, remplacées par quelques assiettes en carton. Peut-être était-ce provisoire mais il serait bien d'avoir au moins 4 vraies assiettes (éventuellement 4 grandes et 4 petites).
Le confort de l'appartement est excellent ainsi que sa localisation. Seul défaut : le ronronnement des équipements de climatisation de Costa, situé au rez-de-chaussée à l'arrière et qui tournent de 7h à 23h environ, chaque jour, dimanche compris. Penser aussi qu'à Twickenham, on est près de Heathrow et que la ville est fréquemment survolée par des avions à basse altitude. L'appartement est bien isolé phoniquement, mais ces deux points empêchent d'ouvrir les fenêtres sauf en pleine nuit.
17 November 2025
"Superb"
La situacio i la comoditat. Tambe era molt bonic. Realment molt agradable.
What could be improved: estris de cuina molt justos. Cortines de finestres algunes trancades. Nomes 2 cadires en tota la casa que eren 2 tamborets, molt alts per la unica taula que hi ha, a la cuina. Incomode per menjar o treballar.
13 July 2025
"Very good"
因为公司就在附近,所以地位位置没得说,离火车站、超市都很近
What could be improved: 窗户的遮阳帘质量不行,太阳一晒就自动升起来了。每天都是被晒醒的。不开窗很热,开创吵
7 July 2025