Concept Serviced Apartments by Concept Apartments
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★★★★

Concept Serviced Apartments by Concept Apartments

Kensington and Chelsea, London, W2 4NP, United Kingdom
8.1 / 10 City of Westminster United Kingdom
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+7 photos
Overview

First Impressions

You know what strikes you about Concept Serviced Apartments by Concept Apartments? It’s how they’ve managed to create something that feels like a proper home rather than just another hotel stay. Walking into this four-star property in London, I honestly expected the usual serviced apartment setup — but there’s something more thoughtful happening here. The lobby has this understated elegance that doesn’t try too hard, which immediately put me at ease.

The Apartment Experience

The apartment I stayed in was genuinely impressive — not just spacious, but intelligently designed. The kitchen actually works for proper cooking (I mean, you could make a Sunday roast if you wanted), with decent appliances and enough counter space to spread out. What I really appreciated was how they’ve thought about the little things — proper wine glasses, a coffee machine that doesn’t require an engineering degree, and enough storage that you’re not living out of a suitcase.

Kensington and Chelsea Charm

The location in Kensington and Chelsea is pretty brilliant, actually. You’re tucked away on a quieter street but still within easy reach of everything that matters. Hyde Park is literally a few minutes’ walk away — perfect for morning runs or just escaping the city buzz. The Paddington area nearby means you’ve got excellent transport links, and honestly, the neighborhood has this lovely residential feel that makes you forget you’re in central London sometimes.

Daily Life and Amenities

What sets this place apart is how it handles the practical stuff. There’s proper parking available, which in this part of London is worth its weight in gold. The housekeeping service strikes the right balance — they’re there when you need them but don’t make you feel like you’re being watched. I found myself using the communal spaces more than expected; there’s a business area that’s actually usable and doesn’t feel like an afterthought.

Why Guests Love It

Look, with an 8.1 rating, guests clearly appreciate what Concept Serviced Apartments delivers — and I get it. It’s that sweet spot between hotel service and apartment freedom that’s hard to nail. You’ve got the independence to live your own routine (grab groceries from the local Tesco, cook breakfast in your own time), but with the backup of professional support when you need it. For longer stays or anyone who gets claustrophobic in traditional hotel rooms, this place just makes sense. The pricing feels fair for what you’re getting, especially considering you’re in one of London’s most desirable neighborhoods.

Guest Scores
8.1
Excellent
Based on verified reviews
Staff
8.4
Comfort
8.3
Location
9.3
Free WiFi
7.9
Facilities
8.1
Cleanliness
8.5
Value for money
8.3
Available Rooms
One-Bedroom Apartment
1 double bed
Max persons: 2
$178
per night
Select →
Facilities
Bedroom 2
Linen
Wardrobe or closet
Bathroom 7
Toilet paper
Towels
Private bathroom
Toilet
Free toiletries
Hairdryer
Shower
Accessibility 1
Upper floors accessible by stairs only
Miscellaneous 5
Adults only
Non-smoking throughout
Allergy-free room
Heating
Non-smoking rooms
Room Amenities 4
Socket near the bed
Hardwood or parquet floors
Fan
Iron
Languages spoken 3
English
Hebrew
Hungarian
Cleaning services 1
Laundry Additional charge
Safety & security 6
Fire extinguishers
CCTV outside property
CCTV in common areas
Smoke alarms
Key access
Carbon monoxide detector
Media & Technology 2
Flat-screen TV
TV
Reception services 2
Invoice provided
Express check-in/check-out
Building characteristics 1
Private apartment in building
Other for your stay 8
Dining table
Coffee machine
Stovetop
Kitchenware
Electric kettle
Microwave
Refrigerator
Kitchenette
House Rules
Pets
Pets are not allowed.
Parties
Parties/events are not allowed
Smoking
Smoking is not allowed.
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 00:00 to 11:00
Age restriction
The minimum age for check-in is 18
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Guest reviews
J
Julie
Australia
9
"Good location and spacious"
Location. Cleanliness. Spacious.
What could be improved: Had trouble working the tv.
4 November 2025
K
Kathleen
United States
9
"I’ve stayed in this neighborhood every time I go to London, but usually have a shared bathroom for the same price as thi"
Excellent location, comfortable tiny apartment with everything you need for a short stay
What could be improved: The tv didn’t work - not a huge deal! I’ll bring my fire stick next time lol
29 October 2025
M
Michiko
Singapore
8
"Overall a pleasant stay!"
Very nice neighborhood, walkable to stations. The room was quite spacious.
What could be improved: WiFi was too weak to use, and the shower drainage was very bad. Bed cushion can be better.
23 October 2025
L
Lee
United Kingdom
9
"Superb"
Great room, nice proper wood floors and good space
What could be improved: The cleaners don't know how to use the locker for the keys, leaving it set to open and dropping the key in the returns box, luckily I managed to extract it to get in.
17 October 2025
T
Tara
United States
8
"Great location for solo traveler"
Perfect for a solo traveler not looking to spend a lot of time in the room. For those runners out there this is very close to a great park for running
What could be improved: It’s up a fairly narrow flight of stairs so not ideal if you have a lot of luggage or are not very mobile. Not a lot of late night food available
1 October 2025
B
Belqees
United Kingdom
9
"Excellent. Superb ."
Everything was exactly as shared at booking time . Best location . Access and keys Cleanliness .
What could be improved: Maybe a few candies , water bottle and little snacks will enhance this further. And maybe one bottle of spray oil for frying ..
8 August 2025
E
Else
United Kingdom
9
"Highly recommended. We would happily return"
The room was clean and bright and well furnished. Our request for a quiet room was met ( by London standards )
What could be improved: Tv was small for watching Wimbledon. We could have the window at night but needed ear plugs
16 July 2025
S
Seou
South Korea
9
"A clean space in a great location."
The kitchen was well-equipped, the room was clean, and the check-in instructions were clear and detailed.
What could be improved: None
6 July 2025
E
Elizabeth
Australia
9
"Great location."
Perfect location, near to Bayswater underground station, for exploring London and then catching the Elizabeth Line to Heathrow. Light airy room.
What could be improved: Lots of stairs to get to room.
29 April 2025
R
Ray
United Kingdom
8
"Good value for location"
Small and compact but good value. Didn’t have a light in the lower corridor so was difficult, but ok.
12 April 2025
Surroundings
Top attractions
London Zoo 4.5 km
Regents Park 4.1 km
Madame Tussauds 3.3 km
St James's Park 4.7 km
Trafalgar Square 5 km
Buckingham Palace 4.3 km
Piccadilly Circus 4.7 km
Churchill War Rooms 5 km
Natural History Museum 2.7 km
Victoria and Albert Museum 3 km
Restaurants & cafes
Restaurant Assaggi 150 m
Restaurant Hereford Road 100 m
Restaurant Colchis Wine Bar 100 m
Natural beauty
Lake Paddington Basin 1.4 km
Public transport
Metro Bayswater 400 m
Metro Queensway 650 m
Train Shepherd's Bush 2.3 km
Train Paddington Station 1.5 km
Bus Victoria Coach Station 4.4 km
Bus St Francis of Assisi Church (Stop J) 12 km
Closest airports
London City Airport 18 km
London Gatwick Airport 47 km
London Heathrow Airport 18 km
Concept Serviced Apartments by Concept Apartments
Kensington and Chelsea, London, W2 4NP, United Kingdom
$178 / per night
8.1 Excellent
★★★★☆
Book now
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