1 Bed Flat Excel, IFS clouds, 02 arena, city Airport, Custom House
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★★★★

1 Bed Flat Excel, IFS clouds, 02 arena, city Airport, Custom House

20 Western Gateway E16 1BU, London, E15 1JR, United Kingdom
8.9 / 10 Greater London United Kingdom
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Overview

First Impressions

Look, I’ll be honest — 1 Bed Flat Excel, IFS clouds, 02 arena, city Airport, Custom House has probably the longest name I’ve ever encountered for a place to stay. But you know what? That unwieldy title actually tells you everything you need to know about what you’re getting. This boutique property in London doesn’t fit into neat hotel categories, and that’s exactly what makes it work.

Location Magic

The location is genuinely brilliant if you’re doing anything at ExCeL or catching a show at the O2. I mean, you’re literally walking distance from both, which saved me a fortune in transport costs during my last trade show visit. Custom House DLR station is right there too — honestly, getting to central London takes maybe 20 minutes, and you’ll actually get a seat on the train since you’re starting from this end of the line.

The Space Itself

The apartment setup surprised me in the best way possible. You get a proper one-bedroom flat with a full kitchen — not some sad hotel kitchenette with a broken microwave, but actual cooking facilities. The room feels more like staying at a friend’s place than a hotel, which some people love and others might find too casual. The views toward Canary Wharf are actually pretty spectacular, especially at night when all the office towers light up.

Practical Comforts

What I really appreciated was having space to spread out after long days at conferences. There’s a decent-sized living area where you can actually relax, and the Wi-Fi is solid — important when you’re trying to catch up on work. The building feels secure and well-maintained, though don’t expect concierge service or daily housekeeping. You’re basically renting a flat, not staying at a traditional hotel, and the price reflects that refreshingly.

Why It Works

This place fills a specific gap that London’s hotel scene desperately needs. If you’re visiting ExCeL for business, seeing events at the O2, or just want somewhere affordable with good transport links that doesn’t feel cramped, it’s actually perfect. The 8.9 rating makes sense — guests seem to get exactly what they’re expecting, which is a clean, comfortable base in East London without the premium pricing of central areas. Just don’t come here expecting room service or a fancy lobby.

Hotels near me in London deliver easy walks to Trafalgar Square, the British Museum, and charming riverside paths.

Guest Scores
8.9
Excellent
Based on verified reviews
Staff
9.0
Comfort
8.0
Location
9.1
Facilities
8.9
Cleanliness
8.0
Value for money
8.0
Available Rooms
Apartment
1 double bed 1 sofa bed
Max persons: 3
$192
per night
Select →
Facilities
Shops 1
Minimarket on site
Outdoors 1
Garden
Wellness 1
Massage chair
Miscellaneous 5
Designated smoking area
Air conditioning
Non-smoking throughout
Heating
Family rooms
Languages spoken 5
Arabic
English
Spanish
French
Turkish
Safety & security 6
Fire extinguishers
CCTV outside property
Smoke alarms
Security alarm
Key access
Safety deposit box
Reception services 1
Private check-in/check-out
Other for your stay 1
Private bathroom
House Rules
Pets
Pets are not allowed.
Parties
Parties/events are not allowed
Smoking
Smoking is not allowed.
Check-in
From 14:30 to 15:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 10:30 to 11:00
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Guest reviews
G
Gerson
United Kingdom
10
"Beautiful, clean and comfy"
A clean and well decorated place to stay for a couple of days. The host is very friendly and will make sure that you have a relaxing and enjoyable stay.
What could be improved: To be honest I didn’t find anything that I didn’t like.
26 February 2024
G
Gareth
United Kingdom
9
"Great stay, great locaction and comfortable."
Location was great. Very sytraight forward to check in and the facilities available were great.
What could be improved: I liked everything
8 April 2024
T
Tina
United Kingdom
7
"The room is delightful, apart from the noisy residents I would say this was perfect."
Marwa met me at the door, she checked the property was clean and tidy before I entered. She showed me around the property and explained all facilities, was very helpful in telling me what was in the area and how to find it all. The property was lovely and comfortable, with a fully working kitchen with fridge, washing machine, microwave and 2 hobs. WIFI was free for the entire stay. It was a very homely property and Marwa checked in on me by text to ensure I had everything I needed.
What could be improved: The property has 6 other rooms that appear to have permanent residents in them, some of these residents were very noisy. They were in and out of their properties until 11pm-12pm - banging doors and running up and down the stairs. One of the residents had a domestic on the last night of my stay and was fighting and arguing until 1am, as I was in the area completing an educational course this was very disruptive for me.
7 March 2024
A
Adrian
Ireland
7
"Good"
the property is very close to Maryland tube station, which has very easy access to most london attractions. Its cosy and feels safe, its at teh cul de sac of a nice small estate, and is within 2 min walk of a Tesco grocery store.
What could be improved: The property is small, about 250 sq ft, so everything is compact in it. No TV, Shower hose was a little broken but still worked ok.
30 May 2024
C
Carlo
Luxembourg
5
"Passable"
The location was central and close to strattford
What could be improved: The room was very small and the space was tiny.
11 April 2024
R
Richard
United Kingdom
10
"Exceptional"
18 June 2024
M
Manju
United Kingdom
10
"Exceptional"
29 May 2024
J
Jaylen
Malta
10
"Exceptional"
10 January 2026
E
Edna
Croatia
8
"Very good"
12 June 2024
Surroundings
Top attractions
Big Ben 12 km
Sky Garden 8 km
Tower Bridge 9 km
Victoria Park 4 km
British Museum 11 km
Greenwich Park 9 km
Somerset House 12 km
Tower of London 8 km
Banqueting House 12 km
Trafalgar Square 11 km
Restaurants & cafes
Restaurant Qiofiri 50 m
Restaurant Pitta Maria 50 m
Restaurant Devine Flavouz 50 m
Natural beauty
Forest Bush Wood 2.5 km
Lake Shoulder of Mutton Pond 2.6 km
Public transport
Metro Leyton 1.4 km
Train Maryland 550 m
Train Stratford (London) 1.4 km
Bus Janson Road (Stop MD) 10 m
Bus Chobham Road (Stop MC) 100 m
Metro Underground-Stratford 1.4 km
Closest airports
London City Airport 6 km
London Heathrow Airport 34 km
London Stansted Airport 43 km
1 Bed Flat Excel, IFS clouds, 02 arena, city Airport, Custom House
20 Western Gateway E16 1BU, London, E15 1JR, United Kingdom
$192 / per night
8.9 Excellent
★★★★☆
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