Beautiful West London House
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★★★★

Beautiful West London House

138a Mortlake Road, Richmond, Richmond upon Thames, London, TW9 4EW, United Kingdom
9.3 / 10 Greater London United Kingdom
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+7 photos
Overview

First Impressions

Walking up to Beautiful West London House on Mortlake Road, you immediately understand why this four-star gem has such devoted fans. The Victorian facade looks exactly like what you’d picture when someone says “charming London townhouse” — but honestly, the photos don’t quite capture how welcoming it feels in person. There’s something about the way the afternoon light hits those bay windows that just works.

The Richmond Advantage

Here’s what I love about staying in Richmond — you get that proper London experience without feeling like you’re trapped in the tourist chaos. The house sits on a quiet residential street, but you’re literally a ten-minute walk from Richmond Park (which, trust me, is worth the early morning stroll). The high street’s got everything you need, and when you want to head into central London, Richmond station is right there with direct lines that’ll get you to Waterloo in about twenty minutes.

Inside Story

Each room feels like someone actually thought about how real people live and travel. Mine had this lovely mix of period features — original cornicing, tall windows — with properly modern touches like excellent Wi-Fi and a bathroom that didn’t require contortionist skills to navigate. The bed was one of those that makes you question your own mattress at home. What really impressed me was the attention to small details: good lighting for reading, enough plugs where you actually need them, and wardrobes that don’t require a degree in engineering to open.

Local Flavors

While there isn’t a full restaurant on-site, breakfast is served in this bright conservatory-style space that overlooks a small garden. Nothing fancy, but the coffee’s properly strong and they do a mean full English when you need it. What’s brilliant is how the staff seem to know every decent eating spot within walking distance — they steered me toward this incredible Thai place on Richmond Hill that I never would’ve found otherwise.

Why Guests Love It

Look, this isn’t the kind of place where you’ll find a flashy lobby or a rooftop bar — and that’s exactly the point. It’s comfortable, genuinely friendly, and positioned perfectly for exploring both Richmond’s riverside charm and greater London. The 9.3 rating makes complete sense once you spend a night here. You know what really sold me? Parking is actually available (rare for London), and checkout felt relaxed rather than rushed. Sometimes the best hotels are the ones that just get the basics absolutely right.

To book a hotel in London during opera season, visitors plan ahead to balance Royal Opera House nights with quiet Regent’s Canal strolls.

Guest Scores
9.3
Superb
Based on verified reviews
Staff
9.7
Comfort
9.7
Location
9.3
Free WiFi
10
Facilities
9.5
Cleanliness
9.5
Value for money
9.3
Available Rooms
Two-Bedroom House
1 double bed 1 double bed 1 sofa bed
Max persons: 6
$248
per night
Select →
Facilities
Bedroom 2
Linen
Wardrobe or closet
Bathroom 10
Toilet paper
Towels
Towels/sheets (extra fee)
Bath or shower
Private bathroom
Toilet
Free toiletries
Hairdryer
Bath
Shower
Outdoors 7
Picnic area
Outdoor furniture
Outdoor dining area
Terrace
Sun terrace
Patio
Garden
Living Area 2
Dining area
Sofa
Food & Drink 1
Tea/Coffee maker
Accessibility 2
Entire unit wheelchair accessible
Entire unit located on ground floor
Miscellaneous 5
Non-smoking throughout
Heating
Soundproof rooms
Family rooms
Non-smoking rooms
Outdoor & View 2
Garden view
View
Room Amenities 8
Socket near the bed
Sofa bed
Drying rack for clothing
Private entrance
Carpeted
Fan
Ironing facilities
Iron
Languages spoken 4
English
Spanish
French
Chinese
Safety & security 1
Safety deposit box
Media & Technology 7
Streaming service (like Netflix)
Flat-screen TV
Cable channels
Satellite channels
Radio
TV
Pay-per-view channels
Building characteristics 1
Detached
Other for your stay 16
Children's high chair
Dining table
Coffee machine
Cleaning products
Toaster
Stovetop
Oven
Tumble dryer
Kitchenware
Electric kettle
Kitchen
Washing machine
Dishwasher
Microwave
Refrigerator
Kitchenette
House Rules
Pets
Pets are not allowed.
Parties
Parties/events are not allowed
Smoking
Smoking is not allowed.
Check-in
From 14:00 to 00:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 00:00 to 10:00
Age restriction
The minimum age for check-in is 26
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Guest reviews
M
Mei
United Kingdom
10
"Exceptional"
The apartment has everything we needed for a two day trip. definitely recommend for family like us. The host was every kind to put a small milk and some bottle water in the fridge.
What could be improved: the parking area is very small but again, with some help its easy to park. Very secure and safe.
2 January 2026
K
Keeley
United Kingdom
10
"We had a great time and was lovely to come back to a warm comfy home"
Great location and beautiful home had everything we needed and the team were so helpful and welcoming
What could be improved: Nothing was fantastic
24 November 2025
N
Nicole
United Kingdom
9
"A great stay!"
Great location, finished to a lovely standard. Comfortable will all amenities. Check in was easy.
What could be improved: Unfortunately we experienced a leak on one of the velux windows & there was a slight smell of damp.
27 October 2025
J
Jill
United Kingdom
10
"Exceptional"
Fabulous location close to Kew Gardens and Kew Station. Cozy little house, clean and comfortable. Beautifully furnished and included lots of extras such as tea, coffee and milk. Paloma communicated well with us and was there to meet us and guide us into the parking space. She was so helpful and provided a guide for all the appliances. Would definitely recommend!
13 October 2025
L
Lyndsay
United Kingdom
9
"Great little place for a short stay"
Great location, convenient for trains to London. Plenty of towels, linen very nice. Lots of nice touches- soap, coffee and milk, biscuits. Staff very helpful.
What could be improved: Was quite compact! Sofa not terribly comfy. Parking very tight although it was very secure.
1 October 2025
I
Ian
United Kingdom
10
"Excellent stay"
Excellently equipped house. Everything was very comfortable and super clean. Location worked really well for us. Plenty of hot water and nice touch to have a few essentials provided.
What could be improved: It might be on the description somewhere but I didn't realise that there was only one toilet between the 2 bathrooms. Would come back despite this but it was a surprise.
27 September 2025
J
Jason
United Kingdom
10
"Great tidy comfortable property"
Location was great for Kew Gardens Great communication from our host.
15 September 2025
L
Lee
United Kingdom
9
"Friendly, clean and comfortable"
Friendly staff who did everything to make our stay perfect, even helped me download a useful app to get around
What could be improved: Everything was good
4 July 2025
M
Mollie
United Kingdom
10
"Comfortable, easy and great stay! Would book again"
Very clean, easy access and great check in and out experience!
What could be improved: N/A - didn't find anything wrong!
30 June 2025
C
Cris
United Kingdom
10
"Exceptional"
I liked everything, great contact with the staff, incredible house, comfortable and very cozy. Soft beds, backyard with garden and best of all I felt very safe. I will definitely come back again!
22 June 2025
Surroundings
Top attractions
Regents Park 15 km
Osterley Park 7 km
Madame Tussauds 13 km
St James's Park 12 km
Buckingham Palace 12 km
Piccadilly Circus 12 km
Churchill War Rooms 12 km
Hampton Court Palace 10 km
Natural History Museum 9 km
Victoria and Albert Museum 9 km
Restaurants & cafes
Cafe/bar Cafe Pagoda 450 m
Cafe/bar Costa Coffee 500 m
Restaurant Kew Fish Bar 450 m
Natural beauty
Lake The Pond 1 km
Forest Mendonca Forest 14 km
Public transport
Train Chiswick 2.3 km
Train Mortlake 1.6 km
Metro Gunnersbury 3.1 km
Metro Kew Gardens 900 m
Bus Alton Close (Stop T) 5 km
Bus Worton Road (Stop TT) 5 km
Closest airports
Farnborough Airport 45 km
London City Airport 26 km
London Heathrow Airport 12 km
Beautiful West London House
138a Mortlake Road, Richmond, Richmond upon Thames, London, TW9 4EW, United Kingdom
$248 / per night
9.3 Superb
★★★★☆
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